BMW Aurora

The Service advisor Sheldon is the reason I am giving this rating. He took the time to explain the emissions recall and alleviate my concerns. I had them perform the 55-point inspection and Sheldon went this rating. He took the time to explain the emissions recall and alleviate my concerns. I had them perform the 55-point inspection and Sheldon went thru the reports in detail and didn't try and oversell when a issue was un-covered. The parts team was able to expedite the required part for the repair. He kept me updated and my car was ready as predicted. More

There is no such thing as customer service. We have had a long list of nagging issues, such as the tail gate automatically closing on you when you standing there, or on occasion, just opening We have had a long list of nagging issues, such as the tail gate automatically closing on you when you standing there, or on occasion, just opening by itself as you walk away from the car. Now we are told we must pay for diagnostics as the mechanics are on flat rate and the dealer not going to cover the cost. We have enjoyed the car, but the service sucks More

Quick & great experience for servicing. My BMW servicing was done earlier than promised. A big plus while you wait My BMW servicing was done earlier than promised. A big plus while you wait More

It is over all good experience. I flagged one issue which was resolved. I will recommend to my family and friends. I flagged one issue which was resolved. I will recommend to my family and friends. More

Service advisor Sheldon was amazing, he took the time to listen and answers all my questions.....he did not try to rush me out of the dealership. Thanks for the amazing service. listen and answers all my questions.....he did not try to rush me out of the dealership. Thanks for the amazing service. More

Tylor Williams was a friendly and professional employer. Thank you Tylor. Good experience. Will definitely be coming back. Thank you Tylor. Good experience. Will definitely be coming back. More

In service department David and Shielden are the best. Sales department Sam is the best. Sales department Sam is the best. More

Amazing dealership, great service, great staff. Kurt and Meagan were great to work with. The car was delivered as promised. I highly recommend this dealership to anyone who is in the market for a n Kurt and Meagan were great to work with. The car was delivered as promised. I highly recommend this dealership to anyone who is in the market for a new BMW or any used vehicle. More

Nice people, clean and friendly facilities, comfortable and friendly staff. Salesman was very professional and gave me smart and useful recommendations to help to choose optimal and balanced specifications and friendly staff. Salesman was very professional and gave me smart and useful recommendations to help to choose optimal and balanced specifications. More

Very friendly and professional service. Will definitely be coming back. Very positive experience. Thank you! Will definitely be coming back. Very positive experience. Thank you! More