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BMW Grand River

Kitchener, ON

4.7
122 Reviews

1800 Victoria St North

Kitchener, ON

N2B 3E5

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122 Reviews of BMW Grand River

October 09, 2024

Overall very efficient and commendable but maintenance costs are excessive. simple checking correcting of minor problems such as oil changes fluids and air cleaner etc. can prove costly. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hudson
September 03, 2024

David Belsky, business manager, was great to work with. He went above and beyond and made it all easy. Thanks! More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Belsky
August 06, 2024

Excellent service and follow-up. Enjoyed the experience. Would use them again next time I need service More

by mike.rowley777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ifechukwu ike-orji
July 28, 2024

It took a while, a few changes here and there to the design, however it was well worth the time it took! Drove away with a brand new 2025 430I Coupe from Tristan. Wouldn't change a thing! More

by Robby W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan, David, The delivery specialist team!
July 23, 2024

Tyron Burton excellent job, always friendly, professional, and knowledgeable! he was a great link with the service mechanics, and confident in the information! More

by jroman2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyron Burton
July 23, 2024

Excellent job i was kept informed throughout the services and minor repairs via Video, and it was seamless picking the car up. (2021 X3 30i) More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermain
July 23, 2024

Professional service given by exemplary staff, confidence and trust important to customers. Love my X3! More

by bonitaanderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermain. Elliott
July 02, 2024

Everything went well and the car was ready at delivery appointment.it was very clean More

by jufurrer60
Recommend Dealer
Yes
Employees Worked With
Jim Cockerham
June 06, 2024

Bought new vehicle. For some minor repair BMW dropped off loaner at my house and pick my vehicle for service. More

by Sarpreet71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javed Minhas
May 24, 2024

Always friendly, professional, and knowledgeable. Confident in the information I receive is relevant in keeping my vehicle running smoothly. Great Team! More

by gloriar500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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