Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
A good dealership with strong customer focus I find the car buying/leasing process unpleasant, but Zack did his best to make it as smooth as possible. There were some bumps along the way and it w I find the car buying/leasing process unpleasant, but Zack did his best to make it as smooth as possible. There were some bumps along the way and it was a roller coaster, in the end I did not get exactly what I wanted, but he aimed to please and he was pretty straight with me. I would recommend him. Zein was also a very nice guy to deal with. I hope to do business with them again in four years. More
Strongly recommend. We dealt with Ryan and Zack for the purchase of our new Mazda 3 and our SUV back in the fall. Very satisfied! Not only for the sales, but had to deal We dealt with Ryan and Zack for the purchase of our new Mazda 3 and our SUV back in the fall. Very satisfied! Not only for the sales, but had to deal with service for a few things and John went above and beyond!! strongly recommend bank street mazda! More
Great product line - positive sales experience! Recently looking for a small car for my grandson brought me to Bank Street Mazda and a Mazda 3 on the lot. Dealt with young Sales Rep: Ali Said - very Recently looking for a small car for my grandson brought me to Bank Street Mazda and a Mazda 3 on the lot. Dealt with young Sales Rep: Ali Said - very helpful and well-informed. Found another car that better suited my grandson (Chevy Cruze) - but I highly recommend Ali's sales approach. More
Positive experience My husband and I had a very good experience with our recent purchase of a Mazda CX-5. Salespeople very responsive and anxious to make things right if My husband and I had a very good experience with our recent purchase of a Mazda CX-5. Salespeople very responsive and anxious to make things right if mistakes are made. This is what makes a dealership different, the willingness to go the extra mile to ensure that the customer is satisfied. This is also what makes the customer want to keep dealing with the dealership. Special thanks to Zouhier (Zach) and to Zein.(Zane) More
No pressure, warm and very positive buying experience! Had a 2013 CX-5 and really wasn't thinking seriously trading it in as it still suited our needs. I was approached several times ( via text and voice m Had a 2013 CX-5 and really wasn't thinking seriously trading it in as it still suited our needs. I was approached several times ( via text and voice messages) to come in and have my vehicle appraised! First appraisal was low and as mentioned wasn't really interested in trading it in then. Received a text message indicating the sales rep was reviewing my file and was able to put me into a new vehicle at equal or less by weekly payments. Went in and the fiance manager was able to give me 4-6k more for my trade in! Seeing and test driving the new CX-5 at that point, with the suggestions of the sales rep and finance manager sold.me/us on a new car. More
New Mazda Very patient sales people who listened to what I wanted. They took the time to review the car with me. I'm really enjoying the new car. Very patient sales people who listened to what I wanted. They took the time to review the car with me. I'm really enjoying the new car. More
Mazda Review Helpful, kind, knowledgeable and not pushy. Ryan is s young but very effective sales person who was confident in the quality of the Mazda product. Helpful, kind, knowledgeable and not pushy. Ryan is s young but very effective sales person who was confident in the quality of the Mazda product. More
awesomne I had 3 different sales reps helping me, first guy was new and stayed only a few days, then I had Moe Turkie who was great, then taking my test drive I had 3 different sales reps helping me, first guy was new and stayed only a few days, then I had Moe Turkie who was great, then taking my test drive I had Kovadis, who took me for the best test drives I'v ever had and I've owned many new vehicles. I drove the CX-5 and then CX-9, which I eventually purchased definitley due to both of these gentlemen. I would highly recommend this dealership and especially either of the 2 that helped me decide on the model to get. More
Quality service Really great service and Atmosphere. Very friendly and helpful staff. felt very welcomed and was provided with all the information i was looking for , Really great service and Atmosphere. Very friendly and helpful staff. felt very welcomed and was provided with all the information i was looking for , they helped me a lot and i cannot thank them enough, really glad that i got my vehicle from them. Mazda cx5 2017 No regrets here :) More
Wonderful experience, couldn’t have asked for more. After a really bad experience with another dealership, grabbed the phone and called Bank Street Mazda to see if there was anything they could do for m After a really bad experience with another dealership, grabbed the phone and called Bank Street Mazda to see if there was anything they could do for my boyfriend and me. It was the best decision ever! I spoke with Moe Hezam, and immediately appreciated his understanding of our situation, and will be forever grateful of our chat that afternoon. Cordially, he invited us to stop by the next day so we could take a look at all the details together, and upon arrival at the dealership we received a warm welcome from James Robert and Moe Turkie. When Moe H joined us, we had a genuine, clear, and detailed talk about our options. I’m very thankful for Moe H (and the team!)– he truly ensured we had a worry free experience. I’m very happy we decided to reach out, and feel we have started building a great business relationship based on trust. We are extremely happy in our new Mazda. It was an absolute pleasure. Bank Street Mazda has an incredibly wonderful team! More