
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
I went into Bank Street Mazda just to browse and ended up purchasing a brand new vehicle. I was greeted by Jeff who showed me a particular model that I was interested in. He was friendly and very knowledgeab purchasing a brand new vehicle. I was greeted by Jeff who showed me a particular model that I was interested in. He was friendly and very knowledgeable, we started talking about the price and man I got a sweet deal! I would definetely recommend this dealership to anyone. Friendly, professional and overall superb staff. I love my new Mazda 3! More
Very nice people and made the time there great, friendly and very knowledgeable people making it a good environment for me as a buyer and showed me lots of option and explained everything very well in detai and very knowledgeable people making it a good environment for me as a buyer and showed me lots of option and explained everything very well in detail. More
It was a pleasure to meet and work with Moe Sobeh. He is a bright and personable young man with a solid knowledge of the product he is selling and the ability to establish a relationship with you as a cust a bright and personable young man with a solid knowledge of the product he is selling and the ability to establish a relationship with you as a customer that goes beyond the 'rote salesperson' that one usually encounters at a car dealership. He took time to listen and to really hear what you were saying. He was reassuring and made sure that you got connected to the right people at the dealership for the right reasons(Mike Webb and Jayson Lucas who were also excellent to deal with). He clearly enjoys what he does and cares about how you feel about your purchase and wants it to be a positive experience. He definitely gave the best overview of the features of my new car of anyone I have dealt with (even being able to explain how to set up the radio stations, normally beyond my meager comprehension!)I appreciated that he understood that car dealers like dentists somehow aren't seen in a positive light, but wanted to make sure that I felt that the whole process had been worthwhile. His sense of humour and thoughtful approach to putting the deal together made a difference.In the end what made me feel that dealing with Bank Street Mazda once again (as a customer I go back to the days of the first Proteges!) really was worthwhile came down to the fact that it is the people who make the difference and Moe Sobeh is someone who really does that. Without the relationship that Moe established I might well have gone elsewhere for my car purchase. Bank Street Mazda is fortunate to have someone like Moe on their sales staff. More
I was very pleased with the service at the dealership. All the employees were very eager to help. I have gone back a few times with small issues and once again they were there ready to do what they could All the employees were very eager to help. I have gone back a few times with small issues and once again they were there ready to do what they could to make me happy. I have never left there with a frown on my face. I would and have recommended Bank Street Mazda to friends and family. I will be a return customer! More
Although no one could figure out what was wrong with my car, the customer service was very friendly and accommodating. John explained every thing in great detail car, the customer service was very friendly and accommodating. John explained every thing in great detail More
We bought our first car here at the Bank street Mazda. It was our first stop and after going to other dealers, we came back and purchased our vehicle here. Moe and Sean were excellent, efficient and knowledg was our first stop and after going to other dealers, we came back and purchased our vehicle here. Moe and Sean were excellent, efficient and knowledgeable, answered all our questions. Very friendly service! More
One night my husband and I were walking in the parking lot looking at used cars. We were not sure if we would buy a car at the moment. It just so happened Fady met us outside....chatted a bit and ended up lot looking at used cars. We were not sure if we would buy a car at the moment. It just so happened Fady met us outside....chatted a bit and ended up going for a test drive! He was so nice and helpfull!! Of course we ended up buying the car!!! And we are very happy with it! Actually everyone I met at this dealership was very friendly. I would certainly recommend Mazda bank street to anyone I know!!! More
Both Hassan and John were very kind to me. Whenever I have a problem they do whatever they can to solve the problem. Great service and dealer I have seen. Thanks for your helps. Hudayi Atli have a problem they do whatever they can to solve the problem. Great service and dealer I have seen. Thanks for your helps. Hudayi Atli More
Hassan went above and beyond to get me a great deal. Great service and very professional team. I told all my friends about the great deal I got. I recommend bank street Mazda Hassan & Jason & Sean . Tha Great service and very professional team. I told all my friends about the great deal I got. I recommend bank street Mazda Hassan & Jason & Sean . Thanks guys More
As soon as I got out of my car at Bank Street Mazda I was greeted by Hassan out in the lot. He was friendly, professional, and what struck me was his positive, happy, charismatic personality. When I got greeted by Hassan out in the lot. He was friendly, professional, and what struck me was his positive, happy, charismatic personality. When I got into the dealership I met Karim and Fadi; professional, polite, informative, and patient. They answered all my general inquiries. When I decided that I was interested in a particular vehicle I had the pleasure dealing with Fadi. He was patient, detailed oriented, and took the time to fully explain all my questions and concerns. He made the experience 'feel right' on deciding a new vehicle. Also, a huge appreciation to the business manager, Moe Sakka, who looked after everything from the financing to insurance. He was very professional, knowledgable, friendly, and always available to answer any concerns. Before leaving the dealership Karim and Sean spent some time with me. Again, professional and friendly, both possessing fantastic qualities as individuals, let alone car dealers. Finally, after driving my car for a couple days, and, now, writing this review, I love my new car. The staff at Bank Street Mazda made the whole experience on buying a new vehicle a great pleasure. More