Bank Street Mazda

Superb Customer Service Experience I recently was in to scope out a new car for my 18 year old daughter. Jimmy was such a delight to work with and made the entire experience pleasurable I recently was in to scope out a new car for my 18 year old daughter. Jimmy was such a delight to work with and made the entire experience pleasurable. He was knowledgable, professional and courteous. Jimmy, we love the new car and hope to deal with you in the future. Thanks for making the sales process so smooth and simple. THANKS JIMMY! More

Ali made our experience perfect When I walked into bank street mazda with my family of 6 i was hoping for a salesmen who would take his time. 4 kids and all, Ali Said was great with When I walked into bank street mazda with my family of 6 i was hoping for a salesmen who would take his time. 4 kids and all, Ali Said was great with us, he took his time and didn't pressure us! More

New way to buy a car...no xx This is the new way to buy car. All negotiations were handle by phone and email. Hussein Tohme was a no xx professional at every step. When I arrived This is the new way to buy car. All negotiations were handle by phone and email. Hussein Tohme was a no xx professional at every step. When I arrived to pick up the car we had agreed on it was ready, fully fueled, waxed, shined etc..and he had even installed the roof rack I had purchased. There were no surprises when it came time to sign the sales agreement either and no pressure to buy things that I had no interest in. I was in the dealership for no more than an hour total. He went beyond my expectations. The price was was competitive and I shopped all over eastern ontario, quebec and even in TO. If your considering a Mazda...and you really should..give Hussein Tohme a call. Review by Ed M More

Great Experience I went in to check a used car and when I was looking Don a great sales man came to assist me and when he did he showed me the car I was looking at and I went in to check a used car and when I was looking Don a great sales man came to assist me and when he did he showed me the car I was looking at and then he took me to finance Mike and while discussing with Mike they offered me an even better deal with a new car this was going t More

Buying car experience First time getting a car. Good service from the salesperson. Went in looking for a specific car brand, end up getting a better deal on another car he First time getting a car. Good service from the salesperson. Went in looking for a specific car brand, end up getting a better deal on another car he looked up and suggest. More

Great customer service /make you feel home/happy Excellent service from all the staff I met at Bank Street Mazda. My special thanks to Don Mirzakhalili in regards of his great service. Don went beyo Excellent service from all the staff I met at Bank Street Mazda. My special thanks to Don Mirzakhalili in regards of his great service. Don went beyond a customer expectation, he made feels as home, thank you very much I really appreciate it. You are a great Sales Manager. Don is a great Sales Manager, he knows a lot and has a lot talents and skills. I recommend anyone either first time buyer or trade your car to go and check out DILAWRI Mazda Bank Street dealership , please ask for Don. More

Excellent service Came in looking for my first big car purchase and was nervous. But the service that Don Mirzakhalili gave me during my first visit was amazing. Not on Came in looking for my first big car purchase and was nervous. But the service that Don Mirzakhalili gave me during my first visit was amazing. Not only knew a lot about the cars and but helped through the process for fiances and how that would work for me. I am for sure coming by next week to make the deal happen with him. Has made my first car buying experience an amazing one. More

Don takes the time to actually listen to you I was looking to trade in/up my vehicle for something a little smaller, more fuel efficient, but still somewhat sporty. I spoke to Don on the phone, t I was looking to trade in/up my vehicle for something a little smaller, more fuel efficient, but still somewhat sporty. I spoke to Don on the phone, told him what I was looking for and he gave a list of options on some used vehicles for me to look at. We set up a time to view some cars. Don took the time to listen to my needs and showed me a number of different vehicles from Mazda, Kia, and Mitsubishi. After test driving a number of vehicles, I test drove a Kia Soul. I decided that was the car I wanted. Even though the Soul I test drove did not have everything I wanted, Don informed me that he would keep an eye out for any other possible Kia Souls that might come into their inventory and said he would give me a call if he got something closer to what I was looking for. Don was very easy to deal with and was more interested in selling me a car that I wanted, and not trying to sell me any car just to get a sale. Great customer service, putting me first before the sale! More

Don is the best always ask for Don I really enjoy going to Bank street Mazda I always come by to see Don he sold me my car last year but I can always count on him when I need anything a I really enjoy going to Bank street Mazda I always come by to see Don he sold me my car last year but I can always count on him when I need anything at all. He’s so helpful and friendly. Just the other day he helped me get some papers that I lost in behind my glove box he came outside to my car and showed me how to unhook the box to get in behind. He even offered to help me with an air filter. I tell all my friends to go see Don when they are thinking about buying a car. He’s the best salesman in the feild great at following up and keeping in touch with all his clients to ensure the quality of your vehicle ownership. I highly recommend anyone going to Mazda to ask for Don. More

Crooks Brakes wore out prematurely due to recall issue. Neither Bank Street Mazda nor Mazda Canada would accept responsibility. Brian and Marcel play a great Brakes wore out prematurely due to recall issue. Neither Bank Street Mazda nor Mazda Canada would accept responsibility. Brian and Marcel play a great game of “pass the buck”. The brake job itself was poorly done. Cant wait to return this car in a few months. Too bad. I would have leased another Mazda. Now I can guarantee I will NEVER touch a Mazda again. If you dont take responsibility for your products, then kiss your customers goodbye. More