AutoValue Hyundai Niagara Falls

Love my new Hyundai Sonata Hybrid! Mike Cernick, with whom I has the absolute pleasure of dealing to purchase my vehicle, was the consummate professional. He went above and beyond the call of duty, even whom I has the absolute pleasure of dealing to purchase my vehicle, was the consummate professional. He went above and beyond the call of duty, even going in on a day off to ensure pre-Christmas delivery and got me into the vehicle I wanted for a very fair price. I have already confidently recommended him to friends and family. More

I was looking for a pre-owned Tucson or similar vehicle and researched on line and by word of mouth prior to deciding to visit the Niagara Falls Hyundai dealership just before Christmas this year. My brot and researched on line and by word of mouth prior to deciding to visit the Niagara Falls Hyundai dealership just before Christmas this year. My brother and sister-in-law had recently purchased a 2013 Elantra from the same dealership and were extremely pleased with the customer service and price. I was not looking forward to the experience so was expecting the worst. When I walked into the dealership, I was greeted by Lucia and told her exactly what I was looking for and the price range that suited my budget. It happened that there was only one Tucson on the lot . We took it for a test ride, returned to the dealership and started the process of purchasing the vehicle. Lucia listened to what I was saying regarding my vehicle needs and treated me with respect. In addition, when finalizing the vehicle financing, Rick was extremely professional and did not attempt to "over-sell" me on the multitude of extras that were available for purchase. As a bonus, my brother and sister-in-law received $100 for their referral and I received a Christmas turkey! I have personally related my pleasant experience with Hyundai to friends and family and will continue to do so. More

I came to Auto Value to have my car serviced, and decided to talk to the Finance girl named Melinda .This was a great experience. Melinda talked to me about my options and gave me some choices that decided to talk to the Finance girl named Melinda .This was a great experience. Melinda talked to me about my options and gave me some choices that fit with my life.At the end of my visit I decided to trade in my car and now own a 2013 Black Accent--I just love it and am very happy about my decision.Thanks to Melinda.!!!! She is a valuable asset to the company. Dean also was very helpful and made my experience most enjoyable. I have told all my friends about this experience and hopefully I can interest them into taking a look about what you have to offer. Sincerely Sandi Leavey More

Lucia introduced herself to me and my daughter. From beginning to end she was exceptional. One thing that really impressed me was attention to detail. That's customer service for me. Matt on the othe beginning to end she was exceptional. One thing that really impressed me was attention to detail. That's customer service for me. Matt on the other hand kept his promised to me. Thanks for not giving up. Rick explained all the financial details accordingly to me. Excellent teamwork. More

I purchased my first car at this dealership towards the end of November 2012. I am extremely happy with my car and was very happy with the way I was treated at this dealership. The salesperson I dealt with end of November 2012. I am extremely happy with my car and was very happy with the way I was treated at this dealership. The salesperson I dealt with was Ryan Perault and I was very satisfied with his customer service. I never felt pressured and I felt that he was very knowledgeable. More

Mike took me and my kids in dealership and treat us like we have know each other forever. He was so helpful and knowledgeable that convinced us to make up our minds right away.Mike was doing everything to m we have know each other forever. He was so helpful and knowledgeable that convinced us to make up our minds right away.Mike was doing everything to make sure that we got good timely service with professional manners. This was not all, Mike still call me from time to time to make sure that everything is going well and that we are all happy with our newly purchased hybrid. Thank you all guys it was grate experience and I will gladly recommend your service to my family and friends. Happy holidays to all!!! More

Kristen (my wife) and I were treated well from the moment we entered the dealership. We wouldn't hesitate to recomend Autovalue specifically Dean and Melinda to friends and family who are shopping for a new we entered the dealership. We wouldn't hesitate to recomend Autovalue specifically Dean and Melinda to friends and family who are shopping for a new car. thanks Jason Dockeray More

I just purchased a 2013 Elantra GT and have to say I'm totally satisfied with the whole experience at AutoValue. I've purchased numerous new vehicles over the years but this is my first Hyundai. Adele was totally satisfied with the whole experience at AutoValue. I've purchased numerous new vehicles over the years but this is my first Hyundai. Adele was great right from beginning to end. She is very knowlegable, friendly, patient and took lots of time to go over the many features and options. I was especially impressed with the follow up call days after to check and see if all was well. Hats off as well to Matt, Amelio and Joe in making the purchase an easy one for me. More

My wife and l were very impressed with how friendly and professional everyone was. They made us feel important, Mike and Rick were very helpful and made sure our needs were met. Mike located our desired c professional everyone was. They made us feel important, Mike and Rick were very helpful and made sure our needs were met. Mike located our desired car and made certain it was ready in a timely manner and l would not hesitate recommending this dealership to anyone. More

I went in this morning with a nail in my back tire. I own a Vera Cruz that is 4 yrs old and have been thinking out trading in for a new extended Santa Fe when they arrive. I ask Chris at service if he knew w a Vera Cruz that is 4 yrs old and have been thinking out trading in for a new extended Santa Fe when they arrive. I ask Chris at service if he knew when they were coming in. He suggested I ask Joe. Joe told me they would be in sometime in Jan or Feb. We got to talking about the Vera Cruz and he mentioned they were selling them off first. He showed me the price which was lower than what I had paid in 2008. He got me thinking. While I was waiting to get my tire repaired Melinda came out of her office and noticed I was thinking big time and asked (my wife and I had dealt with her before when we bought my wife's Tucsan) what i was thinking. Told her I was now thinking of a new Vera Cruz. She asked me if I wanted to crunch some numbers. Amelio came in knowing I was a loyal customer, offered a great trade in deal and the deal was done. All 3 worked like a team and ended up with another sale. I have to say chris and the service team are also great. I have referred people to the dealership and will continue to do so. Great people to work with. More