Bank Street Hyundai
Ottawa, ON
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1,574 Reviews of Bank Street Hyundai
Won't back up their sale I purchased a 2013 Santa Fe limited brand new. It came with a broken seat. After 3 years and having it fixed 4 times its still broken. And since then I purchased a 2013 Santa Fe limited brand new. It came with a broken seat. After 3 years and having it fixed 4 times its still broken. And since then I have had the camera, radio, turbo, windshield and the camera again replaced. When they replaced the camera they scratched my vehicle. When they repainted it it wasent done properly so they had to do it again. Now my seat is still broken. All they tell me is they can keep trying to fix it. I have had enough. So I tell them to buy it back from me for what I owe. They basically told me to that they weren't going to and didn't have to. Then they tried to get me to trade it in on a new one with 7 more years of payments. After realizing I wasent going to he told me there is nothing he wants to do. I have bought 3 brand new vehicles from this dealership in the last 7 years and this is the customer service I get. They are nice when you buy a vehicle but after that you are nothing. More
fantastic and easy service I went in to buy an auto and I had a specific model in mind. From the salesperson to the financing i received fantastic service. If you want and expec I went in to buy an auto and I had a specific model in mind. From the salesperson to the financing i received fantastic service. If you want and expect great customer service this is the place to go. The auto I purchase, Hyundai Accent is a good little car especially for driving in the city. At pick up time everything was ready as promised. I plan on purchasing my next auto here and probably a Tucson or Santa Fey. I can recommend them highly. More
Great service, no pressure We visited in July but weren't quite ready to make a purchase. Naser was patient and didn't pressure us or treat us differently when we said no that We visited in July but weren't quite ready to make a purchase. Naser was patient and didn't pressure us or treat us differently when we said no that day. He kept in touch casually over the coming months but in a way that made us feel like valued customers and not in a way that made us feel pressured. It's why we ultimately returned to purchase from him in October. He was prepared for our visit that day and made it quick and easy! Ernesto in finance took care of the details of sale quickly and efficiently and was also friendly and personable. More
Repeat customer Great deal, no pressure sales service and very flexible. Third time buying here since 2008 and I strongly recommend this dealership to family and fri Great deal, no pressure sales service and very flexible. Third time buying here since 2008 and I strongly recommend this dealership to family and friends. More
Nobody deals like Shahir!!!! Went to a couple dealerships around Ottawa but the staff here was very welcoming and helpful. Shahir was an excellent resource in determining the rig Went to a couple dealerships around Ottawa but the staff here was very welcoming and helpful. Shahir was an excellent resource in determining the right car in our budget, and even helping us meet out budget (NOBODY DEALS LIKE SHAHIR!) Shahir was very friendly, I enjoyed speaking with him and I look forward to dealing with him the future if needed. He was always happy to meet us with a great smile on his face. Many thanks to Christoph as well for getting the car and financing done very quickly to meet our time restraints. HAPPY HYUNDAI!!! -Jumanah More
Great Service I recently purchased a car at Dilawri Bankstreet Hyundai and dealt with Justin and Ernesto. They were both pleasant and happy to help me with my needs I recently purchased a car at Dilawri Bankstreet Hyundai and dealt with Justin and Ernesto. They were both pleasant and happy to help me with my needs and questions regarding the vehicle I bought. Strongly recommend them both for their excellent service. More
Outstanding service At Bank Street Hyundai, I was greeted by Shahir who asked me how he could help me. He helped me to fine a car that fit my needs and made sure it was At Bank Street Hyundai, I was greeted by Shahir who asked me how he could help me. He helped me to fine a car that fit my needs and made sure it was an informed decision by providing with information on the vehicles. I had brought my four year old with me and Shahir was very patient and understanding with her. He even went as far as to give her a toy to occupy herself. Once I had decided on a car and the features I wanted, I was introduced to Ashur to do financing part of my purchase. Ashur was also patient with my daughter and included her in the process. Ashur took my information and proceeded to get me favourable financing. As he would tell it, he had to ensure that I got the financing on my own if it was possible and a good interest rate. Ashur informed me of the good news the following day. There is a reason why Ashur has the many plaques on the wall, and it is because he determined to get the best for his customers. I am thankful for my new car and for Ashur and Shahir. This environment was friendly and professional. More
Great Service I recently bought a used car. The service was great. The staff was really helpful and pleasant. A great thank you to Raul ,Glenn and Joe. Cindy I recently bought a used car. The service was great. The staff was really helpful and pleasant. A great thank you to Raul ,Glenn and Joe. Cindy More
Great service! Our experience was awesome and we'll certainly recommend this dealership to other people. Rabieh was friendly and great to deal with. We appreciated h Our experience was awesome and we'll certainly recommend this dealership to other people. Rabieh was friendly and great to deal with. We appreciated his follow up calls. He wasn't pushy but helped us get exactly what we wanted! Many thanks for your professionalism! Myriam & Irving More
Purchase of 2017 Elantra I am all about the numbers.....it was a Honda Civic or Hyundai Elantra. Samer worked with me onthe numbers and it worked out, no second visit require I am all about the numbers.....it was a Honda Civic or Hyundai Elantra. Samer worked with me onthe numbers and it worked out, no second visit required at Honda Dealer, I was satisfied with what we settled on. Samer and others were helpful and polite. I have no issues returning for another car in the futre More






