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AutoValue Hyundai Niagara Falls
Niagara Falls, ON
876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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876 Reviews of AutoValue Hyundai Niagara Falls
August 13, 2016
First time customer Staff was very friendly, knowledgeable and professional. Was worried when their motto read, "we treat you like family" :). Appreciated the wifi and d Staff was very friendly, knowledgeable and professional. Was worried when their motto read, "we treat you like family" :). Appreciated the wifi and drink options in the waiting room. Hard to rate quality of work in my case More
by SHB
Employees Worked With
Tina Kennedy
August 13, 2016
Amazing service, people, and cars I love Hyundai as a brand and their cars but the Hyundai Dealership in Niagara Falls was amazing from the start and now it keeps that amazing feeling I love Hyundai as a brand and their cars but the Hyundai Dealership in Niagara Falls was amazing from the start and now it keeps that amazing feeling coming every time I go there. From buying my new car to getting it serviced I am treated like family and better and I wouldn't take my car anywhere else. Thank you guys , and ill be seeing you in another 10k More
by Jokanovic
Employees Worked With
Joe Scozzafava, Tina Kennedy
August 04, 2016
Great experience We were visiting Niagara Falls when our Hyundai Accent started shaking and running very roughly. Steve Reimann and the ladies at the service desk took We were visiting Niagara Falls when our Hyundai Accent started shaking and running very roughly. Steve Reimann and the ladies at the service desk took amazing care of us. Even though it was late afternoon, they took the time to explain and demonstrate the problem. Thank you for your kindness and efficiency! More
by Sandy from lindsay
Employees Worked With
Steve Reimann
July 09, 2016
Great Experience Was very impressed with the level of professionalism and friendliness! Walked in at 9am and came back at 3:30 to take my new car home. I didn't feel Was very impressed with the level of professionalism and friendliness! Walked in at 9am and came back at 3:30 to take my new car home. I didn't feel pressured into making any decisions. Will recommend Joe to all my friends and family! Also sat in the lounge waiting for my car to be ready and had the pleasure of watching Tina interact with clients. More
by Shannon
Employees Worked With
Joe Scozzafava, Caroline Romanek, Tina Kennedy
July 07, 2016
Excellent People Joe was great, My daughter was looking to lease a car for back to school. He took his time to explain options and offered the best price. Joe was great, My daughter was looking to lease a car for back to school. He took his time to explain options and offered the best price. More
by helpful father
Employees Worked With
Joe Scozzafava
July 04, 2016
Awful Experience. Please DO NOT buy here. Reasons why I have given a 1 star rating are as follows: - PREVIOUS OWNERS INFORMATION IN GLOVE COMPARTMENT. Yup, ALL OF HER INFO. (Including her p Reasons why I have given a 1 star rating are as follows: - PREVIOUS OWNERS INFORMATION IN GLOVE COMPARTMENT. Yup, ALL OF HER INFO. (Including her previous finance agreement from John Bear with her VERY private information) - GLASS IN THE TRUNK. Guess detailing a trade in is a waste of time? - Asked the Finance Manager what the sign out front was that says no payments for (x) amount of months. He said it was too late since I had already signed the loan etc and that I should have mentioned that. Which may be true.. BUT WOULDN'T IT HAVE BEEN NICE TO KNOW ?! - Asked for ANY incentives and told the car was being sold at rock bottom price. Would not even give an oil change ( Which I understand.. now this would have been a good time to mention the no payments for (x) months). - Neglected to mention that the previous owner had put in aftermarket heated seats. ( No complaints here.. but seriously did you even drive this vehicle to test it?) - Used a drill to put new plates on.. stripped the threading. Please put new plates on by hand. - ALIGNMENT WAS WAYYY OFF!!!! I DROVE OFF THE LOT SLANTED. BROUGHT IT BACK AND THEY RECTIFIED THE ISSUE.... WHO TEST DROVE THIS THING?! In summary, While the workers are friendly (for the most part) it appears that the dealership does not care about the trade in vehicles they sell or the customers purchasing them. More
by DissapointedCustomer
Employees Worked With
It was no specific employee , rather the whole experience., Sheri Stacey, John VanZalen
June 29, 2016
They Rock!! This company is amazing. They took the time to find us a good pre owned vehicle and worked out our payments to where we could afford it. I am so ver This company is amazing. They took the time to find us a good pre owned vehicle and worked out our payments to where we could afford it. I am so very happy with them! Caroline and Joe are awesome!! More
by SheriT
Employees Worked With
Joe Scozzafava, Caroline Romanek
June 19, 2016
Friendly and trustworthy service I had a great experience with the purchase of my car at autovalue hyundai. The sales associates who helped me were courteous, patient and understandin I had a great experience with the purchase of my car at autovalue hyundai. The sales associates who helped me were courteous, patient and understanding of my needs. This was my first purchase of a vehicle and I am absolutely thrilled. Due to the terrible service I received before this I was very apprehensive, but this dealership made my experience so painless. Thank you so much for your dedication to ensuring your customers are happy. More
by Amy Leanne
Employees Worked With
Joe Scozzafava, Caroline Romanek
June 06, 2016
Great Service I was a GM driver my whole life and basically got tired of their arrogance towards customer service. On one ocaision I had to rent a vehicle for a bu I was a GM driver my whole life and basically got tired of their arrogance towards customer service. On one ocaision I had to rent a vehicle for a business trip and ended up with a Santa Fe. I was totally impressed by the vehicle and decided I would try one for my next vehicle. Four years in, and now out of warranty, I still take my vehicle to be serviced at this dealership. I trust and believe in them and Sheri is fantastic to deal with. She really puts customers first. More
by Ed & Heather
Employees Worked With
Sheri Stacey
June 04, 2016
Great Experience After a not so great experience with some staff about a year ago this time was completly different story. We had some extenuating circumstances aro After a not so great experience with some staff about a year ago this time was completly different story. We had some extenuating circumstances around our deal that complicated things but this time they were fantastic. This deal was easy fast and an all around great experience. So happy we stayed with this dealership. More
by Happycustomer
Employees Worked With
Joe Scozzafava, Caroline Romanek
