Bannister Honda Service & Car Sales

Great Service We had our 10+ year old Accord serviced. Devon clearly reviewed the work done with all costs explained and no surprises. Efficient shuttle service We had our 10+ year old Accord serviced. Devon clearly reviewed the work done with all costs explained and no surprises. Efficient shuttle service too. More

The usual Marvelous Experience I have going to this Honda Dealership for exactly 10 years now almost to the exact date. Every tine they have gone above and beyond my expectations an I have going to this Honda Dealership for exactly 10 years now almost to the exact date. Every tine they have gone above and beyond my expectations and have NEVER had any problems with them because if I did I would never go back. Always top notch keep it up. More

Purchase of a 2014 Honda Accord EXL coupe Gene and Jennifer were both very pleasant and professional. I am a long time customer of Gene and this is the fifth Honda I have purchased from him. Gene and Jennifer were both very pleasant and professional. I am a long time customer of Gene and this is the fifth Honda I have purchased from him. My daughter also bought a Honda Fit from him two years ago. We plan to trade our new car in three years from now and we will come back to Gene to make the purchase. When Manager Don Hodgin came in to thank us for the purchase and give us our gift he was pleasant but a bit pushy. When he learned our daughter, who was with us, had a two year old Honda Fit, he started pressuring her about buying a new car next year. He was high pressure in his approach and even followed us out to the lot when we were getting things out of our old car. He asked her to make an appointment to see the new models when they come out. She was very uncomfortable with his approach and we all left feeling quite annoyed. I am sure he thought he was being friendly and doing his job but it was just too pushy. To say the least our experience would have been much better without having to deal with his high pressure sales tactics at the end. Our daughter told me later that when she is ready for a new car she will call Gene but would never deal with Don. Our loyalty is to Gene and Honda, not to Bannister Honda and Don Hodgin. We have always been treated well by all departments at this dealership and have recommended it to many of our friends but we will avoid contact with the manger in the future. More

Excellent service We received excellent service at Bannister Honda in Vernon and would highly recommend Gene and Jennifer. We love our new Honda Civic, thank you so mu We received excellent service at Bannister Honda in Vernon and would highly recommend Gene and Jennifer. We love our new Honda Civic, thank you so much! More

Regular Maintenance Quick service with a smile, although almost needed a chair when I got the bill! Bit pricey for what was done but Tammy explained everything to me. Quick service with a smile, although almost needed a chair when I got the bill! Bit pricey for what was done but Tammy explained everything to me. More

Made buying a car a very pleasant experience! We are 6 year customers with this dealership. As 2 older woman it is really nice to trust where you purchase and bring your car for servicing. We have We are 6 year customers with this dealership. As 2 older woman it is really nice to trust where you purchase and bring your car for servicing. We have nothing but positive words for the professionalism and kind and courteous treatment we always receive. Thanks Bannister Honda! Cheers to you all! Anne Dolman and Cindy Horsey More

Excellent service as always . Regular service and wheel alignment done, no surprises, prices as quoted. I can always trust the service department's advice on the service work r . Regular service and wheel alignment done, no surprises, prices as quoted. I can always trust the service department's advice on the service work required. Work is always done correctly the first time, no "up-selling" or unnecessary work done.. Car is always clean when I pick it up and is ready when they say. More

"A breath of fresh air" This dealership renewed my faith in customer service !! I had a bad experience at a dealership, they basically took my car as trade, sent it to the a This dealership renewed my faith in customer service !! I had a bad experience at a dealership, they basically took my car as trade, sent it to the auction and when I wanted to return the car that I had purchased due to "thumping" noises and a steady "shake" in the car - I was told "it sucks to be you !" I stopped payment on the cheque I had written for the new car (paid cash) and left the car there. I walk with a cane, was not offered a ride home nor the money they got for the trade in. Does anyone know how to spell "screwed" - big time. From the moment Gene approached myself and my wife on the Bannister Honda lot I felt like a customer that Gene wanted to make feel comfortable with my buying experience. I was not planning on buying a new car, a good used was what I had intended to purchase. But after walking through the lot I suggested to my wife "let's see how much the payments would be to buy new." When we mentioned this to Gene within 10 minutes he returned with the figures and we all went to work. What a good feeling it was working with Gene and Jennifer. I will tell everyone I know about my great experience @ Bannister Honda. More

Absolutely no complaints! I have made 3 visits to Bannister Honda in the past 4 months [2 recalls and one maintenance] I have been treated very well each time, scheduled times I have made 3 visits to Bannister Honda in the past 4 months [2 recalls and one maintenance] I have been treated very well each time, scheduled times and duration of visits have been exactly as stated. Was provided with a "loaner" on one visit, and a ride on another. last visit was short so just made use of the lounge. We really appreciate the exterior wash up too. . More