BMW Aurora

Great dealership!! My purchase experience exceeded my expectations. I have also had great experiences with the parts and service departments. expectations. I have also had great experiences with the parts and service departments. More

The bumper was damaged in my car, which was repaired from January to the end of April. I didn't use the car, but I paid money for it. Yasin Mahdavi several months ago promised to sort it out and help get com January to the end of April. I didn't use the car, but I paid money for it. Yasin Mahdavi several months ago promised to sort it out and help get compensation, but so far he has not responded to my emails and messages that I left him on the answering machine or with the secretary many times. The last time I was at your service, no one called me, as promised, when the car was ready and I barely had time to pick it up. In addition, the service person promised to explain to me the details of driving and controlling the car, but when I arrived to pick up the car, there was no one to do it. Every time I call you, I have to wait on the line for 15-20 minutes and the secretary tells me that you do not have enough workers or the call was disconnected. I am very sorry that I bought a car from you. I have never experienced such an attitude before. I'm not satisfied with the service I get in your dealership and I'm counting the days when I can return the car and forget about BMW forever More

You are the best , very good service and friendly Thank You are the best , very good service and friendly Thank you so much for everything You are the best , very good service and friendly Thank you so much for everything More

Great staff! Excellent experience thought the vehicle purchase. Fast to the point without any problems purchase. Fast to the point without any problems More

I didn't buy my car there but have used this dealership for all my service needs. The car was repaired on time each time, the first time. for all my service needs. The car was repaired on time each time, the first time. More

Nice, helpful, Proffessional, kind, on time, place is well maintained, always call, always available, beautiful people well maintained, always call, always available, beautiful people More

The car purchase experience was a pleasure and memorable, thanks to Ben Hui from BMW Newmarket! He delivered the vehicle to our doorstep in a glass trailer! thanks to Ben Hui from BMW Newmarket! He delivered the vehicle to our doorstep in a glass trailer! More

Very good customer service & Sam was very helpful. I’m happy with my car and the deal. Thanks to Sam for his best customer service. happy with my car and the deal. Thanks to Sam for his best customer service. More

Maintenance at Newmarket BMW is very good. My service advisor Sheldon is always very courteous and explains everything in great detail. I’ve never had a problem with any of the service they’ve done for m advisor Sheldon is always very courteous and explains everything in great detail. I’ve never had a problem with any of the service they’ve done for me. Also this dealership found a small problem with my vehicle that another dealer couldn’t find. I recommended service and sales at Newmarket BMW. More

Bought a 428xi in this location back in April this year and the sales manager Raza was hard selling their BMW extended warranty for $4300 as I told him I'm not keeping the car for a long term and probably and the sales manager Raza was hard selling their BMW extended warranty for $4300 as I told him I'm not keeping the car for a long term and probably 6 months at best cause I'm reaching towards an M4 so he told me you can cancel the warranty at anytime after you sold the vehicle, I was skeptical at first but I took it since it's from a dealership I have no reason not to trust him and true enough after I sold the vehicle 1 weeks ago the new sales manager told me it can't be cancel and they can't do anything about. I was so upset about this and I will never buy another car from this dealership ever, Anyone who is looking to buy a car there's other dealership you can go to don't risk yourself getting into situations I'm in. It's been 4 days now and let's see if this Newmarket dealership will do anything about, if they do I will update the reviews but I truly doubt they're willing to take any sort of responsibility. Stay safe everyone! More