Bank Street Kia

Everyone was very friendly and Sarah Hattab was very helpful and full of information about the Rio. Told me to call her anytime I had any questions. So far I don't have any but that could change any helpful and full of information about the Rio. Told me to call her anytime I had any questions. So far I don't have any but that could change any time. I love driving my little Rio and find it easier to park in my parking spot here at my apartment than my Magentis. I love how it handles and have had no problems so far. I will tell anyone I know looking for a new car to go to Bank St Kia for they will get great service and great help from the sales staff. The price of the car was good and my overall experience at Bank St Kia was great! More

All employees on the sales floor were friendly, helpful and not high-pressured. All of our questions were answered immediately. A vehicle meeting our needs was produced for a long test drive. All of the and not high-pressured. All of our questions were answered immediately. A vehicle meeting our needs was produced for a long test drive. All of the features of the vehicle were explained and all of our questions during the test drive were answered. Negotiations of the price were relaxed and courteous. Extended warranty and financing options were offered but no pressure was applied to take them; only reasons for not taking them were requested. Overall, it was a pleasant experience. More

I just bought a KIA RIO 2013 Sedan, Great car and Bank street Kia took good care of me and my needs this is my 5th Dilawry group vehicule. I have to say I was really impressed the way Sarah, Gordon and H street Kia took good care of me and my needs this is my 5th Dilawry group vehicule. I have to say I was really impressed the way Sarah, Gordon and Hassan help me through the entire process making sure my need where met and the decision I made were the right one for me base on great information and discussion. I would recommend to anybody to go see Sarah she is amazing and knows what she's talking about. From the first step when you go in to the time you pick up your vehicule they are there to help you. You can feel the sincerity in helping you, they are not there just to sell you a car. They make sure your totally satisfied when you leave. The service after sale is also amazing. Thank you very much Daniel Carriere More

My experience was outstanding. The minute i enetered the door I was treated with respect. I was walked through my options, I had a payment in plan and they worked through it. The whole experience was very s door I was treated with respect. I was walked through my options, I had a payment in plan and they worked through it. The whole experience was very satisfying. I will be recommending Bank Street Kia to everyone. Amin was very good and professional through the whole experience. A++++++++++++++++++ More

As a first time car buyer, Moe was extremely informative and easily guided us through the entire process. He was friendly and personable and was able to answer all of our questions. Moe was very attentive a and easily guided us through the entire process. He was friendly and personable and was able to answer all of our questions. Moe was very attentive and didn't skimp on any details. When we went to pick up the car, he sat with us and guided us through the entire car and how everything works. Moe was very helpful and knowledgeable and we couldn't imagine a better sales representative. He continues to be there for us for any questions we may have or issues that might arise. THANKS MOE! More

From the moment we entered the dealership, when we were greeted at the door, until we left a few days later with our new car, our total experience was great! Shopping on the internet was a new experience f greeted at the door, until we left a few days later with our new car, our total experience was great! Shopping on the internet was a new experience for us and one we would recommend to anyone. Not only did we save time in not having to wander around a car lot, we were able to focus on only those cars that met our requirements. One internet enquiry resulted in a quick response as well as coupon providing us with a financial incentive. Next, a visit to the dealership for a test drive. Our contact at the dealership, Amin Sajadi, Internet and Trade-In Manager, wanted to ensure that we had a complete driving experience so we were encouraged to drive the car under different road conditions: four lane highway, country back roads, residential areas and urban congestion. And, both of us took a turn at the wheel. The price negotiation process was congenial, brief and, most importantly, respectful of our financial requirements. In summary, we both agree that our experience with Amin and the staff of Bank Street KIA was definitely a cut above the rest. Donna and Al More

My wife and I purchased a 2012 Kia Rio back in July 2012. We dealt with Sarah and she was very pleasant, knowledgeable and not to mention professional. We really liked the car and the deal that we had got. B We dealt with Sarah and she was very pleasant, knowledgeable and not to mention professional. We really liked the car and the deal that we had got. But after driving it for 6 months my wife and I decided that it was to small for our needs and that we wanted to upgrade to the Optima model. Three other guy's I work with drive this model and love them. So I called Sarah and she said to come in and they would take a look at my Rio and that we could talk and probably work something out. So the next week we went in and Sarah was gone away on holiday. So Sayid looked after us and I was impressed with him. He was also very approachable,pleasant, professional and up front and he did his best to make us feel at ease. My wife and I fell in the love with the show room model. Fully loaded and one heck of a beautiful car. So he did his best to see to it that we own it. We sat down and crunched the numbers and low and behold they worked out for us and we sealed the deal. We picked the car up the following Friday and Sarah was back from her holiday and she took care of the details from there and again she was great. We love our car and the experience at this Kia dealership was great. They work as a team and do a good job and I would also like to add that the finance guys were great also and they took care of everything with ease. Thank you very much for a great experience and we look forward to dealing with you guy's again in the future. More

Amin and the other staff were friendly and accommodating to myself and my young daughter. After speaking on the phone and making an appointment, Amin had the car I was interested in ready for a test drive w to myself and my young daughter. After speaking on the phone and making an appointment, Amin had the car I was interested in ready for a test drive when I came in. We were offered refreshments and he was considerate of my needs without pressuring me. Ralph Haddad in Finance also provided excellent service, taking the time to explain things to me. I received prompt responses whenever I contacted them with inquiries. It was a great buying experience and I would highly recommend this dealership. More

With Mohammed Hezam was a great experience and Outstanding customer Service A++++++++++++..I love how passionate he was and took care of things for my used car purchase...Would Recommend Mohammed Outstanding customer Service A++++++++++++..I love how passionate he was and took care of things for my used car purchase...Would Recommend Mohammed Hezam to anyone who would visit Dilawri Bank St. KIA...in Ottawa Overall staff and dealership it self was Outstanding and Great Shopping Experience and Great Atmosphere!! More

Amin was respectful, courteous with a direct honest approach. We were able to negotiate our terms in a respectful, calm environment. Was able to meet our needs and expectations perfectly. Thank you approach. We were able to negotiate our terms in a respectful, calm environment. Was able to meet our needs and expectations perfectly. Thank you to all the team. More