AutoValue Hyundai Niagara Falls

Went to the dealership with a Tuscon GL in mind and a budget with no wiggle room. Joe did his best; went back a second time to see what he could do for us; and the ultimate deal was made! We even got t budget with no wiggle room. Joe did his best; went back a second time to see what he could do for us; and the ultimate deal was made! We even got two programmed vehicle starters thrown in at no charge. While the negotiations where going on; I enjoyed to coffees; which were much appreciated as I had just finished my work day; including one hour overtime. Joe took us out to our new vehicle and went through all the bells and whistles with us; he was very informative! We were treated with the utmost care and have given your survey the rating it deserves. Thanks again! Jean and Ingo Michalz. More

Mike and Amello went above and beyond to help us get new cars. The customer service they gave was exceptional. The treatment i received there made me a customer for life and i would recommend the dealership cars. The customer service they gave was exceptional. The treatment i received there made me a customer for life and i would recommend the dealership to anyone that wants to buy a new car. More

The people were very friendly and helpful. They worked very hard to get me what i wanted as close to my price as possible. The people were very knowlegeable about the product and would gout of there way t very hard to get me what i wanted as close to my price as possible. The people were very knowlegeable about the product and would gout of there way to find an answer to a question they could not answer themselves. More

I recently made a visit to the Autovalue dealership looking to purchase my first new car. Mike Cernick made the process simple, easy and not pushy at all! I really dont know much about cars so Mikes ex looking to purchase my first new car. Mike Cernick made the process simple, easy and not pushy at all! I really dont know much about cars so Mikes expertise and knowledge of all the models were very much appreciated. We finally decided on the Elantra Coupe and I couldn't be happier! I will certainly be coming back to see Mike when I need to purchase my next car and will also be recommending my friends and family to go and see Mike! Thanks again! More

The sales associate (Dean) took his time showing all my options, explaining everything clearly and concisely. He did not try and push any particlular deal at me. I felt at all times that I was in control options, explaining everything clearly and concisely. He did not try and push any particlular deal at me. I felt at all times that I was in control of my choice of vehicle Some 4 hours were spent in all in the dealership. During that time I was looked after very well by Dean and his colleagues. His Manager came over to introduce himself as did some of the other senior managers. The finance manager also ensured he went over everything and I understood all the specific details More

Before i got my Sonata i did some research on the dealers around here and i got to the dealer rater and i was amazed by the info you can get on this site. It really helps us buyers to make up our mind which around here and i got to the dealer rater and i was amazed by the info you can get on this site. It really helps us buyers to make up our mind which dealer ship to pick. Based on what i've read i went to Auto Value and i would say everything that other people say it's true. Great place to buy a car i was not disappointed, the best experience so far.I was lucky to be helped by Lucia who goes above and beyond to provide exceptional customer service.Well done, love my new sonata. More

I wanted to thank both Mike and Rick for making the purchase of my new 2013 Santa Fe such an enjoyable experience. This is my third new vehicle in the past 10 years and my first Hyundai and I must say purchase of my new 2013 Santa Fe such an enjoyable experience. This is my third new vehicle in the past 10 years and my first Hyundai and I must say that dealing with Autovalue was a breeze. Mike took the time to show me multiple cars during the test drive phase and allowed me to discuss openly what I was looking for in a new car in terms of options and budget. Each time I visited the dealership I was treated with respect and seriously made to feel like I was family, which is one of their mottos. Once I decided on the Santa Fe, Rick effortlessly walked me through the financing paperwork with ease and even some humour, which makes the process a lot less stressful. When I came to pick up my new car, the GM of the dealership not only shook my hand and congratulated me on my purchase, but thanked me for my business. That is something that you don't hear every day. Mike was knowledgeable, friendly, professional and courteous. As a woman that really does not know that much about cars, he was happy to answer any questions I had and even provided me with information that I never thought to ask. I would highly recommend that you go visit Mike at Autovalue Hyundai so you can experience his amazing service for yourself. Thank you again! I am loving my new ride! More

I needed to replace the rear wiper blade on my Elantra Touring, but the blade was not in stock when I took my car in for its oil change. Although Mike works on the sales floor, I think he went above and Touring, but the blade was not in stock when I took my car in for its oil change. Although Mike works on the sales floor, I think he went above and beyond his job when he took the time to deliver the blade to my house when it came in, and installed it for me as well! Saving me a trip back to the dealership. The service industry could use a few more people like Mike! A big thank you to Mike! More

Everyone at AutoValue was very friendly and great to work with. They made buying a new car fun and enjoyable. Even though it was really cold the day we came looking Mike braved the outdoors and came out to u with. They made buying a new car fun and enjoyable. Even though it was really cold the day we came looking Mike braved the outdoors and came out to us. This really made an impression as we had just been to another dealership and no one came out to greet us. Mike listened to our needs and found the best car for us. Matt was friendly and helpful in sealing the deal. Jessica was great from the financial perspective. I especially like that everyone made my son part of the sale. They were very nice and included him in conversations. Delivery was quick and painless. I love my new Elantra! More

I dealt with Mike Cernick who was not pushy at all and was willing to take the time I needed to pick out a car that was right for me both in what I liked and in my price range. He was very knowledgeable a was willing to take the time I needed to pick out a car that was right for me both in what I liked and in my price range. He was very knowledgeable and addressed any concerns that I had. They made me a fair offer for my trade in a fair price for the car that I bought. Mike took the time to go through all the features and (buttons) when I picked up the car. I really like the quality of the car and the great service that I received. Amelio the General Manager was open to working with me to come up with a price that was right for me and fair for both of us. Joanne was very friendly and a pleasure to deal with. Gisele went through the options available and was informative about the benefits. Great experience overall. More