Bank Street Mazda
Ottawa, ON
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1,498 Reviews of Bank Street Mazda
First car experience I had a great experience purchasing my first car (Mazda3 2014) at Bank Street Mazda. Sarah did an amazing job at making me feel comfortable and at eas I had a great experience purchasing my first car (Mazda3 2014) at Bank Street Mazda. Sarah did an amazing job at making me feel comfortable and at ease with the whole process, while providing me with all the information I needed to make the right decision for myself. She was very helpful before and after the purchase, ensuring that I was fully satisfied with the car and the service I was receiving. She worked closely with Sean, who did everything he could as a manager to get me a deal that fit within my budget all without compromising any of the main features I insisted on including. I highly recommend Sarah for any future car purchase! Thanks to her and Sean, I am very happy with the choice I made for my first car. More
Very Bad Experience!!!!! We bought our car first time in 2012 and that time we were happy with their services. For that reason this year in March, 2014 we decided to upgrade o We bought our car first time in 2012 and that time we were happy with their services. For that reason this year in March, 2014 we decided to upgrade our car and we went to them. They gave us a suv and that was not properly checked during the delivery time. They promised us and also signed on paper that they will provide summer tires for free.Since then we tried to contact with Jayson Lucas( our sales representative) about those tires, but he doesn't reply our call!!!!!! Even the receptionist didnt pick up the phone!!!! So, please think second time befor you buy your dream car/ invest money.........THIS IS OUR LAST TIME IN DELAWRI More
Great Experience The service was excellent. My sales rep was extremely knowledgeable and provided excellent information. I was very impress with the dealership and w The service was excellent. My sales rep was extremely knowledgeable and provided excellent information. I was very impress with the dealership and would buy again thru them and with the same sales rep. More
hands down best car sales man Sunny was super nice it was almost like he was born to make sure I buy a mazda. Sometimes I think my mom might actually not be able to comprehend the Sunny was super nice it was almost like he was born to make sure I buy a mazda. Sometimes I think my mom might actually not be able to comprehend the idea of technology but sunny made it nice and easy for her to understand all the new awesome fearures of the suv More
GREAT CUSTOMER SERVICE FROM IMAD My husband and I visited Bank street mazda when it was time to get a bigger car for our growing family. Imad helped us select the right car that was w My husband and I visited Bank street mazda when it was time to get a bigger car for our growing family. Imad helped us select the right car that was within our budget. Imad's customer service was out of this world. He went the extra mile to ensure that we were satisfied with our purchase. Very professional and friendly. Sean also gave us a great deal for the car we bought. I definitely recommend Imad and Bank street mazda for your future car purchases. More
Excellent Experience Zein was so very pleasant, knowledgeable, accommodating , and professional !! I definitely recommend him, and will to all my family and friends! He Zein was so very pleasant, knowledgeable, accommodating , and professional !! I definitely recommend him, and will to all my family and friends! He is an awesome young man. This is my 2nd car from this dealership and the salesperson I had before , Jayson Lucas, is now Sales Manager and referred me on to Zein. They are both a definite asset to Bank Street Mazda! More
Buying our CX 5 We are repeat customers, mainly because of Sean. We were pleased with Imad and think he is a great salesman. We will be back when there is a diesel We are repeat customers, mainly because of Sean. We were pleased with Imad and think he is a great salesman. We will be back when there is a diesel CR X. More
Best dealership I have ever delt with I had a great experience buying from them. Sunny was very strait up and didn't B.S. The dealership was extremely generous when negotiating and I was v I had a great experience buying from them. Sunny was very strait up and didn't B.S. The dealership was extremely generous when negotiating and I was very pleased with the over all price. I didn't feel pressured into anything like most dealers make you feel. I would highly recommend them over the competition, especially over Kanata Mazda as they lack basic customer service skills and I quote they are " too busy anyway" for paying customers. More
Excellent Service I've been using this dealership service for my car for years. As my carwas getting old I went to see what the options were, just starting to look for I've been using this dealership service for my car for years. As my carwas getting old I went to see what the options were, just starting to look for the replacement. My car was in good condition (thanks to Mazda service right there) and I did not go to buy a new one immediately. I got the offer I could not ignore, walked out with the new car and very happy. Kareem is the dealer I talked to. He provided all info I needed, no unnecesary details and neverending stories, very polite, well mannered young man, knowledgable, supportive and cooperative. Unlike many other dealers elswere, no bad attitude whatsoever - that's what impressed me the most. Excellent professionalism. I would reccomand this dealer gladly to everyone. The finance manager Mr. Webb was proffesional, everything was effortless and fast. Very well done. Overall, this dealership is excellent. More
Buying a new car I visited this dealership only once to examine Mazda 3 with the intent to buy this type of new vehicle. Immediately after entering the reception are I visited this dealership only once to examine Mazda 3 with the intent to buy this type of new vehicle. Immediately after entering the reception area I was introduced to Sunny Chadha who was very pleasant. He explained the vehicle features did not exert any pressure to enter into impulse buying. The experience was pleasant and the next day my wife and I signed the agreement to complete the purchase. More







