Back

Audi Vaughan

Vaughan, ON

4.3
161 Reviews

9088 Jane St

Vaughan, ON

L4K 2M9

Directions

By Type

161 Reviews of Audi Vaughan

December 09, 2025

Reliable and knowledgeable. Provides good workmanship. Great customer service. On time, takes care of customer More

by diula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Dec 10, 2025 -

Audi Vaughan responded

Hi Diula, thanks for highlighting our reliable service and knowledgeable team here at Audi Vaughan! We truly appreciate your business and look forward to seeing you again!

December 05, 2025

My little girl and I got ripped off here in every possible way. Joshua Gonzales was salesman. Was given SQ5 with brake light falling out, mirror on passenger side broke and rear wiper not working. Af More

by Josh n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Gonlazes, Jessa Avila, Sean Sahakian, Chris Pfaff,
Dec 09, 2025 -

Audi Vaughan responded

Josh, I am very sorry to hear about the challenges you and your daughter have faced with your vehicle and the frustration this situation has caused. Your concerns are important, and we want to ensure your experience is reviewed carefully. Please reach out to me directly through the contact information below so we can discuss your case and explore next steps. Best, Jessa Avila - New Vehicle Manager - 905-907-2834

December 05, 2025

My little girl and I got ripped off here in every possible way. Joshua Gonzales was salesman. Was given SQ5 with brake light falling out, mirror on passenger side broke and rear wiper not working. Af More

by Josh n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Gonzales, Jessa Avila, Sean Sahakian, Leslie Wollen, Chris Pfaff.
Dec 09, 2025 -

Audi Vaughan responded

Josh, I am very sorry to hear about the challenges you and your daughter have faced with your vehicle and the frustration this situation has caused. Your concerns are important, and we want to ensure your experience is reviewed carefully. Please reach out to me directly through the contact information below so we can discuss your case and explore next steps. Best, Jessa Avila - New Vehicle Manager - 905-907-2834

Dec 10, 2025 -

Josh n responded

It’s disgusting that you post you, or Audi Vaughan, or Pfaff as a whole cares at all? You post this to my 100% true and honest review, so you can make others think you will do anything about it? My little girl and I had savings enough to buy a vehicle I was told was impeccable, mint condition, services only at Audi Vaughan. Not even a full 24! Hours and I had problems like I said above. Only my little girl and I suffering. Then it dies only 3 months! After buying, I call there and nobody returns emails, or voicemails, or personal messages from reception. I go with only money I have have bottom of engine rebuilt. Didn’t have enough to fix the turbo and a few others. Then my vehicle dies while in the 3rd lane of traffic on 401 and we almost get crushed and ran into by two! Transports fighting with steering as suv shut down completely! Again, how all of you named can not do nothing and live with yourselves ruining things for a single Father and his little girl makes me sick. So, I truly hope you’re all proud!

December 04, 2025

Andrew always does a great job with my appointments. Great communicator and gets me on my way as per expectations. Much appreciated. More

by John.izumi68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 05, 2025 -

Audi Vaughan responded

John, it is wonderful to hear that Andrew consistently provides great service and clear communication during your appointments. We truly appreciate you choosing Audi Vaughan and look forward to assisting you again in the future.

December 01, 2025

Service and staff always have been excellent. Repairs made on time and when promised. Will always come back. More

by frank.maio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wisuvanathan
Dec 01, 2025 -

Audi Vaughan responded

Frank, thank you for being a loyal customer and for sharing your feedback about our team! We truly appreciate it and look forward to seeing you again at Audi Vaughan. Safe travels!

November 30, 2025

The team work at Audi is greatly appreciated. I feel like a valued customer everytime I come in. More

by caporale
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Dec 01, 2025 -

Audi Vaughan responded

We really appreciate your kind words! It’s wonderful to hear you feel valued every time you visit. We hope to see you again soon!

November 29, 2025

Great service, they accommodate my schedule and provide transport for the day. Know my vehicle and suggest appropriate service More

by Jen.cochrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel wootton
Dec 01, 2025 -

Audi Vaughan responded

Jen, we appreciate you sharing your experience. I’m glad we could accommodate your schedule and provide the service and support your vehicle needed. Please reach out to me anytime for assistance.

November 29, 2025

Prompt friendly service. Appreciate the car wash when servicing my vehicle. Easy scheduling when service is required. Best value on pre-owned vehicles. More

by pauljkeeling54@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Dec 01, 2025 -

Audi Vaughan responded

Thank you, Paul! We are delighted to hear that you had a positive experience with our service at Audi Vaughan. Your kind words about our friendly staff, easy scheduling, and attention to detail, including the car wash, mean a lot. We look forward to assisting you again soon.

November 28, 2025

The service was very good as always however this time it took the service team all day to get my tires changed when it was booked for 9 am. More

by Robertanania3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wong
Nov 28, 2025 -

Audi Vaughan responded

Thank you for sharing your feedback with us, Robert. While we're pleased you consistently receive good service, we're sorry for any delays. We'll address this with our team. See you again at Audi Vaughan! Safe travels!

November 28, 2025

Great service, friendly staff and very efficient. I highly recommend thid dealership to friends and family. More

by lgobbatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel W
Nov 28, 2025 -

Audi Vaughan responded

Lgobbatto, we’re thrilled to hear you had a great experience with our service and found our staff friendly and efficient. Please reach out to me anytime you need assistance in the future.

2
...