Barrie Chrysler Dodge Jeep Ram

Customer Care The staff were/are friendly but professional. All my questions were answered online before I even went to the dealership. Melanie made my visit to t The staff were/are friendly but professional. All my questions were answered online before I even went to the dealership. Melanie made my visit to the dealership comfortable and friendly. I recommended the dealership to my cousin-in-law and he decided to buy. Excellent service. Thank you. More

Love my Truck Picked up my new Ram Truck from Glen Connor, he is very knowledgeable on the product and steered me towards the right truck for me, great guy and gre Picked up my new Ram Truck from Glen Connor, he is very knowledgeable on the product and steered me towards the right truck for me, great guy and great service, I love this truck. More

Great buying experience I just purchased my Town & Country and I was delighted with the quality and professionalism of the Barrie Chrysler staff. My sales person Mario Solis I just purchased my Town & Country and I was delighted with the quality and professionalism of the Barrie Chrysler staff. My sales person Mario Solis and the manager Anthony Rocca made the whole transaction a very pleasant experience. More

new suv went in this afternoon with my mom to look at a cherokee. I understand I am young but I am looking to purchase a new suv as mines on it's last leg. I went in this afternoon with my mom to look at a cherokee. I understand I am young but I am looking to purchase a new suv as mines on it's last leg. I was telling the sales person what I was looking and had pre priced it online and decided it was worth a look. after talking to him he repeatedly tried to get me to buy the top of the line (which i told him was out of my price range) after that he was very short with answers and refused to build me my own model. i have been into other dealerships and have never been treated so poorly. it was ridiculous we just said thanks for the help and left this is the last time I will go into this dealership. he never omce offered a test drive to us. this was my first time in a jeep dealership and it was not a good first impression. if i could give it 0 stars i would!!! More

Lied to and ripped off The owner and salesman lied regarding the vehicle we purchased, we spent thousands of dollars putting right an issue they should have cured under warr The owner and salesman lied regarding the vehicle we purchased, we spent thousands of dollars putting right an issue they should have cured under warranty. A fault that was there 'from manufacture' admitted to by a service tech but then denied and lied about by the owner who is rude, dismissive, and holds himself - in his own opinion - even above Chrysler Canada. His arrogance and self importance made the whole experience the WORST of our life. DO NOT BUY A CAR FROM THIS ESTABLISHMENT - AVOID THIS DEALERSHIP AT ALL COSTS. Unfortunately this has now tarnished our opinion of Chrysler as we complained to them about this guy and they just said we cant be held accountable for what the dealership does???????? DUH GUYS the dealership is who your customers have to deal with!!!!!!!! AVOID AT ALL COSTS. More

Missing tires I purchased a vehicle from Jason Abram on December 12. This particular vehicle was advertised that it included a set of snow tires. I sat down with my I purchased a vehicle from Jason Abram on December 12. This particular vehicle was advertised that it included a set of snow tires. I sat down with my boyfriend during the negotiation and I asked if the tires were on the rims. The little "yes" man that Jason is said they were on the rims. I specifically asked this question. I take my vehicle home and when I try to install my snow tires, I find out they are NOT on the rim. When I called about getting the rims the sales manager basically called me liar and said that he was there and heard Jason tell me this. At no time was there 4 people in the cubical during the negotiation. Scot called me a liar on the phone when I know in fact he never heard what was discussed. All of these people at this dealership are complete liars and the most dishonest people I have ever encountered. More

Avoid if at all possible! Avoid at all costs! Would never buy another Chrysler product because of the poor service!!! If you make an 'appointment' for say 9:30am your vehicle Avoid at all costs! Would never buy another Chrysler product because of the poor service!!! If you make an 'appointment' for say 9:30am your vehicle will not get looked at until 11:15am. Service techs are swamped, not knowledgeable in diesel engines, have know idea on what the maintenance schedules for certain vehicles are, etc, etc. No wifi in waiting area for your day long appt. Just brutal. We have 2 other vehicles, a Hyundai and a Mazda, both had service appts the same week and we were out in less than an hour!! More

Too Bad I personally have had two bad customer service problems here. One as Centennial and one as the ew Barrie Chrysler. This is the second largest purch I personally have had two bad customer service problems here. One as Centennial and one as the ew Barrie Chrysler. This is the second largest purchase of your life. The salespeople seem like they don't want to be here, leave you sitting while listening to crickets, are very unknowledgeable, and cranky. Another friend was looking at the Dart. Was ridiculed and left to hang at the front door. They waited 15 minutes and left, to go to another dealer. Apparently, the same owner owns Barrie Ford. I, my wife and our close friends will never step foot in the showroom again. Too bad. Happy to give my business to another dealer who actually respects you. More