Bank Street Mazda

It was a pleasure to meet and work with Moe Sobeh. He is a bright and personable young man with a solid knowledge of the product he is selling and the ability to establish a relationship with you as a cust a bright and personable young man with a solid knowledge of the product he is selling and the ability to establish a relationship with you as a customer that goes beyond the 'rote salesperson' that one usually encounters at a car dealership. He took time to listen and to really hear what you were saying. He was reassuring and made sure that you got connected to the right people at the dealership for the right reasons(Mike Webb and Jayson Lucas who were also excellent to deal with). He clearly enjoys what he does and cares about how you feel about your purchase and wants it to be a positive experience. He definitely gave the best overview of the features of my new car of anyone I have dealt with (even being able to explain how to set up the radio stations, normally beyond my meager comprehension!)I appreciated that he understood that car dealers like dentists somehow aren't seen in a positive light, but wanted to make sure that I felt that the whole process had been worthwhile. His sense of humour and thoughtful approach to putting the deal together made a difference.In the end what made me feel that dealing with Bank Street Mazda once again (as a customer I go back to the days of the first Proteges!) really was worthwhile came down to the fact that it is the people who make the difference and Moe Sobeh is someone who really does that. Without the relationship that Moe established I might well have gone elsewhere for my car purchase. Bank Street Mazda is fortunate to have someone like Moe on their sales staff. More

I was very pleased with the service at the dealership. All the employees were very eager to help. I have gone back a few times with small issues and once again they were there ready to do what they could All the employees were very eager to help. I have gone back a few times with small issues and once again they were there ready to do what they could to make me happy. I have never left there with a frown on my face. I would and have recommended Bank Street Mazda to friends and family. I will be a return customer! More

Although no one could figure out what was wrong with my car, the customer service was very friendly and accommodating. John explained every thing in great detail car, the customer service was very friendly and accommodating. John explained every thing in great detail More

We bought our first car here at the Bank street Mazda. It was our first stop and after going to other dealers, we came back and purchased our vehicle here. Moe and Sean were excellent, efficient and knowledg was our first stop and after going to other dealers, we came back and purchased our vehicle here. Moe and Sean were excellent, efficient and knowledgeable, answered all our questions. Very friendly service! More

One night my husband and I were walking in the parking lot looking at used cars. We were not sure if we would buy a car at the moment. It just so happened Fady met us outside....chatted a bit and ended up lot looking at used cars. We were not sure if we would buy a car at the moment. It just so happened Fady met us outside....chatted a bit and ended up going for a test drive! He was so nice and helpfull!! Of course we ended up buying the car!!! And we are very happy with it! Actually everyone I met at this dealership was very friendly. I would certainly recommend Mazda bank street to anyone I know!!! More

Both Hassan and John were very kind to me. Whenever I have a problem they do whatever they can to solve the problem. Great service and dealer I have seen. Thanks for your helps. Hudayi Atli have a problem they do whatever they can to solve the problem. Great service and dealer I have seen. Thanks for your helps. Hudayi Atli More

Hassan went above and beyond to get me a great deal. Great service and very professional team. I told all my friends about the great deal I got. I recommend bank street Mazda Hassan & Jason & Sean . Tha Great service and very professional team. I told all my friends about the great deal I got. I recommend bank street Mazda Hassan & Jason & Sean . Thanks guys More

As soon as I got out of my car at Bank Street Mazda I was greeted by Hassan out in the lot. He was friendly, professional, and what struck me was his positive, happy, charismatic personality. When I got greeted by Hassan out in the lot. He was friendly, professional, and what struck me was his positive, happy, charismatic personality. When I got into the dealership I met Karim and Fadi; professional, polite, informative, and patient. They answered all my general inquiries. When I decided that I was interested in a particular vehicle I had the pleasure dealing with Fadi. He was patient, detailed oriented, and took the time to fully explain all my questions and concerns. He made the experience 'feel right' on deciding a new vehicle. Also, a huge appreciation to the business manager, Moe Sakka, who looked after everything from the financing to insurance. He was very professional, knowledgable, friendly, and always available to answer any concerns. Before leaving the dealership Karim and Sean spent some time with me. Again, professional and friendly, both possessing fantastic qualities as individuals, let alone car dealers. Finally, after driving my car for a couple days, and, now, writing this review, I love my new car. The staff at Bank Street Mazda made the whole experience on buying a new vehicle a great pleasure. More

I went into the lot looking for a used Elentra and Hassan I went into the lot looking for a used Elentra and Hassan met me out side . He seemed to know every thing about used cars and inventory. It took him I went into the lot looking for a used Elentra and Hassan met me out side . He seemed to know every thing about used cars and inventory. It took him less then 10 min to switch me to a Mazda 3. I asked him tons of question and He never said i don't know. He showed me the Mazda 3 GT and I fell in love with the car. At this point the only thing left was my budget. Surprisingly I didn't expect him to negotiate on my behalf. I got the best payment plan that suits my budget. He was Honest in the negotiation and showed me the car proof and answered all the question that might concern the purchase. They call him used car specialist • More

I was just browsing to see what might suit my my budget and style... man... I was greeted by Fadi Abu Ruman in a professional but very friendly manner. Fadi made the process easy and quick, it felt very co and style... man... I was greeted by Fadi Abu Ruman in a professional but very friendly manner. Fadi made the process easy and quick, it felt very comfortable and not pressured at all. I was cruising in my new luxury ride within 48 hours. Both sales managers Sean and Jayson made my purchase smooth. I would definitly recommend these guys "to the whole PLANET!! More