Barrie Kia

We have just purchased our new vehicle and were very happy with Jim. We intended to simply look at the new Kias, but after talking with Jim and feeling trust in him as a salesman, we decided to buy rig happy with Jim. We intended to simply look at the new Kias, but after talking with Jim and feeling trust in him as a salesman, we decided to buy right away. There was no pressure, and he had answers to all our questions. He has a lot of knowledge about Kia vehicles, and took the time to explain the navigation system so it was easier to understand. A great salesman. We'll continue buying at Barrie Kia when we decide to buy again. More

Worst experience, so disappointed in this place and staff. I wish I could go back and walk away from a contract with this scam hole of a joint. staff. I wish I could go back and walk away from a contract with this scam hole of a joint. More

This has to be the worst service centre. They have no idea how to diagnose and repair cars. My car just there twice now for over a week with no repairs. Had to tow it to another dealership. I'm a front l idea how to diagnose and repair cars. My car just there twice now for over a week with no repairs. Had to tow it to another dealership. I'm a front line worker and cannot get to work as this centre have no idea what they are doing. Dont being any vehicle there. More

Service Appointment Booked a service appointment on April 2nd. Earliest date available was 22nd due to COVID-19. Showed up today for appointment but dealership has clos Booked a service appointment on April 2nd. Earliest date available was 22nd due to COVID-19. Showed up today for appointment but dealership has closed. Called the phone number and a call centre answers. They transfered me to somewhere else to leave a message. Terrible customer service. Did have the courtesy to call and cancel. Just shows how the value their customers. More

Terrible customer service, completely rude and sexist. Arrogant people. Will never return. Anyone who tells me I won’t understand something just because I’m a woman is completely rude. Arrogant people. Will never return. Anyone who tells me I won’t understand something just because I’m a woman is completely rude. More

Service Department Excellent to deal with, Sales - not so With purchase of KIA Soul - no call backs on ordered parts - Sales Rep.could not say why Parts did not call back and I had to place call. Receptionis With purchase of KIA Soul - no call backs on ordered parts - Sales Rep.could not say why Parts did not call back and I had to place call. Receptionist 'Bronwyn' was excellent to deal with when Sales Rep. "Taylor" ignored us completely,NOT IMPRESSED. More

Excellent service from Lindsay Jones. I would most definitely deal with her again she was outstanding keep up the good work Lindsay keep on going girl you’re great definitely deal with her again she was outstanding keep up the good work Lindsay keep on going girl you’re great More

Wow from the 1st email thru phone calls to personally face to face dealing with Lindsay was a great experience, Lindsay made the entire experience red carpet. Will be passing your name around to everyone face to face dealing with Lindsay was a great experience, Lindsay made the entire experience red carpet. Will be passing your name around to everyone I know. Thanks for all you efforts Lindsay.👍👍 More

Will not buy or recommend Staff very friendly. Had to get a car like yesterday as my Passat died on me and I needed to get to work purchased a 2020 kia Rio as price was an iss Staff very friendly. Had to get a car like yesterday as my Passat died on me and I needed to get to work purchased a 2020 kia Rio as price was an issue no one offered my a used car that 2yrs old with all the comfort of my Passat like a SUV SX or EX, it was just new cars that was offered that being said it took a week for the car to show up had to get a rental for the week the management offer a 100$ gas card to compensate (annoyed) picked up the car 1 week later ask at the time of pickup about the bring back policy and was told they had none plus the car would be devalued and all I wanted to know is can I exchange it for something better if need be turns out I not like this car at all...waste of 28k I am stuck paying for some crappy car I don't like. And can't exchange for something I will enjoy driving. Would I recommend maybe not for their products. Too poorly made More

Amateur service I just bought a 2019 Sorento. Bad experience all around. Amateurish and dishonest. I was very excited to buy my first brand new family car, but: 1. L I just bought a 2019 Sorento. Bad experience all around. Amateurish and dishonest. I was very excited to buy my first brand new family car, but: 1. Late delivery of vehicle and repeated deceitful information regarding the issue. 2. Failure to refund cost for rental associated with late delivery (as promised). 3. Late delivery of deposit refund, and to wrong address. Getting basic service and information has been like pulling teeth. They are about excuses, not solutions. I will not be returning for servicing and future purchases. More