Bank Street Kia

I entered the dealership to get information on 2 car models. Sarah was very helpful in answering all my questions and pointing out other attributes as well. I picked out a model, called my family to co models. Sarah was very helpful in answering all my questions and pointing out other attributes as well. I picked out a model, called my family to come test drive. After the test drive we closed the deal and I am now a happy owner of a Kia Rio. I love the fact this winter that I have the car starter. A nice option so far with the cold weather we have had. More

This dealer can and should be trusted, I have had some issues and you better believe me when I say they do really care about their bread and butter, I have the utmost confidence,in this team, they have pu issues and you better believe me when I say they do really care about their bread and butter, I have the utmost confidence,in this team, they have put out all! My fires so far and I have no problem buying a third Kia Soul Great work keep it up TEAM More

Bought my 2012 Rio at Bank Street Kia, and have also been getting it serviced there. So far, have been getting awesome service every time I'm in, usually performed in a very reasonable timeframe. They alwa getting it serviced there. So far, have been getting awesome service every time I'm in, usually performed in a very reasonable timeframe. They always explain what's wrong (if they find anything) before doing any work, along with options on how to proceed, which is always appreciated. Twice it took much longer than usual, but they made it up to me via a discount on my next servicing, so no problem there. Phil is especially pleasant to deal with in the service department. I even bring my '96 Corolla in for servicing - they don't just fix Kias here! Oil change package is an especially-good deal! I usually have to wait there in the waiting room each time, but they've taken care of that too - they have a pleasant waiting room with complementary coffee and a TV to watch.. makes the time fly by. I'll be going here for the foreseeable future. More

Jimmy Clathworthy (?) was a very pleasant young man, polite, solicitous, smiling, got me a coffee etc.Mt. Daoud was also a pleasant person. I am overly satisfied with my purchase os a Soul KIA (2011). polite, solicitous, smiling, got me a coffee etc.Mt. Daoud was also a pleasant person. I am overly satisfied with my purchase os a Soul KIA (2011). The service department is prompt and efficient. thank You L. Berube More

Great staff I was very pleased with the purchase of my rio that I came back a week later and traded in my other car for a Sorento. rio that I came back a week later and traded in my other car for a Sorento. More

My experience at Kia was very positive. Mo was friendly, down to earth, and didn't make us feel pressured to buy. He answered all of our questions and was very knowledgeable. The guy who handled our financi down to earth, and didn't make us feel pressured to buy. He answered all of our questions and was very knowledgeable. The guy who handled our financing went through everything with us to ensure that we were satisfied. He was also very sweet with our five year old daughter, who happened to be with us. I am also pleased with the service I receive when I bring my car in for oil changes. I love my new car, the way it looks and runs. I would be more than happy to recommend Kia to others looking to buy a new car. Wendy Jarvo More

Bank Street made sure that I got the exact Kia Soul that I wanted, right colour, everything! They were friendly, courteous and professional. I would definitely buy another Kia there! I wanted, right colour, everything! They were friendly, courteous and professional. I would definitely buy another Kia there! More

I always have had excellent service from phil in service. He always made sure all my needs are met. His friendliness and amazing personality and way to make sure you are satisfied is impeccable. He always made sure all my needs are met. His friendliness and amazing personality and way to make sure you are satisfied is impeccable. More

The staff was very friendly and the service is quick and efficient. I am very pleased with the vehicle I have chosen and don't regret it. efficient. I am very pleased with the vehicle I have chosen and don't regret it. More

We started as customers at Bank Street Kia in 1999 with the purchase of a Sportage. Following that purchase we have upgraded several times, with purchases of 2 Sedonas and most recently a Rio. When we fi the purchase of a Sportage. Following that purchase we have upgraded several times, with purchases of 2 Sedonas and most recently a Rio. When we first went to this dealership they showed a genuine interest for the customer and strived to meet or exceed expectations. Quality of the Kias in the early years left a lot to be desired, but the friendly and professional service more than made up for it. In recent years there was a complete change of staff at the dealership, and while the quality of the vehicles has greatly improved, the customer service, especially in sales, is now terrible. I could go through all the issues we have had, but “dishonesty” would adequately sum it up. We decided last year to give this dealership one last chance, and traded in our Sedona for a Rio, and after what the salesperson had assured us would be a "painless process with a great price", turned out to be a long drawn out battle to get a fair price for our trade in, and a mediocre deal on a new Kia, we will never buy a car from this dealership again. More