Bank Street Mazda

As a return customer to Dilawri Mazda, Irina was very successful at making me feel welcome. Even though I was looking at a preowned car, she ensured the car I was wanting to view was available with keys successful at making me feel welcome. Even though I was looking at a preowned car, she ensured the car I was wanting to view was available with keys in hand, and was waiting in the entrance of the dealership to great me when I arrived. She assisted in making the process as simple and transparent as possible, and like many dealers have a habit of doing, didn't ram the idea of a brand new car down my throat which was a pleasant change. She accommodated to my needs and preferences in the signing and delivery process, even ensuring I drove away with my winter tires installed. Even now after the sale is complete, she is responsive to any concerns I may have, even to the point of booking a service appointment for me to have something looked at. Again a pleasant change to many dealers who pretend you don't exist once the papers are signed. All in all, Irina was extremely courteous, professional, and at them same time easy going. More

Imad is an excellent sales consultant! He was extremely patient with me and answered all the questions I had. I felt that he understood what was important to me before buying the car and I did not feel pr patient with me and answered all the questions I had. I felt that he understood what was important to me before buying the car and I did not feel pressured into buying anything I didn't want or need. This made for a very positive experience. I would definitely deal with Imad for any future purchases. Thanks Imad! More

Ali was great to deal with and provided good, friendly, professional customer service. We appreciated the time and effort Ali put into this experience. We also dealt with Sean during the sales process. The professional customer service. We appreciated the time and effort Ali put into this experience. We also dealt with Sean during the sales process. The dealership encountered a fairly significant issue prior to the delivery of our vehicle, which definitely disappointed us. Ultimately, they found an acceptable solution for us and so far, we are satisfied with our new vehicle. More

I was looking for a nice used car and Ivan answered all my questions by comparing all the brands in their parking lot versus my needs. The same day he ended up giving me a great deal comparing with what my questions by comparing all the brands in their parking lot versus my needs. The same day he ended up giving me a great deal comparing with what other dealership had offered me. Everything went smoothly and the costumer service was wonderful. I'm very happy with my new vehicle and I will definitely recommend my friends to contact him if they want to have a example of a professional dealer! More

I was a 1st time car buyer and my experience at Bank St. Mazda exceeded all my expectations. The staff were friendly and knowledgeable. I would definitely recommend this dealership. Mazda exceeded all my expectations. The staff were friendly and knowledgeable. I would definitely recommend this dealership. More

Buying a car from Bank Street Mazda was the best car buying experience I have had in a very long time, if not ever. Karim made the experience joyful and relaxing. buying experience I have had in a very long time, if not ever. Karim made the experience joyful and relaxing. More

I responded to an advertisement on autotrader.ca and Karim answered all my questions over the phone. I came to see him the same day and he ended up giving me a great deal with a lower interest rate than Karim answered all my questions over the phone. I came to see him the same day and he ended up giving me a great deal with a lower interest rate than any other dealership had offered me. Everything went smoothly and the costumer service was wonderful. I'm very happy with my new vehicle and I will definitely be coming back to Bank street Mazda in the future! More

Sunny and the financial manager mike were very helpful and accommodating. They went out of their way to ensure that my needs were met. They made sure I got the best deal possible. and accommodating. They went out of their way to ensure that my needs were met. They made sure I got the best deal possible. More

I came to this site as a way to show my gratitude and pleasure to Imad. He was extremely polite, professional and most importantly extremely knowledgeable, he was able to quickly understand what I was lo pleasure to Imad. He was extremely polite, professional and most importantly extremely knowledgeable, he was able to quickly understand what I was looking for and helped me to find the car that best suit my needs. Keep up the great work! More

Came in for service and wanted to take a look at the new Mazda designs. I was greeted by Karim. He asked me some questions and convinced me to do a trade evaluation. I was very impressed and surprised by th Mazda designs. I was greeted by Karim. He asked me some questions and convinced me to do a trade evaluation. I was very impressed and surprised by the results. Karim was able to LOWER my monthly payment on a brand new car. It was a no-brainer. Thank you Bank Street Mazda! Thank you Karim! Will definitely be back for my next new vehicle. More