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Audi Vaughan

Vaughan, ON

4.1
123 Reviews

9088 Jane St

Vaughan, ON

L4K 2M9

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123 Reviews of Audi Vaughan

October 01, 2025

Professional attitude by the staff Knowledgeable staff Fast and easy drop off and pick up More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wootton
Oct 01, 2025 -

Audi Vaughan responded

Thank you for sharing your feedback, RC! We’re glad to hear you found the staff professional, knowledgeable, and efficient with the drop-off and pick-up process. We truly appreciate your review and look forward to seeing you again.

October 01, 2025

A great team and very friendly staff. We've had numerous vehicles from here, always a great experience. More

by jeffweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wootton
Oct 02, 2025 -

Audi Vaughan responded

It is wonderful to hear your experiences have consistently been so positive, Jeff! We’re grateful for your continued trust and truly appreciate your kind words. We look forward to welcoming you back again in the future.

September 25, 2025

Breach of contract on used Audi Care Package. Sued in small claims court and on Aug of 2024 Judge awarded court order to pay judgment. No intention to pay or acknowledge breach of their contract. More

by Mcatania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Sahakian,Chris Pfaff, Vito Paladino, Alex Krigos
Sep 26, 2025 -

Audi Vaughan responded

We are very sorry to hear about your experience and understand how concerning this situation must be. Please reach out to us directly so we can review your case in detail and work toward a resolution. We take all matters seriously and want to ensure that your concerns are addressed appropriately. Best, Jessa Avila - New Vehicle Manager - 905-907-2834

September 21, 2025

Always a pleasure coming to Audi Vaughan’s for service on my S5. Thanks again! More

by jarrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra Verducci
Sep 22, 2025 -

Audi Vaughan responded

Jarrod, it is wonderful to hear that your visits for S5 service are always a pleasure. We truly appreciate your loyalty and look forward to seeing you again for future Audi service needs.

September 19, 2025

I took my Q8 in for water pump repair and my service representative Alessandra was amazing, she walked me through the process and when other issues arose with my vehicle she was right there going throug More

by garcia.eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra Verduci
Sep 19, 2025 -

Audi Vaughan responded

Eileen, it is wonderful to hear that Alessandra provided such attentive and thorough service. We are glad she kept you informed and ensured you felt listened to throughout the process. Thank you for sharing your experience, and we are thrilled Alessandra is now your go-to service representative at Audi Vaughan.

September 13, 2025

A great team and very friendly staff. We've had numerous vehicles from here, always a great experience. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean,Christian
Sep 16, 2025 -

Audi Vaughan responded

Mike, we truly appreciate your continued trust and loyalty. It is great to know that each experience with our team has been positive and friendly. Thank you for sharing your kind words, and we look forward to helping you with many more vehicles in the future.

August 21, 2025

Friendly & professional staff. I was in and out very quickly. I was able to get a loaner car for the day. More

by hamid.farrashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Aug 22, 2025 -

Audi Vaughan responded

Hamid, we’re happy to hear our team made your visit quick and hassle-free and that you were able to get a loaner for the day. We appreciate your feedback and look forward to seeing you again at Audi Vaughan!

August 06, 2025

If you want you and your family dragged through the mud with pure lies, deception, false promises and headaches. But of the liar Joshua in sales. Then when you have a problem with a used car 1! Day after y More

by Josh n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua, Luca and Jessa.
Aug 07, 2025 -

Audi Vaughan responded

Josh, we take accusations like this very seriously. We're sorry to hear about your experience and the concerns you've raised regarding the vehicle and your interactions with the team. While we can't speak to all the details here, we'd appreciate the opportunity to better understand what happened. Please reach out to us directly so we can look into this further. Best, Jessa Avila - New Vehicle Manager - 905-907-2834

July 30, 2025

Shaun Hedrick was very attentive and helpful. He explained the service process required, and made the experience a pleasure. More

by jmoula13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Jul 31, 2025 -

Audi Vaughan responded

Your feedback means a lot to us! We are pleased to hear your experience with Shaun was smooth and informative and that he made your visit with us at Audi Vaughan that much better. We look forward to seeing you again!

July 28, 2025

Best service in vaughan. Came in for a scheduled maintenance and left with a new 2025 Q5. Rob and team were great. By far the nicest showroom i've been too. More

by Crissy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandy
Jul 29, 2025 -

Audi Vaughan responded

Crissy, it's awesome to hear that Rob and the team delivered such stellar service! We love to make our customers happy, so it is wonderful you experienced no less. Enjoy your new 2025 Audi Q5 from all of us at Audi Vaughan!

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