AutoValue Hyundai Niagara Falls

Women aren't supposed to be this good . My problem had a very simple solution . Tia listened to my description of the problem . We went outside . She looked the car ove My problem had a very simple solution . Tia listened to my description of the problem . We went outside . She looked the car over and had me on my way in a few minutes . No charge , no ridicule , no insults . She could have told me to come back on Monday or to leave the car there as some other dealers have done . I'm impressed ! This is my third Hyundai . I'm moving outside the area so I wont be using this dealer again . I hope the next dealer can measure up . I doubt it ! More

My First Car! This was my first time at the dealership, just looking for a car to get me from work and school. I saw the ad online for the pre-owned car, low km and This was my first time at the dealership, just looking for a car to get me from work and school. I saw the ad online for the pre-owned car, low km and great price! Great customer service from my first emails with Kelly to talking with Mark and Marianne. More

Awesome Customer Service! I have owned my Hyundai Elantra since 2011. I have always had excellent customer service whenever I have had to bring it in for servicing. I never w I have owned my Hyundai Elantra since 2011. I have always had excellent customer service whenever I have had to bring it in for servicing. I never worry that I am being gouged or strong-armed into having unnecessary repairs/work done on the vehicle. My experience has been that staff go above and beyond what it required. They make you feel at home. During my last visit I was kept updated frequently as I waiting in the comfy lounge they have set up for customers. There is a lot to be said for personalized service and being made to feel like you are not just another client. Best of all? Smarties for the humans and dog treats for visiting fur babies! More

Customer service is still ALIVE!! I came to this dealership for the first time. (We moved from Mississauga) for a recall on my car. The customer service from the service staff was impe I came to this dealership for the first time. (We moved from Mississauga) for a recall on my car. The customer service from the service staff was impeccable!!!! They were very friendly and efficient. Not pushy . Very professional and yet actually took the time to know my name and introduce her self! Amazing customer service. I will be back! More

Tina in service is #1 Tina and all of her colleagues have gone above and beyond tonight in providing excellent customer service and making sure that I have a great vehicle. Tina and all of her colleagues have gone above and beyond tonight in providing excellent customer service and making sure that I have a great vehicle. Tina made sure all of my needs were met and her colleagues in the service department helped with most of them staying past their closing time to make sure my vehicle was tip top. Thank you all for the fabulous experience, making me feel comfortable and like the top priority. I even returned to my car with some chocolate. More

They don't want your business! Having done some research, I was sure I wanted a Hyundai. However, the sales person I dealt with was Rob, and he was horrible. I felt like I was inco Having done some research, I was sure I wanted a Hyundai. However, the sales person I dealt with was Rob, and he was horrible. I felt like I was inconveniencing him by being there. When it came time to crunch some numbers, he made me wait for a very long time while he walked away to look into financing. My experience was so bad, that I decided to purchase something other than a Hyundai! More

Excellent service This was my first visit to this location and Tina looked after my service needs promptly and professionally. It was a pleasure to deal with her from This was my first visit to this location and Tina looked after my service needs promptly and professionally. It was a pleasure to deal with her from start to finish and it was obvious that she takes customer care seriously and in such a genuine manner. I will definitely return to this location for all my future service needs. More

outstanding service experience! Jane was fantastic! Extremely personable and helpful! She made us feel welcomed at every service appointment we had, and was on the ball updating us Jane was fantastic! Extremely personable and helpful! She made us feel welcomed at every service appointment we had, and was on the ball updating us on our vehicle status when we had it getting serviced. My husband and I would highly recommend Jane to oversee your service appointments. More