Bank Street Mazda
Ottawa, ON
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1,498 Reviews of Bank Street Mazda
2015 CX5, Tosh made it nice and easy! The first of three planned dealership stops that day, my wife and I walked into Bank Street Mazda looking to test drive a Mazda CX-5. It was the Satur The first of three planned dealership stops that day, my wife and I walked into Bank Street Mazda looking to test drive a Mazda CX-5. It was the Saturday of the August long weekend, and according to the staff, it was uncharacteristically busy. Still, it didn't take Tosh long to give us some attention. I'm a no nonsense type of person, and Tosh easily answered my initial onslaught of questions. He then set us up with our first test drive, a 2013 CX-5. I had good experiences driving Mazda 3s and 6s, and this was no different. My wife and I enjoyed the test drive, and had a great time chatting with Tosh in the back seat. He was very informative, and confidently answered my questions about the CX-5. I had never owned a brand new car before, so I thought "while I'm here... might as well!" Tosh quickly handled our requests for more test drives, and despite our initial budget of $20,000, we were set on the 2015 CX5 GS. When it came to business, Tosh was straightforward and efficient. He helped us come to a price that I considered fair, and we walked away that day feeling good. Light in the pocket book, but good. Needless to say, we never did visit the other two dealerships that day! The rest of the Mazda team came together to ensure that the CX5 was ready to go when we needed it the following Friday. Overall, a great experience. Thank you Tosh and the rest of Bank Street Mazda, great job. We look forward to dealing with you in the coming years. Matt and Jamie More
Excellent service and a great experience! I walked into the bank street Mazda dealership not knowing what to expect, but I was greeted by a salesperson named Mostapha (Moose). He was extreme I walked into the bank street Mazda dealership not knowing what to expect, but I was greeted by a salesperson named Mostapha (Moose). He was extremely helpful and kind, he provided excellent service. I felt comfortable and I knew this is where I wanted to get my car. I was thinking of buying a small car and the Mazda 3 was one of my options. Mostapha answered all my questions and he was really able to listen to what I wanted. After the test drive, I decided to get one. All my expectations and more were met. I would recommend this dealership to anyone who is looking for a car, Thank you! Amar A. More
PURCHASE OF 2011 MAZDA3 SPORT Zein was pleasant, friendly and helphful. He made my car buying experience a pleasant one. The final deal we arrived at was to my complete satisfact Zein was pleasant, friendly and helphful. He made my car buying experience a pleasant one. The final deal we arrived at was to my complete satisfaction. Norma More
Excellent Buying Experience I'm thankful to have had Zein as my salesperson. He made my buying experience easier. He took the time to explain the features of the vehicle, didn' I'm thankful to have had Zein as my salesperson. He made my buying experience easier. He took the time to explain the features of the vehicle, didn't pressure me into buying and made sure that when I made the decision to buy, I was comfortable with my decision and the deal we agreed to. Thank you Zein! Bank Street Mazda is very lucky to have you! More
Excellent Customer Service We are truly grateful to Zein for helping us with our car purchase. Even though we did our homework on the vehicle we wanted, he took the time to exp We are truly grateful to Zein for helping us with our car purchase. Even though we did our homework on the vehicle we wanted, he took the time to explain everything to us during the process. His expertise and knowledge reinforced and confirmed our decision as to the vehicle we were purchasing. He answered all of our questions in a professional manner and saw to it that we got the best value for our trade in. After the purchase he explained to us in detail all the features of our vehicle and how they operate. It is because of employees such as Zein that we will be repeat Mazda buyers. Arthur and Diane More
ZEIN YOU ARE ONE GREAT GUY If you are in the market for a new Mazda Zein is your guy to see. I have never had a better car buying experience. Dealing with Zein was a pleasure. H If you are in the market for a new Mazda Zein is your guy to see. I have never had a better car buying experience. Dealing with Zein was a pleasure. He was great with my kids and always put our needs first. I never felt pressure from Zein at anytime to buy. Zein Bank Street Mazda is Lucky to have you on their team. As a Teacher I would give you a 4+ . Thanks for everything... Matthew, Noah and Emma More
Professional service Very good sale representative for your company. I felt very at ease and comfortable an felt no pressure to purchase. Sunny's customer service was exce Very good sale representative for your company. I felt very at ease and comfortable an felt no pressure to purchase. Sunny's customer service was exceptional. More
New car Sales and Delivery Thks to Ali, my sales rep. He ensured the delivery of my car was spotless and gleaming, explained all car features. I highly recommend this sales re Thks to Ali, my sales rep. He ensured the delivery of my car was spotless and gleaming, explained all car features. I highly recommend this sales rep More
Pleased Great service again by Sunny and Kevin. I appreciated that they both remembered me and felt they gave me the best deal they could. Thanks Guys!! Great service again by Sunny and Kevin. I appreciated that they both remembered me and felt they gave me the best deal they could. Thanks Guys!! More
Excellent service Imad was great. As I pulled into the parking lot, he greeted me in a very pleasant and professional manner. Very happy wit the team including the B Imad was great. As I pulled into the parking lot, he greeted me in a very pleasant and professional manner. Very happy wit the team including the Business Manager, Moe. More







