Bank Street Mazda

I would just like to write that we were very satisfied with the service/advice we received from Moe Sobeb<h. He seemed to know what he was talking about and seemed very sincere. We appreciated very much with the service/advice we received from Moe Sobeb<h. He seemed to know what he was talking about and seemed very sincere. We appreciated very much the information he provided us when we picked up our new GX5. He took the time to explain every thing in detail and made sure we understood everything. He was very friendly. More

Excellent service, explained everything thoroughly and was extremely friendly in the process. Was really impressed with the customer service and the quality of the staff! was extremely friendly in the process. Was really impressed with the customer service and the quality of the staff! More

It's a pleasure to visit the service department at Bank Street Mazda. The service guys are great,the coffee is a nice touch and I appreciate the Internet access to work while you wait. Street Mazda. The service guys are great,the coffee is a nice touch and I appreciate the Internet access to work while you wait. More

Marcel has always provided wonderful service for the various cars that I have purchased or leased from Bank Street Mazda. Today, was no exception. I appreciate his professionalism, especially his mann various cars that I have purchased or leased from Bank Street Mazda. Today, was no exception. I appreciate his professionalism, especially his manner in explaining the work that needs to be done. He is truly a credit to the company. More

I went in last week for an oil change and for what I thought was my 100k tune up. Not only did they forget to call me on my mobile phone as discussed (I ended up returning to the dealer ship after 1.5 h thought was my 100k tune up. Not only did they forget to call me on my mobile phone as discussed (I ended up returning to the dealer ship after 1.5 hours, then approaching the desk after noticing my car in the lot after another 30 minutes of waiting), but the description of my alleged tune up provided me with NO information AT ALL in regards to what was done to my car, and only listed the costs. To make matters worse, when I started my car, the clock and all of my radio stations had to be reset, and I noticed my brakes were not working as well as they were earlier that day. This problem only worsened as three days later, my brakes are now making a grinding metal on metal sound. Is is possible that a 100K tune up doesn't included someone checking something as important as my brakes? It's also VERY worrisome that this problem was only apparent after my tune up. What type of company is this? I am beyond troubled and disappointed, and I will never buy a car from dilawri again, or have my car serviced there once my warranty is over. This is an absolute nightmare. More

I went in and was honest about my intentions. I told Monika that I was deciding between a Mazda 3, a Honda Civic and a Hyundai Elantra. Bank Street Mazda was the first place I visited and they put a de Monika that I was deciding between a Mazda 3, a Honda Civic and a Hyundai Elantra. Bank Street Mazda was the first place I visited and they put a deal in front of me that the other two dealerships could not match. Great car, great options, great deal! 5 hours after my car buying journey started I had made my decision and nothing compared to the Mazda 3 Sky. More

Very friendly service, Jared was very parient and always available to answer my questions. Very good at explaining options, and open to negotiating them. Very prompt delivery of vehicle. available to answer my questions. Very good at explaining options, and open to negotiating them. Very prompt delivery of vehicle. More

I was on my way to work and my check engine light was flashing so I pulled over and called Coverage One (sold thru Bank Street Mazda) who arranged for a tow to the dealer. They made a quick diagnosis a flashing so I pulled over and called Coverage One (sold thru Bank Street Mazda) who arranged for a tow to the dealer. They made a quick diagnosis and checked with Coverage One concerning the repair. All was covered less my deductible. Excellent communication, and efficient service. While I am not overly thrilled with the amount of maintenance this car has needed it in no way reflects on the dealer which has been excellent since the start in all facets. More

Dealership was fair, honest, and stood by the price that they offered me. They were upfront with the prices of the options and let me know that the options that I paid for weren't working well and gave me t they offered me. They were upfront with the prices of the options and let me know that the options that I paid for weren't working well and gave me the option to decline the option and lower the price of the car. More

I love my Mazda 5. Not only does it provide the perfect options and functionality for my family, but Jared and Mike were both very helpful in the car buying experience. Jared as the sales representative wa options and functionality for my family, but Jared and Mike were both very helpful in the car buying experience. Jared as the sales representative was very knowledgeable and had a very kind approach to helping me. Mike in the business office was very professional and responded to all my questions promptly. More