BMW Grand River

I will say I was pleasantly surprised with the customer service of all the staff that I encountered at your dealership, both in the day I had service as well as the day I came in to ask questions at the fr service of all the staff that I encountered at your dealership, both in the day I had service as well as the day I came in to ask questions at the front desk. Everyone was professional , helpful and friendly, with myself, fellow staff and other clients. It seems like you have a wonderful team that cares for one another The service itself seems fine, and what needed doing was done in a timely manor. My only disappointment is that my car still randomly speaks in Mandarin. Thankfully Tristan heard it too and I’m not the crazy car lady. He set every thing to English and it still happened, so as per his instructions, I’m trying to identify a pattern so it can be investigated further. More

This BMW dealership is like a second home every department from sales to service to parts is extremely thorough and very detailed they all go above and beyond my expectations and each and every tim department from sales to service to parts is extremely thorough and very detailed they all go above and beyond my expectations and each and every time I am there I never left feeling or wanting more my every need and want is always fulfilled there are not enough words to express my gratitude towards them More

I felt very taken care of by this dealership. Would recommend to bring your car here. Friendly and knowledgeable staff Would recommend to bring your car here. Friendly and knowledgeable staff More

Excellent just excellent. Staff were very friendly and professional. Will recommend to others. Thank you. Staff were very friendly and professional. Will recommend to others. Thank you. More

Generally satisfied. Friendly and professional. Took the time to explain settings in the vehicle. Price matched. Friendly and professional. Took the time to explain settings in the vehicle. Price matched. More

My experience at BMW Grand River was very pleasant. Everyone I met was courteous and helpful. I felt like a valued customer and my salesperson has gone out of his way to make sure I am happy with my ne Everyone I met was courteous and helpful. I felt like a valued customer and my salesperson has gone out of his way to make sure I am happy with my new X1. More

Excellent Customer service. Staff are very knowledgeble and always willing to help. They make you feel that you are important to them. Staff are very knowledgeble and always willing to help. They make you feel that you are important to them. More

This is one dealership where knowledgeable and helpful friendly staff will assist you in every way possible, from sales to service. friendly staff will assist you in every way possible, from sales to service. More

Very good dealership. Really nice people. Have recommended many of my friends to go there already. Really nice people. Have recommended many of my friends to go there already. More

All of the personal at this dealership are top notch. I was treated very well from start to finish. They looked after everything it was an easy enjoyable experience. Thanks BMW Grand River!!! I was treated very well from start to finish. They looked after everything it was an easy enjoyable experience. Thanks BMW Grand River!!! More