Audi Richmond

The staff is welcoming, accommodating, and patient. They definitely listen to what your wants and needs are and genuinely deliver. Elery the sales agent that assisted us delivers premium service, he’ They definitely listen to what your wants and needs are and genuinely deliver. Elery the sales agent that assisted us delivers premium service, he’s knowledgeable and just made us feel at ease. His genuine approach, connection, and attention to detail made the experience of purchasing another vehicle from Audi Richmond just that much better. I’ll definitely recommend Elery and this Dealership to my friends and family. Thank you Elery & Tony you guys are truly the best! More

Great service, great experience as my previous experience. This is my third Audi and I am sure I will come back for more. experience. This is my third Audi and I am sure I will come back for more. More

I was coming up on my 4 year lease for my S4 and Elery did a great job of outlining my options and ensuring I got the car I wanted. He is very easy to reach when I had questions and always went the extra did a great job of outlining my options and ensuring I got the car I wanted. He is very easy to reach when I had questions and always went the extra mile to ensure I was comfortable with my purchase. Elery is very knowledgeable about Audis as he drives them himself. His knowledge of the vehicles helped me make the right decision and he worked hard to make sure I got a great deal. I would highly recommend him for your next Audi purchase. More

Hiroshi made the process easy for an out of town customer. He took the time to make a detailed video as I couldn’t be there in person l and went over any questions or concerns I had. Thanks for the customer. He took the time to make a detailed video as I couldn’t be there in person l and went over any questions or concerns I had. Thanks for the positive buying experience Audi. More

everything is perfect and people are nice. Thanks the agent helps me to get a a good deal. Thanks the agent helps me to get a a good deal. More

Eric gave us good deal. He is good friendly person. The Environment was great. Thanks. He is good friendly person. The Environment was great. Thanks. More

I just want to commend the staff at Audi for their amazing service. Sales rep, Jerry Chi was very professional and went above and beyond to provide services and make my fist purchase at Richmond Audi amazing service. Sales rep, Jerry Chi was very professional and went above and beyond to provide services and make my fist purchase at Richmond Audi a memorable one. I would highly recommend Richmond Audi. More

I would love to say that the whole experience of buying an Audi was amazing from start to end. However, there was a slight hiccup when it came time to settle my finances. I had to wait for 30 minutes even an Audi was amazing from start to end. However, there was a slight hiccup when it came time to settle my finances. I had to wait for 30 minutes even though I had an appointment. And then I discovered there was a miscommunication. I had to go all the way back home, then to the bank, and then back to Audi. But the staff more than made up for it, especially Michael. He was always so solicitous and made sure I was well taken cared of. I was especially impressed when he replied to my email requests that I made in the middle of the night. And I also got a bag full of freebies. He was very patient with answering my questions. Same with the insurance guy. (I forgot your name. Sorry.) Madilyn was nice too, easy to talk to. So, even with the slight problems I encountered, I would still rate my experience 5 stars. More

Great dealership. I drove four hours to pickup my vehicle and it couldn’t have been an easier process. White glove service from beginning to end! Thanks Audi. I drove four hours to pickup my vehicle and it couldn’t have been an easier process. White glove service from beginning to end! Thanks Audi. More