Autorama

Poor Customer Service & Harassment after Deal was Made My basic info, birth date was wrong on the loan application. They told me it will be corrected when i pick up vehicle after a week but it wasnt. When My basic info, birth date was wrong on the loan application. They told me it will be corrected when i pick up vehicle after a week but it wasnt. When i asked them, guys were trying to be over-smart with me stating its done on the back end and with the bank itself. I called the bank and spend 45 mins trying to figure out on the day of pick up and it wasnt corrected with them. Autorama wasnt accepting the fact that it wasnt done when the bank was saying birth date is still wrong. Overcharged me for the license number plates, and after I found out that my sticker was only valid for 6 months when they charged me 1 year fees, the car sales rep Sam was too busy answering my phone calls I wrote a review on Google about this dealership and then we though about calling me to return my money if I take off his review. Think 100 times before buying car from this dealership, very bad experience unfortunately. Worst Sales Rep and people working there. More

Best dealership ever Best dealership, I felt welcomed as soon as I walked through the front doors. They Made me feel so comfortable and made buying a new car most enjoya Best dealership, I felt welcomed as soon as I walked through the front doors. They Made me feel so comfortable and made buying a new car most enjoyable . They really know what they’re doing, I didn't look any further. My overall experience was fantastic and most enjoyable. Thanks AUTORAMA, and the rest of the AutoRama Team. I will be back!!!! More

worst experience i had I will never visit their location. they are not trustworthy. one after another lie to the best. they are just sitting over there and playing with the I will never visit their location. they are not trustworthy. one after another lie to the best. they are just sitting over there and playing with the hard working their money. that extended warranty is totally fraud. after i was done with agreement i was being dealt like a last piece. rude behavior of some of their managers. some very shining and brilliant reviews, i do not trust all of them. More

Stressed out I bought a car from here in November 2018. Already changed the engine. Now it seems I have a tranny issue. Got the extended warrenty. It helps but the I bought a car from here in November 2018. Already changed the engine. Now it seems I have a tranny issue. Got the extended warrenty. It helps but the condition with the warrenty company is that you need to take it to a mechanic that they approve of. I did that and was going to be taken for a ride so I had the work done out of my own pocket. I dealt with Dylan and he told me certain things regarding warrenty that were not true. My advice is to make sure you take it to your own mechanic to have a look. Also my vehicle was stored indoors at Autorama. So the car is warm, oil is warm. Everything sounds great. But when I bought it home I hear loud tapping sound from engine. So be careful when buying cars from here or even anywhere. More

great DEALERSHIP, GREAT PRICING, GREAT PEOPLE! I really enjoyed my entire experience at Autorama! They are excellent to deal with and the entire process was great for me. I LOVE my new car and I h I really enjoyed my entire experience at Autorama! They are excellent to deal with and the entire process was great for me. I LOVE my new car and I have recommended it to so many people. My brother financed the same car from them and he is also extremely satisfied. I HIGHLY recommend working with Autorama. More

Great Customer Experience Amir and Faye were really great to me from the moment I walked into Autorama. I actually walked in just because they were close by another dealership Amir and Faye were really great to me from the moment I walked into Autorama. I actually walked in just because they were close by another dealership I went to that was horrible. I seen a car I liked and they’re was no pressure from either one of them for me to purchase it. When I did finally decide to go with it, they made that process sooo easy and precise. I definitely would recommend this dealership to anyone. More

Extended warranty and customer service Just I was trapped with extended warranty, they sell for their benefit not for client. Never ever buy big brand cars from them. Cheap service. Just I was trapped with extended warranty, they sell for their benefit not for client. Never ever buy big brand cars from them. Cheap service. More

FABULOUS Took delivery of a BMW 328XI today and the delivery experience was top notch! Dylan Haddadian took the time to explain all the new features and funct Took delivery of a BMW 328XI today and the delivery experience was top notch! Dylan Haddadian took the time to explain all the new features and functionalities of the car. He is extremely knowledge about BMW and also automotive in general. When we told him we were in a rush, he immediate catered to our need and focused on the essential items. Then he repeatedly offered us to return another time to show us the finer details. This is the making of excellent customer service! In addition, he was very helpful and customer focused. The financing option he provide was amazing , also provided great service by going out of his way and finding us the best rate%. As well, he was able to get us the best trade in price possible too. Thanks Dylan, and AUTORAMA. More

Do not believe what they tell you Do not believe a word these salesman say. I had purchased warranty and had been told that it covers all major issues. However all this was faulse, it’ Do not believe a word these salesman say. I had purchased warranty and had been told that it covers all major issues. However all this was faulse, it’s just a scam. They tell you what you want to hear about the warranty but when the time comes to make a claim nothing is covered. Don’t listen to them. Go elsewhere!!! More

DYLAN IS THE BEST .... Dylan, I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last week. I've always been Dylan, I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last week. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a used car, and it's all thanks to you. You can be sure that if I have any friends looking to buy used cars in the future, I'll be sending them to Autorama, and telling them to ask for Dylan Haddadian. Thanks again. -Sammy More