Autoline Toyota
Niagara Falls, ON
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100 Reviews of Autoline Toyota
I have always received excellent service. Kyle and other service managers explain what service needs immediate attention and what can wait. I am confident when I leave, that my car is in good Kyle and other service managers explain what service needs immediate attention and what can wait. I am confident when I leave, that my car is in good working order. All staff are courteous, and seem to have a good working relationship with one another. More
We were extremely satisfied with the excellent customer service that we received from Rachel Balak from Autoline Toyota when we recently purchased our 2022 Toyota Highlander. Rachel was very knowledgeable service that we received from Rachel Balak from Autoline Toyota when we recently purchased our 2022 Toyota Highlander. Rachel was very knowledgeable, kind, honest and provided prompt service. We would definitely go back to Rachel when we need to purchase another vehicle. Antonietta and Kelly Todd More
Everyone in the service department is courteous and professional. When I bring my vehicle in for regular maintenance, staff advise me on the additional work I should have done. They explain clearly professional. When I bring my vehicle in for regular maintenance, staff advise me on the additional work I should have done. They explain clearly (i.e., don't push) and let me decide. As well, the quality of the work is excellent. I trust Autoline Toyota staff completely to do their best for me. More
I recently ordered a gr86 and Rachel Balak went above and beyond to make sure I could get this car. Had the option to take the vehicle in a different colour (which I declined) and Rachel continued searching beyond to make sure I could get this car. Had the option to take the vehicle in a different colour (which I declined) and Rachel continued searching and got me the exact vehicle I wanted down to the t. Exceptional customer service, truly felt like a guest or a vip. Kyla did all my financing, was very quick and painless, polite and professional. Highly recommend doing business at AutoLine Toyota. More
Rachel Balak was exceptional. I never felt rushed and all my questions were answered to my satisfaction. She got me the deal I was hoping for. I felt like I was being taken seriou I never felt rushed and all my questions were answered to my satisfaction. She got me the deal I was hoping for. I felt like I was being taken seriously by all the staff I encountered. I was taken on a tour of the service area during my buying experience. Nice guest waiting area. I traded two cars in and with the first car she arranged to give me a ride home several kilometres out of town. All my requests were satisfied. I would highly recommend this dealership. I haven’t taken delivery yet of my new car (in a couple of days) but I have no doubt the final stages of the transaction will be equally a great experience. More
Brought my van in for Spring maintenance and Kyle from the service department asnwered all my questions. I am always satisfied with the service. Great communication and friendly staff the service department asnwered all my questions. I am always satisfied with the service. Great communication and friendly staff More
Just purchased my first car at Autoline with the help of Rachel and Kyla. They were both exceptional - they answered all my questions and made it a great experience. Rachel and Kyla. They were both exceptional - they answered all my questions and made it a great experience. More
Rachel Balak is an excellent resource for Autoline. Friendly, knowledgeable, available and goes the extra mile to keep her clients happy. Definitely recommend her and will be back for our next vehicl Friendly, knowledgeable, available and goes the extra mile to keep her clients happy. Definitely recommend her and will be back for our next vehicle (our 9th Toyota!) More
Rachel Balak was an absolute gem! She went above and beyond to help me find the perfect car to fit my needs. Highly recommend to anyone car shopping ! She went above and beyond to help me find the perfect car to fit my needs. Highly recommend to anyone car shopping ! More