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Bannister Honda Service & Car Sales

Vernon, BC

4.6
2,994 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,994 Reviews of Bannister Honda Service & Car Sales

October 03, 2014

SRS Code read I needed specific information on stored codes in the SRS module. I phoned and was able to get an appointment the same day! I was able to speak to th More

by bctom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A technician whose name I neglected to get, Devon will know.
September 22, 2014

Friendly Service Every time we bring our vehicle to Honda for service they are very friendly and our job is done in a timely manner. Tammy at the service desk is ver More

by rellearoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Simmonds - courtesy shuttle fellow, Tammy Schiewe
September 21, 2014

Sales and Service While I was waiting for my service to be completed, I chatted with Udai about the 2015 Fits. Udai was friendly, helpful and extremely knowledgeable! More

by Cindybowness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Tammy Schiewe
September 19, 2014

Great Dealer! We picked up a used Truck on Sept.13th, 2014. I have to say in all the years that we have bought new big ticket vehicles, they treated us with service More

by skreviewer2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Kushniruk
September 18, 2014

Oil change Felt like I was taken advantage of by the service department. A sign said free oil change if we fail to do an inspection WITH you. I asked about it an More

by JessicaDeraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Schiewe
Oct 03, 2014 -

Bannister Honda Service & Car Sales responded

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important to let us know. The idea of the pre inspection walk around is to identify any issue's that should be discussed before you leave the dealership. Our Advisor should have asked you to join her when conducting this walk around, but she conducted the inspection on her own. This has been reviewed with her. As soon as we heard of this negative review, we immediately attempted to contact you and offer a free oil change (as per our signage) but sadly have not heard back from you. We look forward to your next visit. Sincerely, Pat Loehndorf General Manager/Partner

September 17, 2014

So far so good. I had an oil change today and I really like the vacuum and vehicle wash service. Great job! Thank you for the great job. I stopped coming to this dea More

by GabriellaBurnham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe
September 17, 2014

Nice People. Great Vechicle Jason made our buying experience a real pleasure. No pressure. He made it fun. We love out Fit. Mega room in the back and the gas mileage is just unre More

by Callanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
September 15, 2014

Dead battery My Acura was not starting properly and had required a battery boost the previous day. I was able to get an immediate appointment to have the battery r More

by Iunoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe
September 15, 2014

exemplary Great customer service. They made me feel appreciated as a customer. Good work and thanks for the beautiful 2012 civic for a great price! Cheers! More

by cuervos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Chuhaniuk, Don Hodgin, Udai Singha
September 11, 2014

Winter Wheels I spoke to the service dept. approx. 1 week earlier about getting winter wheels/tires for my newly purchased Accord. The staff was both knowledgeable More

by Grub27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female service tech , Tammy Schiewe
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