BMW Gallery
Calgary , AB
Filter Reviews by Keyword
By Type
130 Reviews of BMW Gallery
Great experience from begining-sales person(Charles)deal closing,finance department(Divina),all great people to deal with.No complaints.All questions answered.Thank you. closing,finance department(Divina),all great people to deal with.No complaints.All questions answered.Thank you. More
excellent staff, always happy to receive with a smile, and fix all the complains and explain what ever future services should be looked at and explain why it should be done and how soon should be fixed an and fix all the complains and explain what ever future services should be looked at and explain why it should be done and how soon should be fixed and why. Excellent staff. More
Our experience with this dealership has been great, no complaints. I have had four BMW vehicles in my lifetime and have continued to buy them thru the years because we appreciate the quality, the superior complaints. I have had four BMW vehicles in my lifetime and have continued to buy them thru the years because we appreciate the quality, the superior way the vehicles drive, the safety features, and the positive dealership experience (320I, 633I, X5, 328D). More
Absolutely the worst dealership I have ever dealt with. Pathetic, rude and uneducated. Don't even know how to use their computer system. Absolutely the worst. Pathetic, rude and uneducated. Don't even know how to use their computer system. Absolutely the worst. More
- Disappointed that they are not interested in the business of customers with Fleet owned cars as they do not accept payment by common Fleet cards like Element. I tried at great length to explain wha business of customers with Fleet owned cars as they do not accept payment by common Fleet cards like Element. I tried at great length to explain what Fleet is and encourage their adoption of it, but it fell on deaf ears. I'd prefer a one-stop shop for the servicing of my BMW at BMW but instead my business is going across the street to Nissan. Other dealers in Calgary including Volvo, Renfrew Crysler, Mercedes-Benz, and Heninger-Toyoto, as well as service locations from Petro Canada, Shell, Canadian Tire, and Bubbles Car Wash accept Fleet payment. So strange and disappointing they are uninterested. I won't choose BMW for my next car. - Additionally had 2 texts about how I'm a preferred customer and they would be pleased to help me anytime; when I replied to my "go-to" persons, the texts weren't returned and I was later informed that's because they are no longer at the dealer; they clearly need a better way to support their "preferred" customers More
Sales person gave us excellent service over the phone, answering all questions relating to the 3 series. Friendly, patient and courteous at all times. Thank you. answering all questions relating to the 3 series. Friendly, patient and courteous at all times. Thank you. More
Came in on their welcome by entire team and walk out with a brand new x5 diesel! The staff from customer service desk, sales person, management and final sign off team was both but a pleasure. Hats off a brand new x5 diesel! The staff from customer service desk, sales person, management and final sign off team was both but a pleasure. Hats off to this location!!!! More
Quality Service, Good Experience! I originally went to the South BMW location, twice... Both times were terrible experiences. The customer service at that dealership was trash. Later, I originally went to the South BMW location, twice... Both times were terrible experiences. The customer service at that dealership was trash. Later, I got in touch with Michael Wozniak at the BMW Gallery...I had a great experience working with Mike. He was professional and treated me like a friend. He helped me build and later find the vehicle I was after. I'm very happy with my purchase through Mike and would defiantly recommend him to anyone purchasing a BMW. More
Great staff, A-1 experience. Nupy was an excellent salesman and very transparent. Purchased a pre-owned car (BMW 540i) and it’s great. During the process, he had been very upfront with inspection repo salesman and very transparent. Purchased a pre-owned car (BMW 540i) and it’s great. During the process, he had been very upfront with inspection reports, carproof and the vehicle history. Very happy with the Nupy and the team here. If you are looking for a vehicle (new or used), I highly recommend speaking with Nupy. More