Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Ali was great to deal with and provided good, friendly, professional customer service. We appreciated the time and effort Ali put into this experience. We also dealt with Sean during the sales process. The professional customer service. We appreciated the time and effort Ali put into this experience. We also dealt with Sean during the sales process. The dealership encountered a fairly significant issue prior to the delivery of our vehicle, which definitely disappointed us. Ultimately, they found an acceptable solution for us and so far, we are satisfied with our new vehicle. More
I was looking for a nice used car and Ivan answered all my questions by comparing all the brands in their parking lot versus my needs. The same day he ended up giving me a great deal comparing with what my questions by comparing all the brands in their parking lot versus my needs. The same day he ended up giving me a great deal comparing with what other dealership had offered me. Everything went smoothly and the costumer service was wonderful. I'm very happy with my new vehicle and I will definitely recommend my friends to contact him if they want to have a example of a professional dealer! More
I responded to an advertisement on autotrader.ca and Karim answered all my questions over the phone. I came to see him the same day and he ended up giving me a great deal with a lower interest rate than Karim answered all my questions over the phone. I came to see him the same day and he ended up giving me a great deal with a lower interest rate than any other dealership had offered me. Everything went smoothly and the costumer service was wonderful. I'm very happy with my new vehicle and I will definitely be coming back to Bank street Mazda in the future! More
I was a 1st time car buyer and my experience at Bank St. Mazda exceeded all my expectations. The staff were friendly and knowledgeable. I would definitely recommend this dealership. Mazda exceeded all my expectations. The staff were friendly and knowledgeable. I would definitely recommend this dealership. More
Buying a car from Bank Street Mazda was the best car buying experience I have had in a very long time, if not ever. Karim made the experience joyful and relaxing. buying experience I have had in a very long time, if not ever. Karim made the experience joyful and relaxing. More
Sunny and the financial manager mike were very helpful and accommodating. They went out of their way to ensure that my needs were met. They made sure I got the best deal possible. and accommodating. They went out of their way to ensure that my needs were met. They made sure I got the best deal possible. More
I came to this site as a way to show my gratitude and pleasure to Imad. He was extremely polite, professional and most importantly extremely knowledgeable, he was able to quickly understand what I was lo pleasure to Imad. He was extremely polite, professional and most importantly extremely knowledgeable, he was able to quickly understand what I was looking for and helped me to find the car that best suit my needs. Keep up the great work! More
Came in for service and wanted to take a look at the new Mazda designs. I was greeted by Karim. He asked me some questions and convinced me to do a trade evaluation. I was very impressed and surprised by th Mazda designs. I was greeted by Karim. He asked me some questions and convinced me to do a trade evaluation. I was very impressed and surprised by the results. Karim was able to LOWER my monthly payment on a brand new car. It was a no-brainer. Thank you Bank Street Mazda! Thank you Karim! Will definitely be back for my next new vehicle. More
Jeff was absolutely great! He made sure my mother and I were happy with our purchase for my first car. I wanted to get a Mazda III in black. At first he only had two models in blue; we went for a test driv were happy with our purchase for my first car. I wanted to get a Mazda III in black. At first he only had two models in blue; we went for a test drive and everything went well. I was extremely happy when he announced that he had the model I wanted in black. The paper process was easy nothing too complex. He is very friendly, he gave us an amazing deal. I would honestly recommend all my family and friends that are in search of a new car to go see Jeff. He is very down to earth and gave exceptional customer service. He is awesome! More
My husband and I bought a brand new Mazda cx5 from Irina. She welcomed us as soon as we walked into the dealership with a smile on her face. Being honda owners our whole lives, we were not expecting to be im She welcomed us as soon as we walked into the dealership with a smile on her face. Being honda owners our whole lives, we were not expecting to be impressed when we drove onto the lot. Irina showed us the whole vehicle inside and out, and sold us on the test drive. After the test drive, which included the high way, which previous dealers have never offered in the past, we loved the car! At that point it was making the price work for us, and Irina, made us a great deal!!! Through out the whole experience I was never pressured, and felt really comfortable with Irina. At delivery, Irina went through all the features of the fully loaded beauty! She even went as far as setting up both our phones on Bluetooth! She walked us through the service department and introduced us to Marcel, which was a warming feeling. I will definitely not hesitate to send my friends and family to see Irina and the Bank Street Mazda team! You made a long time customer and I will be in for service and to say hello the next time we are in. Thank you! More