Bank Street Kia
Ottawa, ON
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356 Reviews of Bank Street Kia
I had a great experience with all of Bank Street Kia's team when I bought a new Kia Optima, specially with Amin. He was extremely nice and profesionnal, and it was a real pleasure doing business wit Kia's team when I bought a new Kia Optima, specially with Amin. He was extremely nice and profesionnal, and it was a real pleasure doing business with him. I never felt pressured to do anything, and that's a major plus. The price and the extras I got were satisfying considering I had a leased car, which they took. They also took care of all the paperwork needed for the SAAQ, as I live in Quebec. I came to this dealership on a friend's recommendation, and I will recommend it as well. More
In 2011 my sister and I visited Bank Street Kia out of curiosity about Kia products. Sayed spent considerable time showing us the Sorento's features and answering our questions, even though he knew we wer curiosity about Kia products. Sayed spent considerable time showing us the Sorento's features and answering our questions, even though he knew we weren't really in the market. I was so impressed by the quality and pricing of the Sorento, and the friendliness and openness of Sayed, that I was back the very next day to buy my first Sorento, at which time I worked with Daniel and Sayed. The following week my sister bought a Sorento. For both sales, we also met with Frank to do the paperwork -- another great member of the team. For two years I drove that Sorento and raved to everyone about it and the great people at Bank Street Kia - in the showroom and the service department. I've owned many different vehicles over the years but the Sorento is the only one I would say I "LOVED" to drive. Fast forward 2 years and two months and here I am with a 2013 Sorento. This time, my husband came with me and he bought one too. Sara, Amin, Asad, and Frank worked with us and we both left with great deals and another great experience at Bank Street Kia. I'll recommend Bank Street Kia anytime. More
Moe was very professional from start to finish! No pressure tactics and no condescending remarks for being a female buyer! What a pleasure to buy a vehicle this way! I love my Kia! pressure tactics and no condescending remarks for being a female buyer! What a pleasure to buy a vehicle this way! I love my Kia! More
Amin was awesome. Made my first time car buying experience go very smoothly. Amin provided me with exempliary service before, during and most importantly AFTER the point of purchase. I would highly experience go very smoothly. Amin provided me with exempliary service before, during and most importantly AFTER the point of purchase. I would highly recomend him for anyone looking to buy a new car More
When I walked into Bank Street Kia, Sarah Hattab greeted me in a very friendly way. She was extremely helpful. She had me test drive a Rondo (which I was interested in) and we were driving for quite a whi me in a very friendly way. She was extremely helpful. She had me test drive a Rondo (which I was interested in) and we were driving for quite a while. I never felt rushed and she answered all my questions directly and professionally. I appreciated that she didn't talk about things that didn't concern me or wasn't interested in. She allowed me to think over her answers and test-drive. I was brought out to the compound to see the vehicle colour I was interested in. She had to brush away a lot of snow because we had had two snow storms and all the cars were buried. She cleaned quite a bit away so that I was able to see the colour. Being able to see the colour, added to my decision. We came to an agreement and I was totally satisfied. More
The service that I recieved from all 3 of these sales associates was impeccable! They made the process of getting me out of my old lease and into a brand new beautiful car so simple and easy. They were v associates was impeccable! They made the process of getting me out of my old lease and into a brand new beautiful car so simple and easy. They were very friendly and seemmed to go that extra step to see that I was happy. Thank you!!! More
Very friendly. Sarah was extremely knowledgeable. Happy, friendly, no pressure dealership. Will definitely recommend to others. They are eager to please, nice atmosphere all-round from everyone. friendly, no pressure dealership. Will definitely recommend to others. They are eager to please, nice atmosphere all-round from everyone. More
I decided to visit Bank Street Kia because of my wife's previous positive purchasing experience at this dealership. I'm glad that I did. I found Amin, Frank, Sarah and Asad most pleasant and helpful. Becau previous positive purchasing experience at this dealership. I'm glad that I did. I found Amin, Frank, Sarah and Asad most pleasant and helpful. Because of their friendliness, knowlege and professionalism I'm now driving a 2013 Kia Sorento EX and loving it. I was told that I am now a member of the "Kia family" and I do feel that I am. I will be more than happy when the time comes to trade my SUV, to come by Bank Street Kia and deal with these people again. More
I would recomend this dealer to everyone I know. Best customer service ever and Sara Hattab was most helpfull and very pleasant person to deal with. We would not go anywhere else...Thanks Sarah customer service ever and Sara Hattab was most helpfull and very pleasant person to deal with. We would not go anywhere else...Thanks Sarah More
I would like to thank Amin (sales rep) and Frank (finance manager) with all their help with the purchase of my 2013 Kia Rio5 SX. Their knowledge of the product they sell really helped me decide this was the manager) with all their help with the purchase of my 2013 Kia Rio5 SX. Their knowledge of the product they sell really helped me decide this was the right place to purchase my new car. Again thanks again A++++. Alain More