BMW Gallery

The BMW Gallery is clean and the staff are extremely professional. Everyone from the first person you meet to providing updates on the work scope to ensuring I am satisfied before I leave the store. C professional. Everyone from the first person you meet to providing updates on the work scope to ensuring I am satisfied before I leave the store. Chris is extremely knowledgable about service, support and recommendations to ensure I continue enjoying the products. More

Professional clean and on point. Services advisor knew me by name and have outstanding customer service. Highly recommended the service team by name and have outstanding customer service. Highly recommended the service team More

Efficient, hassle-free service. Arnold, the service advisor was knowledgeable and promptly handled my questions EVEN after service was performed! advisor was knowledgeable and promptly handled my questions EVEN after service was performed! More

Pretty good. The service includes a shuttle to send me home. I like the part that the car was returned to me nice and clean. home. I like the part that the car was returned to me nice and clean. More

Great experience from begining-sales person(Charles)deal closing,finance department(Divina),all great people to deal with.No complaints.All questions answered.Thank you. closing,finance department(Divina),all great people to deal with.No complaints.All questions answered.Thank you. More

excellent staff, always happy to receive with a smile, and fix all the complains and explain what ever future services should be looked at and explain why it should be done and how soon should be fixed an and fix all the complains and explain what ever future services should be looked at and explain why it should be done and how soon should be fixed and why. Excellent staff. More

Our experience with this dealership has been great, no complaints. I have had four BMW vehicles in my lifetime and have continued to buy them thru the years because we appreciate the quality, the superior complaints. I have had four BMW vehicles in my lifetime and have continued to buy them thru the years because we appreciate the quality, the superior way the vehicles drive, the safety features, and the positive dealership experience (320I, 633I, X5, 328D). More

Absolutely the worst dealership I have ever dealt with. Pathetic, rude and uneducated. Don't even know how to use their computer system. Absolutely the worst. Pathetic, rude and uneducated. Don't even know how to use their computer system. Absolutely the worst. More

- Disappointed that they are not interested in the business of customers with Fleet owned cars as they do not accept payment by common Fleet cards like Element. I tried at great length to explain wha business of customers with Fleet owned cars as they do not accept payment by common Fleet cards like Element. I tried at great length to explain what Fleet is and encourage their adoption of it, but it fell on deaf ears. I'd prefer a one-stop shop for the servicing of my BMW at BMW but instead my business is going across the street to Nissan. Other dealers in Calgary including Volvo, Renfrew Crysler, Mercedes-Benz, and Heninger-Toyoto, as well as service locations from Petro Canada, Shell, Canadian Tire, and Bubbles Car Wash accept Fleet payment. So strange and disappointing they are uninterested. I won't choose BMW for my next car. - Additionally had 2 texts about how I'm a preferred customer and they would be pleased to help me anytime; when I replied to my "go-to" persons, the texts weren't returned and I was later informed that's because they are no longer at the dealer; they clearly need a better way to support their "preferred" customers More

Sales person gave us excellent service over the phone, answering all questions relating to the 3 series. Friendly, patient and courteous at all times. Thank you. answering all questions relating to the 3 series. Friendly, patient and courteous at all times. Thank you. More