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Bank Street Kia
Ottawa, ON
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356 Reviews of Bank Street Kia
Sales staff unfriendly. Irresponsible with paperwork. Slow to deal with customer concerns. Shifty sales techniques. Ignore customer complaints. The only staff that are of any merit or usefulness are serv Slow to deal with customer concerns. Shifty sales techniques. Ignore customer complaints. The only staff that are of any merit or usefulness are service department staff. Service staff are top notch. Sales staff are, at best, lazy, incompetent and rude. More
My experience at Kia was very positive. Mo was friendly, down to earth, and didn't make us feel pressured to buy. He answered all of our questions and was very knowledgeable. The guy who handled our financi down to earth, and didn't make us feel pressured to buy. He answered all of our questions and was very knowledgeable. The guy who handled our financing went through everything with us to ensure that we were satisfied. He was also very sweet with our five year old daughter, who happened to be with us. I am also pleased with the service I receive when I bring my car in for oil changes. I love my new car, the way it looks and runs. I would be more than happy to recommend Kia to others looking to buy a new car. Wendy Jarvo More
Our experience at Bank Street Kia was beyond compare. They gave me above competition for my previous car and had excellent pricing on my new family vehicle, the 2014 Rondo. Both Charbel and Frank were fr They gave me above competition for my previous car and had excellent pricing on my new family vehicle, the 2014 Rondo. Both Charbel and Frank were friendly, kind and personable. They made us feel comfortable and made everything easy. It was the best service I've had buying a car. We have already recommended Bank Street Kia to friends and when my husband buys his next car in the upcoming year, Bank Street Kia is the first place we're shopping. More
This dealer can and should be trusted, I have had some issues and you better believe me when I say they do really care about their bread and butter, I have the utmost confidence,in this team, they have pu issues and you better believe me when I say they do really care about their bread and butter, I have the utmost confidence,in this team, they have put out all! My fires so far and I have no problem buying a third Kia Soul Great work keep it up TEAM More
Excellent service and very patient with us. We purchased two Kia souls and are very happy with the purchase. Our salesman was for accommodating as well. Explained everything about the car to us. Very satisf two Kia souls and are very happy with the purchase. Our salesman was for accommodating as well. Explained everything about the car to us. Very satisfied with the whole experience. More
My husband and I recently purchased a Kia Optima EX Turbo from Bank Street Kia, our previous car broke down a day after our wedding and we were missing our honeymoon! Mo Younis was wonderful, he listened to from Bank Street Kia, our previous car broke down a day after our wedding and we were missing our honeymoon! Mo Younis was wonderful, he listened to our needs and limitations and got us in the perfect car for the right price, he and Frank also fast tracked the process to get us on the road again and off on our honeymoon! Thank you Mo and Frank! More
My experiences thus far with Bank St Kia have always been very positive. The overall customer service experience is one of the better experiences that i have encountered regardless of the nature of the busi very positive. The overall customer service experience is one of the better experiences that i have encountered regardless of the nature of the business. I have made several recommendations to people resulting in sales on a few occasions because of the quality of the service and care that is provided by the team at Bank St Kia. Hopefully under new management this trend continues. I will continue to support this dealership because it is worth it. More
Jimmy Clathworthy (?) was a very pleasant young man, polite, solicitous, smiling, got me a coffee etc.Mt. Daoud was also a pleasant person. I am overly satisfied with my purchase os a Soul KIA (2011). polite, solicitous, smiling, got me a coffee etc.Mt. Daoud was also a pleasant person. I am overly satisfied with my purchase os a Soul KIA (2011). The service department is prompt and efficient. thank You L. Berube More
I entered the dealership to get information on 2 car models. Sarah was very helpful in answering all my questions and pointing out other attributes as well. I picked out a model, called my family to co models. Sarah was very helpful in answering all my questions and pointing out other attributes as well. I picked out a model, called my family to come test drive. After the test drive we closed the deal and I am now a happy owner of a Kia Rio. I love the fact this winter that I have the car starter. A nice option so far with the cold weather we have had. More