Barrie Chrysler Dodge Jeep Ram
Barrie, ON
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1,058 Reviews of Barrie Chrysler Dodge Jeep Ram
Great experience Buying my car was a great experience! It was fast efficient.. no gimmicks. Everyone was super available and eager to help. They made sure my car was i Buying my car was a great experience! It was fast efficient.. no gimmicks. Everyone was super available and eager to help. They made sure my car was in perfect condition to drive home and shared in my excitement of buying my first car. I will definitely be recommending this dealership to my friends. More
Great service Rob was so helpful and easy to deal with and subsequently I am a very happy customer! Thank you Rob for your patience as I did take a while to make u Rob was so helpful and easy to deal with and subsequently I am a very happy customer! Thank you Rob for your patience as I did take a while to make up my mind and didn’t feel rushed. More
Purchase Review Great experience dealing with Barrie Chrysler's staff. Special thanks to Steve Locke, and Mark Campbell for all they did for us... First time dealin Great experience dealing with Barrie Chrysler's staff. Special thanks to Steve Locke, and Mark Campbell for all they did for us... First time dealing with this dealership, won't be last... Thank you More
Excellent Experience We shopped around and not only was Barrie able to give us the best deal, they were the most professional, honest, and easiest to deal with. Our sales We shopped around and not only was Barrie able to give us the best deal, they were the most professional, honest, and easiest to deal with. Our sales representative, Shelby, made herself available whenever we had a question (whether in person or on the phone). She sat down with us and answered all of our questions and never made us feel rushed or tried to pressure us into making a decision. When our representative wasn't available, other members of the sales staff, including sales manager Mo, stepped up and made sure we were taken care of. Thank you Barrie Chrysler for such a positive experience and for our new family truck! More
Sensor replacement Accurate diagnosis and quick repair. Problem was affecting almost all electronic functions but diagnosis identified the problem accurately. Thanks fo Accurate diagnosis and quick repair. Problem was affecting almost all electronic functions but diagnosis identified the problem accurately. Thanks for the way I was kept informed. More
Best experience ever Only place we purchase our cars. We have since 1972. /we purchased a new Jeep,, great friendly service always. Thanks Brad Graham. We will be back. Only place we purchase our cars. We have since 1972. /we purchased a new Jeep,, great friendly service always. Thanks Brad Graham. We will be back. More
Not good experience My experience was not what I expected. I bought a new car and it was not totally clean, even knowing that it rained during the morning, some parts ins My experience was not what I expected. I bought a new car and it was not totally clean, even knowing that it rained during the morning, some parts inside the vehicle was not clean and there was garbage inside the door's pocket/holder. The sales consultant (John Ulman) was very insistent and did not know many features of the vehicle. He was all the time trying to confound me about the financial values and calculations in order to "supposedly" find a better solution that fitted for me. During the pick up of the vehicle, he did not give all the information about the car, just asked me what I would like to know. If a person is buying a new Jeep for the first time, for sure he/she do not know some details and specific features of the car. How to ask about something that does not know yet. He also did not know how the recommended maintenance works, giving me wrong information that I asked him if he was sure and he called another consultant that gave me the right information. I asked about the trailer hitch's plug and he told me that it was an accessory that I could buy and then I found it inside the console. The sales consultant was unprepared. I know that my English is not good because I have been living in Canada for only 8 months but he conveniently only said did not understand me only when I questioned values or when he did not know the answer. The fact was that I really want to buy that car, if I was not sure about it, probably I would go to another dealer because I think the customer service was not acceptable for this great brand. More
Awesome Service!! Awesome service from the minute I walked into the dealership until I drove away in my new Jeep!! My sales consultant was able to answer every question Awesome service from the minute I walked into the dealership until I drove away in my new Jeep!! My sales consultant was able to answer every question and not once was he pushing for a sale.. More
Call Shelby if you want a new vehicle Shelby was amazing through the whole process very knowledgeable and wants the best for anyone who walks through the door. Very friendly and down to ea Shelby was amazing through the whole process very knowledgeable and wants the best for anyone who walks through the door. Very friendly and down to earth. More
Great experience - highly recommend We were walk-ins to look at a specific vehicle- 2014 Nissan Pathfinder and had the pleasure of working with Shelby Johnston. She was down to earth, pr We were walk-ins to look at a specific vehicle- 2014 Nissan Pathfinder and had the pleasure of working with Shelby Johnston. She was down to earth, professional, and not pushy at all! I would say that hands down, she gave us the best customer service we've received at a dealership. Although there was a wait after we decided to purchase the pathfinder (it was quite busy for a Tuesday night), Shelby and Moe, were there to make sure we were waiting comfortably. We met with finance manager Chad Rose and the great experience continued. He was easy to work with and not pushy with any of the added extras that most finance managers push you to buy. Chad even offered some tips of things that we could do to make the pick-up of our vehicle run smoothly! I cannot say enough great things about Barrie Chrysler - and specifically Shelby and Chad. Their customer service was excellent and they went the extra mile to make sure that our experience was a positive one. Thanks again! More