Audi Vaughan

Terrific experience with the sales department. You can see they truly care about building a long relationship together. Special thanks to Domenic You can see they truly care about building a long relationship together. Special thanks to Domenic More

Enjoyed my time at their cars and coffee event. I knew some of their vendors who all spoke very highly of both this Audi Vaughn dealership and Porsche Vaughan. Great organization with great people I knew some of their vendors who all spoke very highly of both this Audi Vaughn dealership and Porsche Vaughan. Great organization with great people More

Great experience all around dealing with my sales person. They even offered an incentive for me to store my winter tires until the fall. Love my new Q5 They even offered an incentive for me to store my winter tires until the fall. Love my new Q5 More

Great staff and friendly people. We’ve purchased over 6 cars here and will keep coming back We’ve purchased over 6 cars here and will keep coming back More

Friendly and inviting team - we managed to get both an Audi and Ducati as they had both available. My husband and I couldn’t be happier Audi and Ducati as they had both available. My husband and I couldn’t be happier More

The new service manager is the best I’ve seen in 15 years. What a difference dealing with Christopher. He was so patient and helpful and even had the head mechanic come speak to us to explain the iss years. What a difference dealing with Christopher. He was so patient and helpful and even had the head mechanic come speak to us to explain the issue. Very refreshing! More

Alessandra Verduci was very professional and helpful. They had found issue with the vehicle and assured it would be addressed quickly as possible They had found issue with the vehicle and assured it would be addressed quickly as possible More

Breach of contract on my used Audi Care plan and would not honor court decision. not honor court decision. More

In a span of 4months i have already been there 3 times and the issue has still not be resolved. I was having issue with my front right tire when it was making a stuttering noise and first time they said i and the issue has still not be resolved. I was having issue with my front right tire when it was making a stuttering noise and first time they said it was fixed by just driving and nothing was found and they returned it after changing to winter tire. As soon as i went back on summer tire i found this problem again and went there where a clutch issue was found and by then the noise and stuttering for the right tire was too much. They change the clutch and said problem fixed. Just the next day of pick up i found the issue still hanging there with another one adding to it. I saw a tire buldge on the same side probably because of all those stuttering and tire facing damage. I was told that its not from that and probably i drove it over a pothole making it my mistake which was never the case. On top of that they always have an excuse of too much waiting time and are never able to start the service and usual wait time is 3-4 days. They are always short staff and they do not act quickly. I almost paid 200cad everytime i go to this place in uber for work since i do not get my car back. Not to mention the vehicle is brand new and its only been 8months where i started getting this issue and they were not able to diagnose it on time leading to other issues More

There’s only one word to describe the staff at Pfaff “Amazing” The new management in service is really dialed in. “Amazing” The new management in service is really dialed in. More