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Audi Vaughan

Vaughan, ON

4.2
128 Reviews

9088 Jane St

Vaughan, ON

L4K 2M9

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128 Reviews of Audi Vaughan

October 22, 2025

Service awesome especially when i told the problem of the car they care right away even I wait for fews week to replace the parts But it’s worth it and thank you for service advisor Shaun he take everything More

by victopagulayan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Oct 22, 2025 -

Audi Vaughan responded

We’re so glad to hear you had a positive experience, Victopa! It’s great knowing Shaun and our team took excellent care of your car and made the wait for parts worthwhile. Thank you for recommending Audi Vaughan, and we look forward to assisting you again in the future.

October 20, 2025

Very professional. I very much appreciated the constant updates during day as to updates on repair. Daniel was very courteous and helpful in addressing my concerns. More

by Gcaprara55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 20, 2025 -

Audi Vaughan responded

Gcaprara55, we are so glad to hear about your positive experience! Daniel and the team strive to keep you informed and supported every step of the way. We look forward to seeing you again for any future service needs.

October 20, 2025

Audi Vaught is a very professional organization and clearly with customer satisfaction as a major criterion. The service advisor was very helpful in layout my options. The technician sent me a video More

by talavie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wootton
Oct 21, 2025 -

Audi Vaughan responded

Thank you, Talavie, for your thoughtful review. It is great to hear that our team provided such clear communication and transparency throughout your visit. We are glad the video update helped keep you informed, and we look forward to welcoming you back for your next service.

October 13, 2025

It was just an oil change but they were quick and the advisor kept in contact with me! More

by Lesmcnerney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Andrew
Oct 13, 2025 -

Audi Vaughan responded

Hi Les, Thank you for sharing your top-tier customer service experience at Audi Vaughan. We look forward to welcoming you back with any future automotive needs. See you next time!

October 13, 2025

Impeccable service from my advisor Shaun. Shaun is top of his customer service game. Service technician was also very thorough in his video explanation and the service was well done. The serv More

by Paul Zed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Oct 13, 2025 -

Audi Vaughan responded

Hi Paul, Thank you for sharing your feedback. While we're glad you had an exceptional experience with Shaun and the technician, we’re sorry to hear about the communication issues you faced. We’ll address this internally. We’re grateful for your business and look forward to welcoming you back in the future. - The Audi Vaughan Team

October 01, 2025

Professional attitude by the staff Knowledgeable staff Fast and easy drop off and pick up More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wootton
Oct 01, 2025 -

Audi Vaughan responded

Thank you for sharing your feedback, RC! We’re glad to hear you found the staff professional, knowledgeable, and efficient with the drop-off and pick-up process. We truly appreciate your review and look forward to seeing you again.

October 01, 2025

A great team and very friendly staff. We've had numerous vehicles from here, always a great experience. More

by jeffweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wootton
Oct 02, 2025 -

Audi Vaughan responded

It is wonderful to hear your experiences have consistently been so positive, Jeff! We’re grateful for your continued trust and truly appreciate your kind words. We look forward to welcoming you back again in the future.

September 25, 2025

Breach of contract on used Audi Care Package. Sued in small claims court and on Aug of 2024 Judge awarded court order to pay judgment. No intention to pay or acknowledge breach of their contract. More

by Mcatania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Sahakian,Chris Pfaff, Vito Paladino, Alex Krigos
Sep 26, 2025 -

Audi Vaughan responded

We are very sorry to hear about your experience and understand how concerning this situation must be. Please reach out to us directly so we can review your case in detail and work toward a resolution. We take all matters seriously and want to ensure that your concerns are addressed appropriately. Best, Jessa Avila - New Vehicle Manager - 905-907-2834

September 21, 2025

Always a pleasure coming to Audi Vaughan’s for service on my S5. Thanks again! More

by jarrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra Verducci
Sep 22, 2025 -

Audi Vaughan responded

Jarrod, it is wonderful to hear that your visits for S5 service are always a pleasure. We truly appreciate your loyalty and look forward to seeing you again for future Audi service needs.

September 19, 2025

I took my Q8 in for water pump repair and my service representative Alessandra was amazing, she walked me through the process and when other issues arose with my vehicle she was right there going throug More

by garcia.eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra Verduci
Sep 19, 2025 -

Audi Vaughan responded

Eileen, it is wonderful to hear that Alessandra provided such attentive and thorough service. We are glad she kept you informed and ensured you felt listened to throughout the process. Thank you for sharing your experience, and we are thrilled Alessandra is now your go-to service representative at Audi Vaughan.

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