Bank Street Hyundai

I was referred from a friend at work. Even though we live in Gatineau, we decided to see how it would go buying a car in Ottawa. So my wife and I made an appointment and took the 45 minute drive.. We were g in Gatineau, we decided to see how it would go buying a car in Ottawa. So my wife and I made an appointment and took the 45 minute drive.. We were greeted by Omar upon arrival. He was friendly and professional. We wanted to test drive a Elantra 2013 GL and this was after a snow storm so Omar dug out the car and we then went on a test drive. Omar was very knowledgeable, answering any questions we had about the vehicle. And what he didn't know on the spot, he found out for us later on. When we bargained for the price, Omar helped us get the best possible deal by offering us all manufacturer incentives (rebates) and clearly explaining the payment types. It helped the process by having a Car Cost Canada Report. We agreed on a price (with extra set of winter tires and floor mats). We then met with Ernesto and he helped us fill-out the initial paperwork to officially purchase the vehicule. He was friendly. When we took possession of the car, we found a small scratch on the bumper. Omar immediately used some compound to rub out the defect. He also wrote on contract that I can go to service to get it repaired if I feel the need to do so. To close the deal and sign the papers, we met with Ashur. He was professional and friendly as well. He clearly explained every document we had to sign and made the process easy. The whole process was professionally executed without any issues at all. And all the staff we had the pleasure to meet at Bank Street Hyundai were pleasant to deal with. We will definitely go back to buy a new/used car when our payments end in 5 years. Erik & Celina More

John Nicholson was very friendly, knowledgeable and treated me like family. He did not press me to buy a bigger car then I wanted nor options that I did not want. He did not use high pressure sales ta treated me like family. He did not press me to buy a bigger car then I wanted nor options that I did not want. He did not use high pressure sales tactics, (which I would have run away from like the plague...) and he got me a price on a new car that I would have expected to pay for a used car. I highly recommend John and I will do so to my friends and family. Pauline H. More

The entire experience, end-to-end, was more relaxing and easy than anything I had expected. Everything was up-front and made simple to understand, which I definitely appreciated as a first-time car buyer. T easy than anything I had expected. Everything was up-front and made simple to understand, which I definitely appreciated as a first-time car buyer. There was no rush, and I never felt like I was pressured at any point. I'll definitely be back for future vehicle purchases, and I hope to deal with Sillin and Ashur again. More

Toucif & Joe were extremely good at what they do, friendly, and excellent service and customer satisfaction Clean place, good people, and I love my car ! friendly, and excellent service and customer satisfaction Clean place, good people, and I love my car ! More

Good professional Hyundai leadership through buying, trading and final drive away. May drop in next year for another trade-in for a Hyundai 2014 Coupe. trading and final drive away. May drop in next year for another trade-in for a Hyundai 2014 Coupe. More

This is my second car from Bank Street Hyundai and I have to say it was a great experience both times. Everything from the sales department, to the finance process and the service goes smooth at this dealers to say it was a great experience both times. Everything from the sales department, to the finance process and the service goes smooth at this dealership. I keep recommending it to my friends and family. More

When i contacted Hyundai through the website i was promply contacted back by John. Very friendly and professional service. He then forwarded me to Ashur. Same experience. I felt very comfortable. The promply contacted back by John. Very friendly and professional service. He then forwarded me to Ashur. Same experience. I felt very comfortable. The transaction went so smoothly and i never felt rushed. John and Ashur made me feel very confident in my purchase and i am very satisfied that they went over and above for my business. Very happy customer. More

Naser and Ernesto made buying a car on my own a great experience. They were helpful, respectful, and very knowledgeable. I would recommend this team. experience. They were helpful, respectful, and very knowledgeable. I would recommend this team. More

I had excellent experience at Bank St. Hyundai. Omar was very friendly and hard working. The car was ready in a few days and we drove off happy customers. I have already recommended my friends to see Omar. very friendly and hard working. The car was ready in a few days and we drove off happy customers. I have already recommended my friends to see Omar. I suggest anyone looking for a car to do the same. More

If I have forgotten anyone to thank, that's because there are sooo many people there to help you, it's AMAZING!!...They truly are nice people to deal with, not pushy. As a matter of fact, the day I w there are sooo many people there to help you, it's AMAZING!!...They truly are nice people to deal with, not pushy. As a matter of fact, the day I walked in to simply just browse, my Aunt & Uncle were there picking up their second Hyundai vehicle!...small world!! I am comfortable enough to say I feel like family there....lol. As a matter of fact, my parents may be in the market to purchase an SUV, and will be buying it there. To sum things up, I am the proud owner of a 2014 Hyundai Accent Hatchback. P.S: Moe Ali was my salesman & I'm proud to say I was his first sale...like a 1st love, we will not forget each other!!!...lol More