Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Worst sales person ever met Beware! They will take money from you and will never return it. Me and My husband went to their showroom about a month ago and the salesman took a 500 Beware! They will take money from you and will never return it. Me and My husband went to their showroom about a month ago and the salesman took a 500 deposit from us for booking a car which we did not want to but he forced us and so the next day we called him to tell him to cancel the deal. After that we kept asking him to return our deposit and he kept on telling us that it will be returned soon. How on earth can it take so much time to reimburse the amount? Now they don't pick calls they are never available at the office. Worst experience of my life! More
Mazda 3 GT The sales staff are all extremely friendly and are looking to do anything they can to find a car that fits your needs. They do their best to give you The sales staff are all extremely friendly and are looking to do anything they can to find a car that fits your needs. They do their best to give you all information about the history of their used cars so that you feel comfortable purchasing. I got a great deal and I'd recommend it there. Edit: Since buying my Mazda I've noticed some issues that were not disclosed when I bought the car. Before purchasing I noticed that the brake rotors looked worn down and scratched. The service manager refused to replace the brakes and told us that they had passed the safety inspection with lots of brake pad left. After just a few months of driving, both the front and rear brakes had to be replaced. One of the rear brakes had almost no material left on it and it had worn extremely unevenly. This was an easy problem to spot which makes me wonder how seriously they take their safety inspection. Be very careful when buying from this dealer. They seem to hide some of the problems with used cars. More
A complete pleasure from start to finish. A great dealership to do business with. My sales associate was knowledgeable and facilitated the purchasing process. A great kid, eager to please. The A great dealership to do business with. My sales associate was knowledgeable and facilitated the purchasing process. A great kid, eager to please. The general manager, Mr. Cameron, even took the time to shake my hand and personally thanked me for purchasing a vehicle at his dealership. More
Zooheir went above and beyond the call of duty It is hard to describe our experience in few words as it was a bit unusual. But even in a difficult, trying situation, Zooheir was adamant that he wan It is hard to describe our experience in few words as it was a bit unusual. But even in a difficult, trying situation, Zooheir was adamant that he wanted to ensure we were being taken care of. He was kind, understanding and we really felt he was looking out for our best interest. Great guy. More
Great Service and honest Zouheir Rammal and Kirk Cameron worked with me on getting the best deal for my budget. Zouheir Rammal, despite his young age, is a very mature young Zouheir Rammal and Kirk Cameron worked with me on getting the best deal for my budget. Zouheir Rammal, despite his young age, is a very mature young man with a good understanding of the Mazda product line and services. He worked with me on getting me the best vehicle for my budget and needs and answered all of my questions with ease and patience. I found Zack and his manager Kirk to be most helpful and honest in their dealings. I recommend to anyone wishing to purchase a Mazda to visit the dealership on Banks Street. Cheers! Lydia More
An overall positive experience The customer service and selection of vehicles at Bank Street Mazda was excellent. Overall, our experience was quite positive and we were able to quic The customer service and selection of vehicles at Bank Street Mazda was excellent. Overall, our experience was quite positive and we were able to quickly buy a new Mazda. We would recommend the dealership, and Maher in particular, to anybody looking for a car - Maher was knowledgeable, friendly, and listened to what we were looking for without pressuring for a sale. More
Changed my Mazda3 for a CX-3 I am fully satisfied of my experience buying a new car. I bought my previous car from the same dealership, was very happy with the car and replaced it I am fully satisfied of my experience buying a new car. I bought my previous car from the same dealership, was very happy with the car and replaced it for new one. I got a great car at the price I wanted. Maher was very helpful. Great service! More
Very courteous and great service It was my first experience to that dealer and did not regret my choice. Gave me all I asked for with a smile. I would gladly recommend this dealer a It was my first experience to that dealer and did not regret my choice. Gave me all I asked for with a smile. I would gladly recommend this dealer and sales person in particular. More
Well done Zouheir, aka Zack Zouheir, aka, Zack guided me through the purchase of a shiny apple red Mazda. His patience was invaluable as I decided between SUV and sedan models. Zouheir, aka, Zack guided me through the purchase of a shiny apple red Mazda. His patience was invaluable as I decided between SUV and sedan models. He fairly listened to my needs and went to bat for me on price. Zack exemplified what I consider the hallmarks of excellent sales service:: patience, product knowledge, and honesty. Thank you and all the best Zack! Regards, Elizabeth More
Excellent experience This is the second car I have purchased at Bank Street Mazda and I continue to be extremely satisfied with the service and all the staff. Maher was kn This is the second car I have purchased at Bank Street Mazda and I continue to be extremely satisfied with the service and all the staff. Maher was knowledgeable but not pushy. He listened to us until he understood what we needed. He provided several options and obtained good discounts for us so we got and excellent value for the price we paid for our new Mazda CX5. Keep up the good work! More