Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bank Street Hyundai
Ottawa, ON
1,567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,567 Reviews of Bank Street Hyundai
February 29, 2016
Excellent This is the third new vehicle I have purchased here since 2010. Repeat customer says a lot! The whole sales team is friendly, approachable and ready This is the third new vehicle I have purchased here since 2010. Repeat customer says a lot! The whole sales team is friendly, approachable and ready to answer any questions. Always a great experience! More
by TJ
Employees Worked With
Amir Esmailian, Justin, Young-in Yoo, Shahir Moradi, Ernesto Lorello, Ali Kmaiha
February 29, 2016
A dealership willing to deal This is my 2nd car from BSH. Louis and Joe were very forthright with the details on what the final cost would be, and the negotiation went back a coup This is my 2nd car from BSH. Louis and Joe were very forthright with the details on what the final cost would be, and the negotiation went back a couple of times before we came to a deal I was satisfied with. Both are very friendly and were able to meet my expectations. Due to a miscommunication, when I went to pick up my car there lacked a service tech available to switch my winter tires from the old car to the new one. Louis and Luke both worked hard to try and find a solution, (as driving in Ottawa in February without them is foolhardy.) They took ownership of the problem, however, and within 24 hours everything was fine. I appreciated their efforts and am definitely a satisfied customer. More
by MikeR
Employees Worked With
Louis Bouery, Joe Younes, Luke Alger
February 27, 2016
Second car from them in 6 years After bought a sonata 6 years ago from them, I need to replace my old Corolla. I don't know enough to comment on cars, but this dealer is great. The m After bought a sonata 6 years ago from them, I need to replace my old Corolla. I don't know enough to comment on cars, but this dealer is great. The manager is still Amir, the sales person is Ali this time. I like to have a simple straight deal, they give me a simple straight deal. Within an hour, I bought my second car from them. To me, buying a car from this dealer, like buying things from Costco, you know your money is well spent. I will come back for another car in future as long as Hynudai keeps producing good cars. More
by Sean
Employees Worked With
Amir Esmailian, Ali Kmaiha
February 24, 2016
No Pressure Experience This was a very easy purchase for us. Our saleman, Naser, was extremely helpful and friendly. We didn't feel like we were pounced on the minute we w This was a very easy purchase for us. Our saleman, Naser, was extremely helpful and friendly. We didn't feel like we were pounced on the minute we walked in the door. His knowledge of the cars was excellent and he had no difficulty answering our questions. Never once did we feel pressured to make a purchase or to take packages or extras that we didn't want. More
by Satisfied Customer
Employees Worked With
Ashur Younan, Ernesto Lorello, Naser Sharif
February 23, 2016
Great experience The one who dealt with us in sales was very helpful and I never once felt uncomfortable or pushed. The transparency was nice and he was accommodating. The one who dealt with us in sales was very helpful and I never once felt uncomfortable or pushed. The transparency was nice and he was accommodating. The finance part was so so. I did feel pressured to get a warranty and he even tried to pit me and my fiance against each other at one point but that was to be expected since we knew he was on commission, But once that was settled, we shook hands and everything was fine. All in all, great experience and I would certainly suggest this dealership. More
by Nova
Employees Worked With
Rabieh Nassrallah
February 13, 2016
Great Customer Service: Very professional, experienced & friendly people at Bank St. Hyundai. Just bought my first Hyundai about 1 week ago. I dealt with Raul, Glen and Ashur Very professional, experienced & friendly people at Bank St. Hyundai. Just bought my first Hyundai about 1 week ago. I dealt with Raul, Glen and Ashur. I am very pleased with my new car. I did not feel pressured and I think the "No Time Plan" PLATINUM warranty is a great worry-free protection you can get at a reasonable price. (It even includes the oil changes). Wow. Awesome. More
by cargirl,carole
Employees Worked With
Ashur Younan, Glen Sim, RAUL GORDILLO
February 12, 2016
Bought a Tuscon in October 2015. My car was a write off and I needed a replacement quickly because the family was taking a trip in less than a week. I looked at several small SUVs. I My car was a write off and I needed a replacement quickly because the family was taking a trip in less than a week. I looked at several small SUVs. I dealt with Louis Boueri at the Bank street Hyundai. I never felt pressured and he didn't criticize the competing SUVs. Although there was a waiting list, for the 2016 model (I wasn't interested in the 2015), he went out of his way to find a suitable car that they could make available. Although I disliked having find a car so quickly, I can say that I my experience was most excellent and I have zero regrets! Love the car. More
by LL
Employees Worked With
Louis Bouery
February 10, 2016
Excellent Deals and Services It has been a great experience with Bank Street Hyundai, I bought my Brand New Sanata and over all I found everybody professional, experienced and fri It has been a great experience with Bank Street Hyundai, I bought my Brand New Sanata and over all I found everybody professional, experienced and friendly. More
by Muhammad Shabbir
Employees Worked With
Shahir Moradi, Ernesto Lorello, Moe Ali, Ali Kmaiha
February 05, 2016
DacHo - First experience of buying a new car in Ottawa Dealing with the guys at "Dilawri Bank Street Hyundai" was an awesome experience! Thanh was helpful and made the process of getting through the paperw Dealing with the guys at "Dilawri Bank Street Hyundai" was an awesome experience! Thanh was helpful and made the process of getting through the paperwork fast. All the better to get me in my new car faster! I'd definitely recommend anyone looking for a new car to see the guys at "Dilawri Bank Street Hyundai" and let them get you in a car you'll love!! P.S.: The only is missing that the dealer does not provide a small wallet which hold the document of license plate More
by DacHo
Employees Worked With
Ashur Younan, Joe Younes, Shane Lariviere
February 04, 2016
Honest, fair and friendly place to buy a car From the moment I emailed the dealership till I picked up my New Santa Fe Limited, everything was pleasant and friendly. Everyone from my salesman to From the moment I emailed the dealership till I picked up my New Santa Fe Limited, everything was pleasant and friendly. Everyone from my salesman to the general manager to the finance guy were nothing, but informative, friendly and down right honest. I had already dealt with the other two dealerships in town and they were nowhere near this dealership. They bent over backwards to get me what I wanted in a vehicle for the best price. My sales guy Moe was the best he text me pictures and answered all my questions and gave me the space to think about what I wanted and help guide me to the right model to suite me.. I know I can text him anytime if I have questions or need help. My finance guy Ernesto was patient pleasant and accommodating to my needs, Amir he down right funny and very personable...no nonsense kinda guy who really cares if your happy. I would recommend this dealer ship again and again. More
by Christina
Employees Worked With
Amir Esmailian, Ernesto Lorello, Moe Ali
