BMW Autohaus

Kirk was a very helpful informative sales representative. Michael was great at showing all the options on delivery. Michael was great at showing all the options on delivery. More

BEWARE OF SCAM Last month, August 2024, they sold me an used CLEANED CAFAX 2020 BMW X3. After few days, I found the car was involved in an accident with a claim of $8700. Front door, hood, front bumper wer used CLEANED CAFAX 2020 BMW X3. After few days, I found the car was involved in an accident with a claim of $8700. Front door, hood, front bumper were replaced. The claim information was not in CARFAX, but in UCDA report. They said they didn't know that. How HONEST and PROFESSONAL they are! NO DEALERSHIP BUYING USED CARS WITHOUT CHECKING VEHICLE HISTORY. I ended of buying an ACCIDENT car with CLEANED car price. More

Stay away from this dealership and stay away from BMW. I came here for a recall on my airbags. They replace the driver side but the passenger side they said that there’s a splice they wanted to charge me I came here for a recall on my airbags. They replace the driver side but the passenger side they said that there’s a splice they wanted to charge me $825. Blaming me for touching the passenger airbag. I never touched the airbag crooks. Nothing else. More

BMW Autohaus has great service and the technicians are very prompt and informative! Evan at service is awesome and an amazing service advisor. Evan consistently provides outstanding service, demonstrate very prompt and informative! Evan at service is awesome and an amazing service advisor. Evan consistently provides outstanding service, demonstrates expertise, solves problems efficiently, communicates courteously, and comes highly recommended for service. More

The team was friendly, knowledgeable, and efficient. They made the entire process smooth and stress-free. I will definitely be using their services again in the future. Recomended. They made the entire process smooth and stress-free. I will definitely be using their services again in the future. Recomended. More

Sharing my own experience to enlighten others: Dishonest and untrustworthy people. I got the red warning on dash that was “battery malfunction: not recharging” which is caused 95% by a others: Dishonest and untrustworthy people. I got the red warning on dash that was “battery malfunction: not recharging” which is caused 95% by a faulty alternator and took it here for diagnosis and repair. They hid the obvious first day which could be quickly and easily figured out from error codes and shifted the error cause towards battery sensor and loose cable connection billing me $900 for nothing! (Initial bill was $1400!) After approving the first bill, they revealed the obvious alternator failure the next day billing an additional $1800 + HST for its replacement! It looked like not telling the whole story and putting you in a situation to be obligated to pay a lump sum for unnecessary and trivial services. Will never get my car serviced here again. More

Having read some previous poor reviews I was somewhat concerned having ordered a BMW iX 50. (My first ever BMW) However as it turns out Irene and Bee from sales both looked after all my concerns and need concerned having ordered a BMW iX 50. (My first ever BMW) However as it turns out Irene and Bee from sales both looked after all my concerns and needs. Had to wait a long time (1 year) for the car but other than that I have no complaints. I rarely take extras and the business office was not pushy at all with promoting these extras. After taking delivery of the car discovered the BMW digital keycard was defective. I brought the car in and they (Ken) confirmed the card was defective and promptly got me a new one. Overall very happy with the buying experience here. More

General Manager Rob Leccese and Samantha Falzon were exceptional in me picking up my new 2023 X1. Superior client service and the entire process was seamless. exceptional in me picking up my new 2023 X1. Superior client service and the entire process was seamless. More

Recently bought a CPO 3-series from BMW Autohaus. The overall experience was good aside from the sales management's usual push for additional warranties and stuff.. Everyone we met was friendly and The overall experience was good aside from the sales management's usual push for additional warranties and stuff.. Everyone we met was friendly and attentive and we're so far very happy with our new-to-us vehicle. I'd like to point out Jeff from the pre-owned department. We've mentioned a few minor things that we'd like to have looked after before we pick up the car and Jeff addressed all issues as promised even though more effort than expected was required. Very pleasant sales guy to deal with, highly recommended. Delivery with Andrei was also a good experience. More

Terrible experience with BMW Canada and all the dealerships but so far the worst is BMW Autohaus. I have had 4 different cars with them and they never take care of you when you need them. I never g dealerships but so far the worst is BMW Autohaus. I have had 4 different cars with them and they never take care of you when you need them. I never go to them unless something is really broken. Their service department tries to rip you off as much as they could with super high prices and also refusing the warranty, tire protection etc. My last experience with them was buying out my lease car. I wanted to do that, shake hands and leave. They charged me 999$ plus tax extra for early lease buy out and 1166$ to give me safety. They did not let any other dealership to buy the car or do the safety. BMW makes good cars but they will lose their customers over time. More