Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Moe turkey was amazing My buying experience at Bank street mazda was everything a car buying experience should be and more. The sales staff was exceptionally knowledgeable My buying experience at Bank street mazda was everything a car buying experience should be and more. The sales staff was exceptionally knowledgeable and patient. No pressure, just respect and courtesy. I would highly recommend Mazda to anyone and especially moe turkie for being amazing and goving me the best deal in canada. I called every deal in canada before making a purchase and moe gave me the best deal without negotiating a single dollar. Would definitely go back! More
Great trade-in experience I came in to discuss trade-in options fkr my Mazda 3. Moe was present to help me as soon as I walked through the door and remained very helpful throug I came in to discuss trade-in options fkr my Mazda 3. Moe was present to help me as soon as I walked through the door and remained very helpful throughout the entire process. He made sure I was satisfied with my new purchase and eased any concerns I had. I would highly recommend Moe for your future car purchase. More
Returning Customer I came in to inquire about a trade in option for my car. I was given a great price for my car and left with exactly what I wanted. Very happy. Kovadis I came in to inquire about a trade in option for my car. I was given a great price for my car and left with exactly what I wanted. Very happy. Kovadis's 1st day on the job and 1st sale! More
Friendly, respectful service It was not my intention to purchase a vehicle when I visited the showroom last week. Moe, the salesman, quickly found a used vehicle after listening c It was not my intention to purchase a vehicle when I visited the showroom last week. Moe, the salesman, quickly found a used vehicle after listening carefully to my needs. He seemed very knowledgable about the used CX-5 that I test drove and subsequently bought. He was open to counter financial offers. He did not, however, mention that the vehicle report showed that the vehicle had been in an unreported accident which I discovered the next day when dealing with the business manager. While Moe subsequently assured me that it was likely an accident that caused minimal damage and that their service people would have identified any serious damage, I still felt that he should have told me this when I was discussing price. Time will tell. Overall, my experience with this dealership has been good to date, but I have only just purchased my vehicle. More
Great experience, happy customer Malek is a down-to-earth, friendly guy who knows his stuff. He patiently answered all of our questions as first-time car buyers. He ensured we were ta Malek is a down-to-earth, friendly guy who knows his stuff. He patiently answered all of our questions as first-time car buyers. He ensured we were taken care of throughout our visits to the dealership. His common sense approach convinced us to buy a car that we're now extremely happy with. I hope my next car purchase is through Malek too! More
Purchase new 2016 CX9 we were working with Kovadis, and we were his second client. He is a very polite salesperson, and cares about his customers. We were looking at upgr we were working with Kovadis, and we were his second client. He is a very polite salesperson, and cares about his customers. We were looking at upgrading our CX9, and decided on the one from the show room, which was the dealer demo. They made every effort to allow us the time to become familiar with the product and to decide on the purchase. More
Pleasant experience We had been thinking about trading in our 2005 corolla and getting a newer car. We started looking at Bank Street Mazda, and were greeted on the lot b We had been thinking about trading in our 2005 corolla and getting a newer car. We started looking at Bank Street Mazda, and were greeted on the lot by Valmir. We narrowed down our choices to Mazda 3 models and took one for a test drive. He was informative without being pushy and a pleasure to deal with. We purchased the second car we tried, and he was responsive to our requests. We would recommend him as your salesperson for anyone looking at Mazda. Thank you, Valmir! More
Bought a new car Moe and the finance department were excellent. Got a great deal and they offered me a good price for my trade in. Very positive experience. Moe and the finance department were excellent. Got a great deal and they offered me a good price for my trade in. Very positive experience. More
Stalls and put offs My daughter purchased a hyundai elantra. After test driving and deciding it was the idea car, we set about doing the paperwork. The car would be picke My daughter purchased a hyundai elantra. After test driving and deciding it was the idea car, we set about doing the paperwork. The car would be picked up the end of March. We noticed the car had winter tires on, went back and told the salesman. No worries, they will be changed when you pick up the car. They were not. We were then told it would take three days to get them from storage. Next week still no tires. 20 April still none. Now we are told they have to order them and need the size. Still no tires, "the end of the month has been crazy short staff month" May 4th the salesman says "My friend there is no brush off please give me a few more days used car manager is getting them he has ordered them i just don't want to schedule anything till they are in my possession " Three weeks later still not a word. More
Professional services I visited the dealership twice before purchasing Mazda3 GT. The salesperson on the floor was not aggressive as experienced in other dealerships. The I visited the dealership twice before purchasing Mazda3 GT. The salesperson on the floor was not aggressive as experienced in other dealerships. The salesperson, Malek was calm and knowledgeable about the car and the performance. He makes the buying process easy and fun. I also had the pleasure to meet with the Kevin Yang, the Finance Manager and James Robert, the Sales Manager. Wonderful group of professionals. Thanks Team! Let's have some fun with the car :-) More