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Bank Street Mazda
Ottawa, ON
1,497 Reviews
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1,497 Reviews of Bank Street Mazda
June 12, 2015
Friendly and enjoyable experience! Very enjoyable experience buying my first car! Ali was super helpful and not pushy at all while I shopped around. He gave me all the information I nee Very enjoyable experience buying my first car! Ali was super helpful and not pushy at all while I shopped around. He gave me all the information I needed and was very friendly! Bank street Mazda made the experience a lot of fun and would definitely recommend them! More
by kcm
Employees Worked With
Sean Curley
June 12, 2015
Amazing Mazda Experience with Moe Hezam!!! After a frustrating full day of car "window" shopping it took just 10 minutes of dealing with Moe to realize that we were definitely going to buy with After a frustrating full day of car "window" shopping it took just 10 minutes of dealing with Moe to realize that we were definitely going to buy with Mazda. He was extremely informative and professional. He was also not pushy in the least, which helped us feel more comfortable in making a decision on our own which felt right for us. He tried everything to satisfy our needs and even threw in some extra things that we didn't even expect. Even after all the great service it didn't stop there, we were treated with the same respect in the financing department, where the guy gave us all the protection he could possibly give us, without going over our perceived budget. Over all we walked out with a car we never imagined we could ever afford with a smile on our face and the satisfaction that we did indeed chose the right car for us!! More
by robnickbd
June 11, 2015
Friendly, helpful and awesome service Very friendly welcoming environment. Made buying my first car and a mazda a pleasant and enjoyable experience. They took the time to help pick the rig Very friendly welcoming environment. Made buying my first car and a mazda a pleasant and enjoyable experience. They took the time to help pick the right car for me and answered any questions I had. I would definitely recommend this dealership if you are looking to buy a mazda. Thank you to the bank street Mazda team! More
by Thomas
Employees Worked With
Sean Curley, Zein Jolan
June 10, 2015
First-Time Car Owner Without a Hitch I had originally started looking at cars a few weeks prior to visiting Bank Street Mazda. Moe was a great help, and was especially patient as it was m I had originally started looking at cars a few weeks prior to visiting Bank Street Mazda. Moe was a great help, and was especially patient as it was my first time buying a car. His enthusiasm, knowledge and good humour made the experience much more pleasant and much less stressful! Thanks Moe! More
by Leni06
June 10, 2015
Awesome service, would recommend this dealership to anyone! Went to this dealership to test drive the new CX-3, and I had no idea I was going to be signing for one that same day! Moe was great: he explained ev Went to this dealership to test drive the new CX-3, and I had no idea I was going to be signing for one that same day! Moe was great: he explained everything about the car while we were test driving it, and presented us with some rates that were much better than what we were expecting. He went out of his way to give us the best features and accessories for the price, and did not pressure us into adding anything crazy expensive. All in all, great experience with this dealership! My first car purchase and I'm glad that Moe was able to make the process as painless as possible. Reccomend to all! More
by JYL
Employees Worked With
Sean Curley
June 10, 2015
Would recommend this dealer to everyone The service was excellent. They were very attentive to my demands and made sure to deliver. They were also very patient with me as I did changed my mi The service was excellent. They were very attentive to my demands and made sure to deliver. They were also very patient with me as I did changed my mind several time. Irena was very helpfull and knowledgeble. This was a great experience mostly due to the people at Bank stree Mazda. More
by jacquesturgeon
June 10, 2015
Great experience! Went in Bank Street Mazda to look for a new Mazda 3 for my first new car! Dealt with Moe, and it was awesome! He was very friendly, kind, and didn't p Went in Bank Street Mazda to look for a new Mazda 3 for my first new car! Dealt with Moe, and it was awesome! He was very friendly, kind, and didn't put any pressure on me. Would definitely recommend you take the time to stop in and see them when you want to buy your next Mazda! More
by Costel
June 09, 2015
Amazing experience I had such a great experience buying a car and it was hassle free. My sales person Zein was very transparent and always worked in my favour, he even c I had such a great experience buying a car and it was hassle free. My sales person Zein was very transparent and always worked in my favour, he even called me the next day to see if I had any questions. I couldn't be happier dealing with this dealership. Willing be recommending friends and family there. More
by Mazda3
Employees Worked With
John Dustan, Zein Jolan
June 09, 2015
The Best Dealer in town !!! Kevin Yang, for making it possible !!! Thank you so much for everything you've done !!! Sunny Chadha, love your professionalism and your enthusiasm Kevin Yang, for making it possible !!! Thank you so much for everything you've done !!! Sunny Chadha, love your professionalism and your enthusiasm!! We've sent families there, will surely recommend friends!!! More
by Chloe Roth
Employees Worked With
Kevin Yang
June 09, 2015
Felt like an afterthought. I will start off by saying that I am a big fan of Mazda vehicles and this is my second time purchasing from Bank Street Mazda. I have been loyal to th I will start off by saying that I am a big fan of Mazda vehicles and this is my second time purchasing from Bank Street Mazda. I have been loyal to the Mazda brand for my past 3 vehicles. My most recent experience has been a disappointment. First, the dealership called me to advertise a "big" sales event was happening and that low prices and big bonus trade-in values were to be offered. Intrigued, I visited the dealership (not close to where I live) and after looking at a few options, did the test drive Zein. This part of the process went relatively okay, but the experience did not feel personalized in any way. Due to my brand loyalty, I decided to ignore this mediocre part of my buying experience. When it came to negotiating on a price, the process felt unnecessarily long and forced. All the promotional pricing discussed over the phone and on the radio were nowhere to be found and it felt as though I actually needed to bargain hard just to get advertised deals. In many parts of the negotiation (whether on the price of the new vehicle or the offer on my trade-in) I felt my intelligence was being challenged and felt insulted as though I had never purchased a car before or not done my research (which I had). Finally, when a deal was reached and the vehicle was delivered, a few financing and post-sales issues needed to be resolved. Three weeks later and after numerous calls, these problems are still not resolved and when I do call, I feel like an afterthought to the sales and management staff. My problems never appears to be a priority and Zein or the staff never seem to go above and beyond to take care of my important concerns and ensure I am happy about my purchase. I cannot see myself returning to this dealership and for the first time since buying my first Mazda, feel I am being let down by the brand.. More
by wingy
Employees Worked With
Sean Curley, Zein Jolan
