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Autoline Toyota
Niagara Falls, ON
96 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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96 Reviews of Autoline Toyota
May 18, 2024
I recently ordered a gr86 and Rachel Balak went above and beyond to make sure I could get this car. Had the option to take the vehicle in a different colour (which I declined) and Rachel continued searching beyond to make sure I could get this car. Had the option to take the vehicle in a different colour (which I declined) and Rachel continued searching and got me the exact vehicle I wanted down to the t. Exceptional customer service, truly felt like a guest or a vip. Kyla did all my financing, was very quick and painless, polite and professional. Highly recommend doing business at AutoLine Toyota. More
by ryan_robinson94
Employees Worked With
Rachel Balak, Kyla Olszewski
May 11, 2024
Rachel Balak was exceptional. I never felt rushed and all my questions were answered to my satisfaction. She got me the deal I was hoping for. I felt like I was being taken seriou I never felt rushed and all my questions were answered to my satisfaction. She got me the deal I was hoping for. I felt like I was being taken seriously by all the staff I encountered. I was taken on a tour of the service area during my buying experience. Nice guest waiting area. I traded two cars in and with the first car she arranged to give me a ride home several kilometres out of town. All my requests were satisfied. I would highly recommend this dealership. I haven’t taken delivery yet of my new car (in a couple of days) but I have no doubt the final stages of the transaction will be equally a great experience. More
by Brenda
Employees Worked With
Rachel Balak, Sales. Kyla Olszewski, Business Mgr
May 02, 2024
Brought my van in for Spring maintenance and Kyle from the service department asnwered all my questions. I am always satisfied with the service. Great communication and friendly staff the service department asnwered all my questions. I am always satisfied with the service. Great communication and friendly staff More
by yvonne.kilchen
Employees Worked With
Kyle from Service Department
April 26, 2024
Just purchased my first car at Autoline with the help of Rachel and Kyla. They were both exceptional - they answered all my questions and made it a great experience. Rachel and Kyla. They were both exceptional - they answered all my questions and made it a great experience. More
by Cassandra
Employees Worked With
Rachel B
April 14, 2024
Rachel Balak is an excellent resource for Autoline. Friendly, knowledgeable, available and goes the extra mile to keep her clients happy. Definitely recommend her and will be back for our next vehicl Friendly, knowledgeable, available and goes the extra mile to keep her clients happy. Definitely recommend her and will be back for our next vehicle (our 9th Toyota!) More
by Toyota lovers
Employees Worked With
Rachel Balak, Kyla Olzewski
February 04, 2024
Rachel Balak was an absolute gem! She went above and beyond to help me find the perfect car to fit my needs. Highly recommend to anyone car shopping ! She went above and beyond to help me find the perfect car to fit my needs. Highly recommend to anyone car shopping ! More
by Sharonethier
Employees Worked With
Rachel Balak
December 13, 2023
I've always had a great experience with Autoline. The staff is friendly and ready to answer all my questions. Very accommodating. Thanks especially to Amadeo and Kyle and, of course, the mechanics th The staff is friendly and ready to answer all my questions. Very accommodating. Thanks especially to Amadeo and Kyle and, of course, the mechanics that got to the bottom of my issues. This is the only place I trust to bring my vehicle for servicing. More
by fhsec
Employees Worked With
Amadeus, Kyle
November 16, 2023
I recently had an appointment to put my snow tires on. Uoon arrival I was told it is going to take at least 3 hours. Staffing issues. No offer of ride or vehicle. Perhaps if you are that short staffed Uoon arrival I was told it is going to take at least 3 hours. Staffing issues. No offer of ride or vehicle. Perhaps if you are that short staffed, the appointment should have been moved to another day. I completely understand you cannot control your team calling in sick etc., but it should not affect your clients. More
by Kmacleod
Employees Worked With
Jon Dodman, Rachel Limebeer
