BMW Autohaus

Kirk was a very helpful informative sales representative. Michael was great at showing all the options on delivery. Michael was great at showing all the options on delivery. More

BEWARE OF SCAM Last month, August 2024, they sold me an used CLEANED CAFAX 2020 BMW X3. After few days, I found the car was involved in an accident with a claim of $8700. Front door, hood, front bumper wer used CLEANED CAFAX 2020 BMW X3. After few days, I found the car was involved in an accident with a claim of $8700. Front door, hood, front bumper were replaced. The claim information was not in CARFAX, but in UCDA report. They said they didn't know that. How HONEST and PROFESSONAL they are! NO DEALERSHIP BUYING USED CARS WITHOUT CHECKING VEHICLE HISTORY. I ended of buying an ACCIDENT car with CLEANED car price. More

Stay away from this dealership and stay away from BMW. I came here for a recall on my airbags. They replace the driver side but the passenger side they said that there’s a splice they wanted to charge me I came here for a recall on my airbags. They replace the driver side but the passenger side they said that there’s a splice they wanted to charge me $825. Blaming me for touching the passenger airbag. I never touched the airbag crooks. Nothing else. More

BMW Autohaus has great service and the technicians are very prompt and informative! Evan at service is awesome and an amazing service advisor. Evan consistently provides outstanding service, demonstrate very prompt and informative! Evan at service is awesome and an amazing service advisor. Evan consistently provides outstanding service, demonstrates expertise, solves problems efficiently, communicates courteously, and comes highly recommended for service. More

The team was friendly, knowledgeable, and efficient. They made the entire process smooth and stress-free. I will definitely be using their services again in the future. Recomended. They made the entire process smooth and stress-free. I will definitely be using their services again in the future. Recomended. More

Sharing my own experience to enlighten others: Dishonest and untrustworthy people. I got the red warning on dash that was “battery malfunction: not recharging” which is caused 95% by a others: Dishonest and untrustworthy people. I got the red warning on dash that was “battery malfunction: not recharging” which is caused 95% by a faulty alternator and took it here for diagnosis and repair. They hid the obvious first day which could be quickly and easily figured out from error codes and shifted the error cause towards battery sensor and loose cable connection billing me $900 for nothing! (Initial bill was $1400!) After approving the first bill, they revealed the obvious alternator failure the next day billing an additional $1800 + HST for its replacement! It looked like not telling the whole story and putting you in a situation to be obligated to pay a lump sum for unnecessary and trivial services. Will never get my car serviced here again. More

Having read some previous poor reviews I was somewhat concerned having ordered a BMW iX 50. (My first ever BMW) However as it turns out Irene and Bee from sales both looked after all my concerns and need concerned having ordered a BMW iX 50. (My first ever BMW) However as it turns out Irene and Bee from sales both looked after all my concerns and needs. Had to wait a long time (1 year) for the car but other than that I have no complaints. I rarely take extras and the business office was not pushy at all with promoting these extras. After taking delivery of the car discovered the BMW digital keycard was defective. I brought the car in and they (Ken) confirmed the card was defective and promptly got me a new one. Overall very happy with the buying experience here. More

General Manager Rob Leccese and Samantha Falzon were exceptional in me picking up my new 2023 X1. Superior client service and the entire process was seamless. exceptional in me picking up my new 2023 X1. Superior client service and the entire process was seamless. More

Recently bought a CPO 3-series from BMW Autohaus. The overall experience was good aside from the sales management's usual push for additional warranties and stuff.. Everyone we met was friendly and The overall experience was good aside from the sales management's usual push for additional warranties and stuff.. Everyone we met was friendly and attentive and we're so far very happy with our new-to-us vehicle. I'd like to point out Jeff from the pre-owned department. We've mentioned a few minor things that we'd like to have looked after before we pick up the car and Jeff addressed all issues as promised even though more effort than expected was required. Very pleasant sales guy to deal with, highly recommended. Delivery with Andrei was also a good experience. More

I am Jeff as I saw a review with me mentioned, I would explain a little bit further. First of all I appreciate H&D family bought a X1 from me. On the way home they realized some noise from sunroof whic explain a little bit further. First of all I appreciate H&D family bought a X1 from me. On the way home they realized some noise from sunroof which I heard from them during my proactive aftersale fellow up, immediately I arrange to drive 1 hour to their house to drop off a loaner and bring their X1 back for repair (service should have checked this out before delivery but they don’t test drive on hwy so this is missed, this is our fault no doubt). Secondly I truly never had one customer asked for a CPO internal paper, therefore I have to asked service to give me a copy, at the meantime they called BMW in Mississauga but that dealer doesn’t even sell CPO so I am not sure what answer they provided but customers chose to believe that and started questioning me, eventually I got the paper but it took few days and it should be faster, so apologies again. Lastly there were few minor chips on the door edge I promised to touch them up before winter but they do live far it is hard to manage because I need to drive to their house from Richmond Hill (to Mississauga) when wife is pregnant I really don’t have much time, we had new born in October but I never left this behind and I got it done before winter last year as I pro. I like to hear feedbacks from customers however upset seeing a negative review from misunderstanding when a sales person took care of them from the beginning and from the bottom of heart. I hope them enjoy their car and I am willing to help again down the road. More