Bavaria BMW

Connor in the service department was absolutely wonderful to deal with , he was extremely professional and knowledgeable it was impressive it’s been along time since I’ve experienced customer service to the to deal with , he was extremely professional and knowledgeable it was impressive it’s been along time since I’ve experienced customer service to the level Connor showed me More

I had an amazing experience purchasing my new BMW from Bavaria BMW. The sales associate, Jeff Yu, was incredibly helpful and took the time to ensure we received the best possible service. Archie in Financ Bavaria BMW. The sales associate, Jeff Yu, was incredibly helpful and took the time to ensure we received the best possible service. Archie in Finance was also fantastic—diligent, and always kept us informed throughout the paperwork process. Thank you so much to the entire Bavaria team for making this such a wonderful and seamless experience! More

Very friendly, though the older salesman was not fully up to speed on the new technology. Younger coworkers were willing to jump in and explain things to us. to speed on the new technology. Younger coworkers were willing to jump in and explain things to us. More

Bavaria continues to provide prompt, quality service, and product. Making an appointment was fast and efficient. product. Making an appointment was fast and efficient. More

I had a very disappointing experience here while trying to purchase a used vehicle. Everything started off smoothly — the sales process was great, and the staff I dealt with (especially Zeke and Zach) were to purchase a used vehicle. Everything started off smoothly — the sales process was great, and the staff I dealt with (especially Zeke and Zach) were helpful and professional. Unfortunately, things fell apart during financing. The dealership submitted a credit application on my behalf that included false financial information, without my review or consent. Even after I pointed it out, they resubmitted the application with different but still incorrect information. I have written confirmation that this was done to improve loan approval odds. The ironic thing is I have excellent credit and definitely didn’t require them to lie on my behalf. This completely broke my trust. I refused to sign and backed out of the deal. Thankfully, my deposit was refunded promptly, but being pressured to sign paperwork with knowingly false information is something I take very seriously. I’ve called the credit company and informed them and will be filing a complaint with AMVIC in the morning. I truly hope this situation is addressed internally so no one else ends up in the same position. More

Very satisfied with the quality of service and friendly customer experience. Have been dealing with this dealership for a number of years for this reason customer experience. Have been dealing with this dealership for a number of years for this reason More

The service department did a good job on my car, communicated clearly, and didn't keep me waiting unnecessarily. communicated clearly, and didn't keep me waiting unnecessarily. More

Tom Gannon and his sales team (especially Jeff) were a pleasure to work with,. They were patient, courteous and never pushy. They made our experience headache free pleasure to work with,. They were patient, courteous and never pushy. They made our experience headache free More

I have been a customer at this dealership for many years now and it has always delivered on exemplary customer service. Although their ownership/management has changed the service team here is still one of now and it has always delivered on exemplary customer service. Although their ownership/management has changed the service team here is still one of the best. More

Basically trying to sell me a car with a bunch of body damage without telling me. damage without telling me. More