Bank Street Hyundai
Ottawa, ON
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1,566 Reviews of Bank Street Hyundai
Fantastic car buying experience! My husband and I were in the market for a new car and we decided to check out this dealership. We had always said we were going to buy a specific bran My husband and I were in the market for a new car and we decided to check out this dealership. We had always said we were going to buy a specific brand (not Hyundai), which we had always driven, but thought we would see what Hyundai had to offer. From the time we walked in, we felt very comfortable and relaxed. We spent 2 hours with Naser who took the time to explain our options and go over all of our financing details all the while entertaining our two children throughout the process, not an easy task! He encouraged us to do our research and we didn't feel any pressure to purchase. We went back and purchased our vehicle last night and the process was surprisingly seamless. Naser was great at negotiating the best deal for us and we are very happy with the end result. He has a great personality and makes you feel at ease. Ernesto, in Finance, was so helpful and walked us through the financing process. He was honest, and offered suggestions along the way to maximize the lifetime of our vehicle! We would HIGHLY recommend this dealership to anyone in the market for a new vehicle! Thank you so much. More
Excellent Dealership Up to now, I have bought three cars in a row from this dealership and always have been fully satisfied. Amir and Shahir make the buying process prof Up to now, I have bought three cars in a row from this dealership and always have been fully satisfied. Amir and Shahir make the buying process professional, pleasant, courteous and very fair to me, in my experience. Ashir works in the finance department and he is the same kind of quality of employee as the others. Furthermore, the service department has very good staff and provides excellent service as well. I have no complaints at all with Bank Street Hyundai, and I am a very happy customer with this dealership, which is why I rate them excellent. More
Awesome! Luke is professional, honest, and a great guy to deal. I hope that bank street Hyundai recognizes his hard work and dedication to customer service. Th Luke is professional, honest, and a great guy to deal. I hope that bank street Hyundai recognizes his hard work and dedication to customer service. Thanks Luke for all your help. I will be a returning customer! More
Above and Beyond - The people make a difference There is a reason you'll find this dealership at the top of the Hyundai recommendations - and I'm extremely happy to have experienced it first hand. There is a reason you'll find this dealership at the top of the Hyundai recommendations - and I'm extremely happy to have experienced it first hand. Justin offered an excellent sales experience, with no sales pressure, and he was responsive to all types of questions. Joe provided all the right info to help complete the financial side, and went well beyond expectations in ensuring we were satisfied with our purchase. All of the staff - from reception, to Amir, to Juan made us feel welcome and comfortable - all without the pressure of a typical vehicle purchase. I'd recommend this place to anyone interested in a Hyundai - in fact I already have! More
Courteous and no sales pressure I recently traded in my 2012 Hyundai Accent for a 2016 Hyundai Accent Hatchback. I was looking for specific items within the new vehicle. My request I recently traded in my 2012 Hyundai Accent for a 2016 Hyundai Accent Hatchback. I was looking for specific items within the new vehicle. My request was handled in a courteous non-pressure environment by a very knowledgeable and friendly sales person Rabieh Nassrallah. Upon 'closing the deal' I met with a member of the Finance Team Ernesto Lorello who answered all of my questions in a friendly and very knowledgeable manner. I have been driving Hyundai products for several years and have always enjoyed the vehicles but I must reiterate that this particular sales experience has been the best by far. Both Rabieh and Ernesto are to be congratulated on their knowledge and customer interaction. Thank you. More
Poorly Advised Luke is a dishonest advisor who lacks knowledge in the car industry and has poor customer relations. DO NOT GO TO LUKE FOR ADVISE UNLESS YOU WANT TO P Luke is a dishonest advisor who lacks knowledge in the car industry and has poor customer relations. DO NOT GO TO LUKE FOR ADVISE UNLESS YOU WANT TO PAY! Scammed my wife into a complete brake job which wasn't necessary. More
Great experience! The Bank Street Hyundai team went above and beyond to assist me with my vehicle purchase. After a notable bad experience at another dealership, it wa The Bank Street Hyundai team went above and beyond to assist me with my vehicle purchase. After a notable bad experience at another dealership, it was a breath of fresh air to speak with such an experienced, knowledgeable, honest and trustworthy team. I actually enjoyed(?) the process of buying my car and I am very happy with my new purchase! I highly recommend Bank Street Hyundai for any and all car purchases. More
Best car buying experience ever Great customer service, had the best car buying experience. Went out of their way to make me happy. Fast delivery with absolutely no problems whatsoe Great customer service, had the best car buying experience. Went out of their way to make me happy. Fast delivery with absolutely no problems whatsoever! More
Great Service! Friendly Advice At Bank street Hyundai, Rabieh provided Great customer service and friendly advice. He really helped make my car purchase a seamless process. Come vis At Bank street Hyundai, Rabieh provided Great customer service and friendly advice. He really helped make my car purchase a seamless process. Come visit Rabieh and his team today! More
Stressless purchase Just purchased a 2016 Santa Fe (Been with Toyota vehicles for 20 yrs). Had successful negotiation with Ibrahim whose attention and professionalism was Just purchased a 2016 Santa Fe (Been with Toyota vehicles for 20 yrs). Had successful negotiation with Ibrahim whose attention and professionalism was appreciated. This was followed by financial details with Ernesto without pressure to get extras I didn't want. Again much appreciated. Delivery was performed by Samer and done expediently and was informative. Through it all the experience was good and if the car lives up to its promises I will return. More