Bank Street Hyundai

Amazing customer service. Very knowledgeable. Everyone was very enthusiastic and approachable which made for a pleasant atmosphere. Great initiative was taken customer service. Very knowledgeable. Everyone was very enthusiastic and approachable which made for a pleasant atmosphere. Great initiative was taken to ensure I felt satisfied with my purchase. My family and I are very pleased. I thank Dilawri Hyundai for our new safe and reliable car. I couldn't have asked for anything better. More

Excellent Sales and Service Very professional and proficient sales and service. They took the initiative to get me a better deal on a new vehicle. I was very pleased with the att Very professional and proficient sales and service. They took the initiative to get me a better deal on a new vehicle. I was very pleased with the attentiveness and willingness to make things work and to pay attention to my needs and what \I was looking for. Thanks guys! More

Dishonest and unreliable service front desk We had very unsupportable experience with Service department at Banks Street Hyundai. We would left car for service (under warranty) and service will We had very unsupportable experience with Service department at Banks Street Hyundai. We would left car for service (under warranty) and service will not give us information regarding car status and what need to be done! We were promised substitute car, but next day car was denied. Our phone calls where not answered, we where constantly prompted to voice mail! Very rude front desk staff. The worst part is that Service Manager is unreachable or willing to resolve or even answer phone calls. We had to drive with taxi to the service to get in touch with someone. Absolutely disaster! More

Buying a 2016 Tucson After seeing and hearing about the great deals on the new Tucson, I decided to check out the deals at our local Hyndai dealer. Having had good servic After seeing and hearing about the great deals on the new Tucson, I decided to check out the deals at our local Hyndai dealer. Having had good service from them in the past, I was comfortable coming in to talk. The features of the base model so impressed me, I hoped to upgrade and get one. Dilawri did a great job of getting a monthly payment that I could afford. A few weeks later, I picked up my new 2016 Tucson and am very happy with it. The sales and finance staff at Dilawri were great. More

Overall Satisfying Experience I spent a fair amount of time checking many models of vehicles and many dealerships over the past 6 months. Once I had narrowed my vehicle choice to a I spent a fair amount of time checking many models of vehicles and many dealerships over the past 6 months. Once I had narrowed my vehicle choice to a Santa Fe I spent more time assessing the dealerships that were within a reasonable distance to my home. I enjoyed that I was greeted immediately but not followed throughout my time at the dealership able to roam and ask questions only when I wanted to. There was little to no pressure sales tactics and there were several times that I stopped the discussions and said that I needed to think it over and that was met without pressure to get the deal done right then and there. In fact it took 3-4 visits and a few phones calls before a deal was made. Mark and Justin did whatever they could to get me what I wanted with the trim level and accessories that meant most to me and at an agreeable price. I do believe that they worked for me to get me into the vehicle I wanted at I price I was happy with. Chris, in finance, also did a good job going over the standard options for extended warranty and rust packages available. Once again I did not feel pressure to purchase either and I felt that Chris was okay with whatever I decided. This was one of the better post vehicle purchase finance discussion that I have had. Normally I would feel like finance people were the vampires trying to suck the last dollar out of me but not in this case. Now to see how the service department will rate.... More

First Time Car Buyer - Dilawri Does It Best! I knew that I wanted to buy an Hyundai Elantra, but I didn't know where to start. My friend recommended me to Dilawri because that's what she bought h I knew that I wanted to buy an Hyundai Elantra, but I didn't know where to start. My friend recommended me to Dilawri because that's what she bought her car. I went in and I was warmly greeted immediately by the staff. I had the pleasure of dealing with Shahir Moradi who was very relationship-client focused, and not pushy like other salesman I had spoken with elsewhere. I also had the pleasure of dealing with Chris Haddad who took the time to explain the financial aspects involved with buying a car. From start to finish, I dealt with very nice employees. Ultimately, it came down to who I wanted to give my business too, as I could have easily got the same car for the same price elsewhere. I returned to buy the car from Dilawri even though it was further from my home because of the exceptional experience I had from the moment I walked into their doors. I would highly recommend Dilawri to any first time car buyer, the experience was stress-free and enjoyable! More

Long time customers, always treated right! This is our 5th car from the dealership and our experiences have all been very positive. We have been dealing with Amir from day one and to this day This is our 5th car from the dealership and our experiences have all been very positive. We have been dealing with Amir from day one and to this day he makes sure to take care of us personally. He has done a great job developing a customer focused staff that makes for an inviting atmosphere and pleasant buying experience. More

Good new car sales Thomas was an excellent salesman both before and after the sale. The dealership had a good selection of new cars in each model available on the lot. Thomas was an excellent salesman both before and after the sale. The dealership had a good selection of new cars in each model available on the lot. More

Awesome ! I was surprised at the level of service. Sales rep was upbeat, treated me with respect and took me as a serious buyer. He answered all my questions, I was surprised at the level of service. Sales rep was upbeat, treated me with respect and took me as a serious buyer. He answered all my questions, offered me coffee and made sure I felt comfortable and welcome. More

Amazing service - the staff make you feel very welcome I went to Bank Street Hyundai with no expectations and was blown away by the service and knowledge of the team. Amir, Sam and Ernesto make you feel v I went to Bank Street Hyundai with no expectations and was blown away by the service and knowledge of the team. Amir, Sam and Ernesto make you feel valued, they listen to your questions and are extremely knowledgeable of the Hyundai product. Love my Santé Fe - thanks guys - Todd! More