Autoline Toyota

As usual, my experience was quick and efficient. Having said this, I would like to point out that I made the appointment 10 days to 2 weeks before this date. That experience was not great, after sev Having said this, I would like to point out that I made the appointment 10 days to 2 weeks before this date. That experience was not great, after several rings I was connected with an individual who I felt was not efficient and did not speak proper English. My appointment was slotted in for 10:15 am. When I arrived the individual could not find my name and asked for my phone number. She then told me my appointment was for 8:15 a.m., but I could be fitted in. She was very pleasant and accommodating and all ended well. I have never, in all the years dealing with Autoline, had a similar occurrence. Just wanted to let you know that I was not pleased with this situation, but as I said, it all ended well. More

First service experience at this location. Everyone involved in this service appt. was excellent. Thanks to all and keep up the good work Everyone involved in this service appt. was excellent. Thanks to all and keep up the good work More

I recently had the winter maintenance on my 2013 RAV-4. Booking the appointment online was convenient. Checking in for my appointment went smoothly--staff were welcomoing and friendly. During the mainte Booking the appointment online was convenient. Checking in for my appointment went smoothly--staff were welcomoing and friendly. During the maintenance, staff advised me that the spark plugs had never been changed. While the plugs were still okay, I was given the option of having them changed to prevent possible problems in the future. No pressure--just a clear explanation of the benefit of getting new spark plugs. I agreed. I'm very pleased with the courteous, professional service. More

I purchased a Corolla Cross at Autoline Toyota. Although I experienced a long delay, the service from the new dealer, Elias, was very helpful. On the pickup day, the ceremony and explanation of t Although I experienced a long delay, the service from the new dealer, Elias, was very helpful. On the pickup day, the ceremony and explanation of the new features were very impressive and helpful. I truly appreciate Jabin’s support. More

I have had excellent service Auto Lune Toyota . My car was bought in Kingston, Ontario and while other local Niagara dealerships were reluctant to service our two Toyotas,Auto Line has been excelle My car was bought in Kingston, Ontario and while other local Niagara dealerships were reluctant to service our two Toyotas,Auto Line has been excellent. I usually book through a service advisor because the only disappointment is the call centre who don’t seem to be able to book what I need. My most recent problem was with our RAV4, it was a problem with the infotainment system. I got an appointment within two days and it was fixed in two hours. Excellent service. More

Yes, I would recommend this dealership. The sales process was clear. Elias did an excellent job. The sales process was clear. Elias did an excellent job. More

Excellent service. Thank you to Kyle for a great experience. The wait was not overly long considering the work done. Thank you to Kyle for a great experience. The wait was not overly long considering the work done. More

Had a great experience with Kyle, explained everything and even cleaned my rims for me. Notice a difference in the truck, a lot more pep. and even cleaned my rims for me. Notice a difference in the truck, a lot more pep. More

Had a recall on a battery fix. Was a 9am appointment and told an hour took 90 minutes( because they were backed up?) Why backed up especially an 9am appt Was a 9am appointment and told an hour took 90 minutes( because they were backed up?) Why backed up especially an 9am appt More

Excellent partnership with CSN Glen Merritt in St Catharines. They were considerate of our timelines and did an excellent job with the application of clear coat and the auto detailing, would definite Catharines. They were considerate of our timelines and did an excellent job with the application of clear coat and the auto detailing, would definitely recommend More