Bavaria BMW

I had a very disappointing experience here while trying to purchase a used vehicle. Everything started off smoothly — the sales process was great, and the staff I dealt with (especially Zeke and Zach) were to purchase a used vehicle. Everything started off smoothly — the sales process was great, and the staff I dealt with (especially Zeke and Zach) were helpful and professional. Unfortunately, things fell apart during financing. The dealership submitted a credit application on my behalf that included false financial information, without my review or consent. Even after I pointed it out, they resubmitted the application with different but still incorrect information. I have written confirmation that this was done to improve loan approval odds. The ironic thing is I have excellent credit and definitely didn’t require them to lie on my behalf. This completely broke my trust. I refused to sign and backed out of the deal. Thankfully, my deposit was refunded promptly, but being pressured to sign paperwork with knowingly false information is something I take very seriously. I’ve called the credit company and informed them and will be filing a complaint with AMVIC in the morning. I truly hope this situation is addressed internally so no one else ends up in the same position. More

Very satisfied with the quality of service and friendly customer experience. Have been dealing with this dealership for a number of years for this reason customer experience. Have been dealing with this dealership for a number of years for this reason More

The service department did a good job on my car, communicated clearly, and didn't keep me waiting unnecessarily. communicated clearly, and didn't keep me waiting unnecessarily. More

Tom Gannon and his sales team (especially Jeff) were a pleasure to work with,. They were patient, courteous and never pushy. They made our experience headache free pleasure to work with,. They were patient, courteous and never pushy. They made our experience headache free More

I have been a customer at this dealership for many years now and it has always delivered on exemplary customer service. Although their ownership/management has changed the service team here is still one of now and it has always delivered on exemplary customer service. Although their ownership/management has changed the service team here is still one of the best. More

Basically trying to sell me a car with a bunch of body damage without telling me. damage without telling me. More

Great team of people, dealings went smooth, deal reached was good for both parties,-great experience dealing with sales here. was good for both parties,-great experience dealing with sales here. More

Veru good communication with service and parts department. Excellent customer service, experienced and knowledgeable staff department. Excellent customer service, experienced and knowledgeable staff More

I have been a customer at Bavaria for35 years and have been impressed by their attitude about keeping the customer(me) first been impressed by their attitude about keeping the customer(me) first More

Never disappoint. Would never be in any other dealership, Bavaria BMW is my home. Job well done! Would never be in any other dealership, Bavaria BMW is my home. Job well done! More