Audi Vaughan

I bought 2011 S5. Test drive and paperwork were flawless. I enjoyed the atmosphere but above all salesperson had answers to everything. Not to mention very professional service. Couple of months later I bl I enjoyed the atmosphere but above all salesperson had answers to everything. Not to mention very professional service. Couple of months later I blew my front tire. So I called her (salesperson). She did all the leg work. Ordered new tire and called me back. I was served within two hours after my first phone call! And everything was covered by insurance (I had tire insurance). I have used other Audi dealer once and Pfaff Audi stands head and shoulders above. Sincerely, Lukas More

Jeff Heacock <jheacock@pfaffaudi.com> is one of the most professional, knowledgeable individuals that I had the extreme pleasure of dealing within the purchase of my 2011 A5. I would highly recommend c most professional, knowledgeable individuals that I had the extreme pleasure of dealing within the purchase of my 2011 A5. I would highly recommend contacting Jeff for anyone looking to purchase a new Audi. More

Ab and Pfaff Audi were recommended by someone we trust in the automotive business and everything we talked about was executed. Ab suggested to us that a 2012 vehicle would be a better option for us as the ve the automotive business and everything we talked about was executed. Ab suggested to us that a 2012 vehicle would be a better option for us as the vehicle is now stock loaded and the price had dropped. This type of honesty and foresight is extremely appreciated. We were updated as to the car's location and when the estimated arrival would be. A small die-cast audi toy on display was coveted by my 8 yr old son when we first dropped by to see Ab and as we left Ab promised that when we would drop in to pick up our vehicle, the toy car would be there for my son. That was over a month ago. Sure enough the toy was inside much to his delight. Small touches like that go a long way. The whole new car buying experience was what we expected it to be and much more. Highly recommended! Looking forward to many years with our new ROCKET! Thanks. steve More

Awesomely friendly and approachable dealership, sales and service agents. Very helpful in arranging alternate transportation when necessary. Dealing with Jacquie was a pleasure. She took care of everythi service agents. Very helpful in arranging alternate transportation when necessary. Dealing with Jacquie was a pleasure. She took care of everything. Actually made buying a car fun for a change. Go see her. More

Car Mechanics tend to have a negative stigma that I believed to be true until around 6 years ago when I first met Shaun at Phaff Audi. I believe his ability to build relationships with your customers believed to be true until around 6 years ago when I first met Shaun at Phaff Audi. I believe his ability to build relationships with your customers not only puts customer at ease but more importantly you feel like he genuinely cares about your experience. He gives a new definition to the phrase “world class service” I also think it’s important to identify the very professional and understanding Service Manager; Mark that is always willing to hear a customer’s concern and never makes one feel like their business is not appreciated. “Bravo” Phaff Audio for your exceptional employees you have in Shaun and Mark! Omar Thomas More

So far it has been a pleasure dealing with the staff at Pfaff Audi Vaughan. I bought my A4 from Jacqueline Abdo, who impressed me with her knowledge about the vehicle and it's capabilities and options. S Pfaff Audi Vaughan. I bought my A4 from Jacqueline Abdo, who impressed me with her knowledge about the vehicle and it's capabilities and options. She pulled out all the stops during my purchasing period. Her level of customer service is amazing. Every time I return to the dealership, she's always there to chat or answer any questions I may have. Thank you Jacqueline. Out of all the service advisers I've had over the years, Shaun Hedrick is definitely the nicest and most knowledgeable. He doesn't try to "upsell" you on things you don't need and I appreciate it very much. It's because of this "don't screw the customer attitude" that I will continue to use Shaun and Pfaff Audi Vaughan for my service appointments. At Pfaff, I never have to worry whether or not my car is in good hands, because it is. I definitely appreciate the incredible customer service I receive at this dealership. Shaun you're incredible, Thanks! More

My overall experience with Jacqueline Abdo, Sales, at Pfaff Audi has been excellent. She is always responsive and very helpful. Extremely knowledgeable with regard to product. I would strongly recomme Pfaff Audi has been excellent. She is always responsive and very helpful. Extremely knowledgeable with regard to product. I would strongly recommend her to anyone looking to purchase, lease a new or used vehicle. Audi by far is a great car and a great experience. More

The service at PFAFF Audi was impeccable. Information requested was provided promptly and all staff members were friendly, approachable and helpful. Specifically, Johnny Forgione provided assistance with requested was provided promptly and all staff members were friendly, approachable and helpful. Specifically, Johnny Forgione provided assistance with the arrangements for the lease of my 2011 A5. I was treated with a professionalism that is rare to find these days. My entire experience at PFAFF Audi was pleasant and I would highly recommend Johnny Forgione and the PFAFF Audi dealership to friends/family interested in purchasing/financing an Audi! More

THE ENTIRE EXPERIENCE OF PURCHASING THE VEHICLE WAS COMPLETELY PROFESSIONAL AND FRIENDLY AT THE SAME TIME. ALL QUESTIONS WERE ANSWERED IN A CLEAR AND EASY TO UNDERSTAND MANNER. COMPLETELY PROFESSIONAL AND FRIENDLY AT THE SAME TIME. ALL QUESTIONS WERE ANSWERED IN A CLEAR AND EASY TO UNDERSTAND MANNER. More

my experience at Pfaff Audi was very pleasent. Friendly atmosphere with Great hospitality, honest and willing to meet any need you desire in buying a car! The staff is great, helpful and they make you feel atmosphere with Great hospitality, honest and willing to meet any need you desire in buying a car! The staff is great, helpful and they make you feel very comfortable with no pressure and that was important to me!! 10 out of 10 More