Autoline Toyota

My six month service call was booked for my time consideration. I was promptly received by staff at my appointment time and given an approximate wait time. I received a call for approval when someth consideration. I was promptly received by staff at my appointment time and given an approximate wait time. I received a call for approval when something extra needed to be done and it was completed promptly. I recommend this dealership for service. More

I went in for the first service on Toyota RAV 4 Hybrid and it went smooth. Great communication, fast and efficient service. Nothing to complain about. and it went smooth. Great communication, fast and efficient service. Nothing to complain about. More

I would highly recommend this dealership and most importantly Kyla Olszewski. She is always quick to respond by both email and/or phone and has the request completed in record time. More than just pr importantly Kyla Olszewski. She is always quick to respond by both email and/or phone and has the request completed in record time. More than just professional , she always has a warm greeting and positive response to any situation. She truly understands customer service and Autoline is lucky to have her on staff! More

Keep up the good work. The car has never shined more smell was nice interior spotless. Want to do my house next? The car has never shined more smell was nice interior spotless. Want to do my house next? More

Dealer is the only one that I go to where I don't feel like I'm being slimed all over like the other dealers, trying to sneak extra charges in here and there, they are honest. So honest that I keep bri like I'm being slimed all over like the other dealers, trying to sneak extra charges in here and there, they are honest. So honest that I keep bringing my vehicle back to their service department because I trust them, despite living 40kms away. Experience has always been great, I trust them completely. More

Great Customer Service as always at Niagara Falls Auto Line Toyota. We have purchased 4 Tundras, a Tacoma, 4 Runner and a couple of used utility vans for commercial / personal use. I will be purchasing Line Toyota. We have purchased 4 Tundras, a Tacoma, 4 Runner and a couple of used utility vans for commercial / personal use. I will be purchasing my new 2025 4 Runner in Spring 2025. We are comfortable with the same sales staff we have dealt with for all these years. They always seem to know what we are in market for. More

Always a great service experience. Staff is looking to help and not just try to upsell everything. Staff is looking to help and not just try to upsell everything. More

I just received my new Camry and I had wonderful service throughout the process. Kayla and Patrick went out of their way to make sure the process was seamless. throughout the process. Kayla and Patrick went out of their way to make sure the process was seamless. More

I recently ordered a Toyota RAV4 from the Niagara Falls Toyota dealership, and I am beyond impressed with the outstanding service I received. Kyla Olszewski, the Financial Services Manager, has been except Toyota dealership, and I am beyond impressed with the outstanding service I received. Kyla Olszewski, the Financial Services Manager, has been exceptional in accommodating my needs as a client. She has exceeded my expectations with her professionalism and dedication to service excellence. Kyla is truly a gem at Toyota Niagara Falls. I also want to commend Rachel for her assistance when I picked up my car. She provided a comprehensive orientation of my vehicle, making everything easy to understand. Rachel's kindness and accommodating nature made the entire process smooth and enjoyable. I am one very satisfied client and highly recommend Toyota Niagara Falls for their excellent customer service. More

Kyle was the advisor who had helped me with my service and he was incredibly informative about what he would be fixing and how it would help my car's performance and reliability. He was upfront, honest, a and he was incredibly informative about what he would be fixing and how it would help my car's performance and reliability. He was upfront, honest, and very kind, and I really appreciate his service today. I will definitely be going back to this Toyota dealership for all of my service needs. More