Bank Street Mazda

Very good experience Hussein was very friendly from the time my husband and I walked into the dealership. He listened to what I wanted and found the model that would suit Hussein was very friendly from the time my husband and I walked into the dealership. He listened to what I wanted and found the model that would suit our needs...no trying to upsell to more. I would recommend him to friends/family in the market for a car. Due to our own time constraints, we rushed thru the financials but when we went to pick up the car, Zein took the time to make sure we had everything we were promised and all the paperwork was in order. More

Rocky start but overall good Zouheir was really great during the negotiation process and was accommodating of all my requests. A little rocky after everything was signed: long wai Zouheir was really great during the negotiation process and was accommodating of all my requests. A little rocky after everything was signed: long wait when picking up the car, miscommunication about my winter tires being put on and the ability to put in heating seats for the passenger side. However, everything was resolved quickly, amicably and they were more than generous with compensation for my troubles. Thanks! More

Customer service above and beyond Zouheir went out of his way to find me the car I wanted at the price I wanted to pay. The circumstances were unusual, but the communication was excell Zouheir went out of his way to find me the car I wanted at the price I wanted to pay. The circumstances were unusual, but the communication was excellent and I am extremely happy with my purchase. Friendly, personable, knowledgeable, and customer-focused. A+ More

Mazda 3 GT The sales staff are all extremely friendly and are looking to do anything they can to find a car that fits your needs. They do their best to give you The sales staff are all extremely friendly and are looking to do anything they can to find a car that fits your needs. They do their best to give you all information about the history of their used cars so that you feel comfortable purchasing. I got a great deal and I'd recommend it there. Edit: Since buying my Mazda I've noticed some issues that were not disclosed when I bought the car. Before purchasing I noticed that the brake rotors looked worn down and scratched. The service manager refused to replace the brakes and told us that they had passed the safety inspection with lots of brake pad left. After just a few months of driving, both the front and rear brakes had to be replaced. One of the rear brakes had almost no material left on it and it had worn extremely unevenly. This was an easy problem to spot which makes me wonder how seriously they take their safety inspection. Be very careful when buying from this dealer. They seem to hide some of the problems with used cars. More

Worst sales person ever met Beware! They will take money from you and will never return it. Me and My husband went to their showroom about a month ago and the salesman took a 500 Beware! They will take money from you and will never return it. Me and My husband went to their showroom about a month ago and the salesman took a 500 deposit from us for booking a car which we did not want to but he forced us and so the next day we called him to tell him to cancel the deal. After that we kept asking him to return our deposit and he kept on telling us that it will be returned soon. How on earth can it take so much time to reimburse the amount? Now they don't pick calls they are never available at the office. Worst experience of my life! More

Zooheir went above and beyond the call of duty It is hard to describe our experience in few words as it was a bit unusual. But even in a difficult, trying situation, Zooheir was adamant that he wan It is hard to describe our experience in few words as it was a bit unusual. But even in a difficult, trying situation, Zooheir was adamant that he wanted to ensure we were being taken care of. He was kind, understanding and we really felt he was looking out for our best interest. Great guy. More

A complete pleasure from start to finish. A great dealership to do business with. My sales associate was knowledgeable and facilitated the purchasing process. A great kid, eager to please. The A great dealership to do business with. My sales associate was knowledgeable and facilitated the purchasing process. A great kid, eager to please. The general manager, Mr. Cameron, even took the time to shake my hand and personally thanked me for purchasing a vehicle at his dealership. More

Well done Zouheir, aka Zack Zouheir, aka, Zack guided me through the purchase of a shiny apple red Mazda. His patience was invaluable as I decided between SUV and sedan models. Zouheir, aka, Zack guided me through the purchase of a shiny apple red Mazda. His patience was invaluable as I decided between SUV and sedan models. He fairly listened to my needs and went to bat for me on price. Zack exemplified what I consider the hallmarks of excellent sales service:: patience, product knowledge, and honesty. Thank you and all the best Zack! Regards, Elizabeth More

An overall positive experience The customer service and selection of vehicles at Bank Street Mazda was excellent. Overall, our experience was quite positive and we were able to quic The customer service and selection of vehicles at Bank Street Mazda was excellent. Overall, our experience was quite positive and we were able to quickly buy a new Mazda. We would recommend the dealership, and Maher in particular, to anybody looking for a car - Maher was knowledgeable, friendly, and listened to what we were looking for without pressuring for a sale. More

Very courteous and great service It was my first experience to that dealer and did not regret my choice. Gave me all I asked for with a smile. I would gladly recommend this dealer a It was my first experience to that dealer and did not regret my choice. Gave me all I asked for with a smile. I would gladly recommend this dealer and sales person in particular. More