Bank Street Hyundai

excellent We were put at ease right away and took time to answer any questions. The staff didn't not make me feel like a dumb blonde. They spoke to me as well We were put at ease right away and took time to answer any questions. The staff didn't not make me feel like a dumb blonde. They spoke to me as well as my husband. More

excellent experience the overall experience was outstanding despite the 4 week wait to take possession of my car due to shipping issues. This caused a little confusion ar the overall experience was outstanding despite the 4 week wait to take possession of my car due to shipping issues. This caused a little confusion around what day the car would be ready for pickup. Paul was outstanding in presenting the cars we test drove. He was knowledgeable and energetic in getting questions answered. Ashur was thorough in presenting the financing and service options available, and a pleasure to work with. We found everyone at backstreet Hyundai approachable and helpful. My only complaint is the limited parking available. More

Good People & Good Deal Top notch dealer and service. I was referred to Robby by a friend. Very polite, professional and knowledgeable. He worked on my budget and did not us Top notch dealer and service. I was referred to Robby by a friend. Very polite, professional and knowledgeable. He worked on my budget and did not use high pressure sales tactics. I was very comfortable with paying and trusted Christopher the finance manager from the beginning. I highly recommend Robby and Christopher. More

Great experience, friendly, knowledgable staff This is my third car purchased by my wife and I from this dealer in the last 10 years and the experience just keeps getting better. Sam and Chris were This is my third car purchased by my wife and I from this dealer in the last 10 years and the experience just keeps getting better. Sam and Chris were exceptional, helpful, friendly and informative without the aggressive pressure you feel at most other dealerships. All and all, a highly satisfying experience! More

Purchase of a new 2015 Hyundai Sonata GLS We were very pleased with the service and attention Paul gave us during the whole purchasing process. He was extremely attentive, very informative an We were very pleased with the service and attention Paul gave us during the whole purchasing process. He was extremely attentive, very informative and very genuine in his efforts to make our decision making go as smooth and as pleasant as possible. Thank you Paul. More

Excellent Car Buying Experience with Paul Deek As a first time car buyer, I could only base my expectations on generalized stereotypes you hear from family, friends, and user reviews. Some of these As a first time car buyer, I could only base my expectations on generalized stereotypes you hear from family, friends, and user reviews. Some of these basic stereotypes included; aggressive sales tactics, rude salesmen, increased pressure to secure a deal, dishonesty, etc. Prior to visiting Hyundai Bank Street, I stopped by a few other dealerships along the way and felt an immediate disconnect between me and my dealer. I felt like I was just another "quick" potential sale as they quickly tried to get me to test drive their vehicle (which I did) then brought me right to the negotiation table. The atmosphere was rushed and therefore, I could not process general questions that I should be asking about the vehicle. My experience with Paul Deek was completely the opposite. Within minutes of entering Hyundai on Bank, Paul kindly greeted himself and asked whether I needed assistance or not. In my case, I did. I told him which models I was interested in and to my surprise, he was the ONLY dealer of the 4 I saw earlier that day, who gave me a thorough introduction to the cars I wanted. In other words, he was the only dealer who thought my time was valuable enough to pop the hood, show/explain the parts/engine, and give me a detailed description of the complete inside/outside of the vehicle prior to the test drive process. Now, most of use agree that there are plenty of great cars on the market today. In an ultra competitive car buying market, client service could be the determining factor of many future car buyers. In my case, it was no different. My test drive with Paul was great. He's extremely composed, kind, and personal. I felt as if I was taking a test drive with a long time friend who just happened to know a lot about Hyundais. Additionally, Paul doesn't shy away from letting you know the "not so goods" about a vehicle (no car is perfect after all), which further increases a level of trust between the dealer and I. Finally, if Paul wasn't able to answer one of my many questions, he would ensure that it's answered upon return to the dealership. Overall, an excellent experience regarding the test drive. The negotiation process with Paul was as seamless as I could have asked for. I 100% feel that Paul had my best interest and ensured that I got the best deal possible. Absolutely zero pressure to secure a deal and was more than willing to work within my financial means to ensure I left the dealership satisfied. The vehicle pick-up process was excellent. Once again, I met with Paul who gave me another exterior/interior tour of my purchased vehicle. He explained how a bunch of the features worked and even connected my telephone to the bluetooth in the vehicle. Absolutely no hidden surprises whatsoever. I am not a proud owner of a Tucson and couldn't be happier with how the entire process worked. Thanks again Paul More

Great Experience This is the second purchase I have made at this dealership and I had the good fortune of having Paul Deek as my sales person. Paul prides himself in g This is the second purchase I have made at this dealership and I had the good fortune of having Paul Deek as my sales person. Paul prides himself in giving his customers the best experience possible. He is open, honest and he empowers his customer to get the deal that suits their needs. Paul exemplifies what a good sales person should be doing to develop relationships with customers. On the financial end of things, Joe Younes was thorough and efficient, answering all my questions no matter how many times I asked the same thing! I love my new Hyundai and wouldn't hesitate to recommend this dealership to anyone. Shelley Robinson More

Great service We dealt with Paul Deek. Myself and my wife found him to be sincere and very interested in providing exemplary service. He was very patient and worked We dealt with Paul Deek. Myself and my wife found him to be sincere and very interested in providing exemplary service. He was very patient and worked very hard to ensure we got a great deal. He went over every aspect of the vehicle. I would highly recommend him to my family and friends. Excellent service, great job and thanks again or going the extra mile. Every employee we encountered was friendly and very professional I would recommend this dealership. More

Repeat Customer I've been dealing with this dealership since 2006 when I bought my first Hyundai product. The team is welcoming, knowledgeable and helpful. I recomm I've been dealing with this dealership since 2006 when I bought my first Hyundai product. The team is welcoming, knowledgeable and helpful. I recommend this dealership to anyone in the market for a new or used quality car. More

Great Service Sam was extremely knowledgeable and was able to get us exactly what we wanted and needed. Joe was informative, efficient and was able to help to keep Sam was extremely knowledgeable and was able to get us exactly what we wanted and needed. Joe was informative, efficient and was able to help to keep us within our budget. Overall our experience was fantastic. More