Bavaria BMW

Perfect winter wheels After having realized my x5 only came with summer tires, I was in need of a good looking winter set to get me through half the year. I highly recommen After having realized my x5 only came with summer tires, I was in need of a good looking winter set to get me through half the year. I highly recommend the parts department at Bavaria, they have a lot of verity and I am in love with the set I picked out! my whole experience here has been great! More

Best experience so far! Very happy with Alex Sherman at bavaria. Wonderful salesperson who helped me through the entire process. He listened to my concerns and addressed them Very happy with Alex Sherman at bavaria. Wonderful salesperson who helped me through the entire process. He listened to my concerns and addressed them. I felt we worked out a deal that was mutually beneficial to both parties. I absolutely will be shopping here again. Very pleased with my experience. More

Knowledgeable and professional Eric Lajczak really helped me understand, with regards to the financing aspect of trading in for a new vehicle. Some things I didn't realize, when it Eric Lajczak really helped me understand, with regards to the financing aspect of trading in for a new vehicle. Some things I didn't realize, when it came to negative equity being carried over. I appreciate his explanations, which helped me in my decision making in the future, when the time is right, to buy a BMW X5 35i. Thanks Eric, I appreciate your time. More

Lied about prior damage Bavaria BMW intentionally hid damage from me when purchasing my vehicle. The damage was worth almost 25% the total cost of the vehicle, and when I ask Bavaria BMW intentionally hid damage from me when purchasing my vehicle. The damage was worth almost 25% the total cost of the vehicle, and when I asked about it they lied to my face. In the paperwork, there was a small note saying "EST 8600". When I discussed this with the salesman he informed me it was the estimated sales tax based on what the vehicle was worth brand new. He then pointed to a note that says "CarProof shows clean" and confirmed that the vehicle had no damage on record before moving on to other parts of the sale. According to AMVIC that little note constitutes a full disclosure of damage. 3 years later I discovered the damage and confronted Bavaria. Turns out Bavaria has a policy saying that if a vehicle was damaged, the purchaser must initial the Carproof to avoid situations like this. Strangely enough, my initials aren't on the Carproof. My copy of the paperwork doesn't have a Carproof in it, only there's does. What's worse is the damage was never fixed properly. Not only did they lie to me about the damage, they let me drive out in a potentially unsafe vehicle. After being yelled at by a sales manager, everyone at the dealership started dodging my calls and ignoring me. Eventually I got through to the owner who set up a meeting with me. He told me "there's a difference between morally and legally wrong, I would hate for someone to pull this on my kid". Unfortunately, that's about all he did for me. He wasn't willing to buy back the vehicle, saying at one point, "We would never buy a vehicle with damage on it". In hindsight I suppose I didn't do all my necessary due diligence, but I thought that purchasing a vehicle from Bavaria BMW would alleviate some of that. They throw the word integrity around a lot, but clearly that's meaningless to them. I would advise anyone considering Bavaria BMW not to buy a vehicle from them, and if you decide to, be incredibly careful. Don't take the salesman's word for anything, apparently they can just lie to you about what an acronym means on the contract and get away with it. Bavaria makes you feel like they care about you, but they are just worried about their bottom line. Exercise extreme caution if you choose to deal with them. More

Bad Experience Was interested in purchasing a BMW M4 visited the showroom and walked around for 10 min, was never acknowledged by staff or a salesperson. Walked righ Was interested in purchasing a BMW M4 visited the showroom and walked around for 10 min, was never acknowledged by staff or a salesperson. Walked right out and will be looking at another dealership that values my business. Sean More

A Great Brand, A Great Dealership I recently purchased a 2015 BMW X5 from Bavaria BMW and just took it in for it's first service the other day. When I purchased the SUV I had a great b I recently purchased a 2015 BMW X5 from Bavaria BMW and just took it in for it's first service the other day. When I purchased the SUV I had a great buying experience. Jason Spicer was really good to deal with and shown strong knowledge about the X5 and of the brand as a whole, I find this to be very important as people working at dealerships should have a passion for cars not just work there just because. The other day I had a small electrical fault with my X5 and let Jonathan Osores know about it, he was quick to book me in to get my X5 serviced and it was done ahead of schedule, my suv was returned to me sparkling clean and with water bottles in all the cup holders, small touch but it's appreciated and makes me as the customer feel appreciated by the dealership. Overall I couldn't recommend this dealership more, and they have earned me as a customer for a long time to come. More

Highly Recommend I came to BMW in September just for service to take a look at my 2009 BMW 335XI, I just got it back from the body shop so I wanted to make sure they d I came to BMW in September just for service to take a look at my 2009 BMW 335XI, I just got it back from the body shop so I wanted to make sure they didn't miss anything mechanical on my accident. I was curious about me getting a new car and this how I meet Michael Wozniak and we talk about my current financing with the 335XI. He told me wow your paying to much for your current car and you can get a new model for same payment as your making now. Kingsley the finance director choice the right car for the deal and made it work. I got my approval yesterday and today I pick up my 2013 BMW 328xi. There some hiccups but since my car has warranty it will be taken care off. Once you have a BMW its hard to go for another brand. When your at top its hard to go back down. More

Worst Experience/Horrible service I have BMW 335I which was purchased in year 2011 and is still under warranty. Recently I had engine issues in my car and I had taken it to the deale I have BMW 335I which was purchased in year 2011 and is still under warranty. Recently I had engine issues in my car and I had taken it to the dealership for fixing but they did not respond on timely manner. My car is still there for a week now and they do not reply or answer to my calls. I had asked for the replacement car but they did not give it to me. You can imagine how much trouble for me going to the work everyday. Shouldn't they provide me a replacement car for the time being when they are fixing it? It’s been a nightmare for me to contact these guys and trying to get my car fixed. I have tried calling the dealership–Bavaria BMW Edmonton several times but they do not respond, or reply to the calls. I do not recommend this dealership to anybody, their service is terrible More

Excellent Service And Great People Excellent Service. First Class Service. Begins from who`s calling The Shots! Hail to Amy Robertson! Hail with All My guys back there @ the shop. Keep Excellent Service. First Class Service. Begins from who`s calling The Shots! Hail to Amy Robertson! Hail with All My guys back there @ the shop. Keep it Up Boys! More

love my new car They were really helpful and Mike was great. Narrowed my choices and found right car for me on my budget really straightforward. Would reccommend for They were really helpful and Mike was great. Narrowed my choices and found right car for me on my budget really straightforward. Would reccommend for sure More