Audi Richmond

Jerry Chi was fantastic through the entire experience. I would highly recommend Jerry and the Audi Richmond dealership for anyone in the market. I would highly recommend Jerry and the Audi Richmond dealership for anyone in the market. More

I can confidently say that he is an outstanding sales specialist at Audi. From the moment we stepped into the dealership, Charles greeted us with a warm and friendly demeanor, making us feel instantly co specialist at Audi. From the moment we stepped into the dealership, Charles greeted us with a warm and friendly demeanor, making us feel instantly comfortable. Charles took the time to understand our needs and preferences, patiently listening to what we were looking for in our perfect car. He demonstrated an impressive knowledge of the Audi lineup, providing detailed information about various models, features, and performance specifications. One thing that truly stood out was how Charles went above and beyond to arrange test drives for the cars that matched our preferences. He guided us through the test drives, allowing us to experience each vehicle firsthand and helping us assess which one suited us best. Throughout the process, Charles maintained transparency in pricing and offers, ensuring that we were fully informed about our options. He patiently addressed all our questions and concerns, making the entire car-buying journey a smooth and enjoyable experience. Charles' exceptional customer service and dedication to meeting our needs truly set him apart as a sales specialist. He was attentive, professional, and genuinely cared about finding us the perfect car that aligned with our budget and requirements. Thanks to Charles, we found our dream car at Audi, and we couldn't be happier with our purchase. If you're looking for a stress-free car-buying experience and a sales specialist who genuinely cares about your satisfaction, I highly recommend working with Charles. He is a true asset to the Audi dealership, and I would gladly seek his assistance for any future car purchases. Thank you, Charles, for your exceptional service! More

Jerry was very helpful and knowledgable! Would definitely recommend him to my family and friends! Would definitely recommend him to my family and friends! More

This is my third Audi since I came back to Canada in 2015. The service in Audi Richmond (Cowell) is excellent. Thanks to Jerry (sales), Ann (service) , and Ann (finance). 2015. The service in Audi Richmond (Cowell) is excellent. Thanks to Jerry (sales), Ann (service) , and Ann (finance). More

Excellent customer service. Courteous, professional and efficient. Service dept went out of the usual valet parameters to accommodate my needs and presented comprehensive report Courteous, professional and efficient. Service dept went out of the usual valet parameters to accommodate my needs and presented comprehensive report on work done and vehicle conditions. I will be back again and again! More

I liked it all very much. Special thanks from me to Michael Chung and Keith Yuen. They are great workers and professionals! Special thanks from me to Michael Chung and Keith Yuen. They are great workers and professionals! More

Jerry Chi, our sales consultant was wonderful. He made the whole buying experience very pleasant. I highly recommend Jerry Chi. He made the whole buying experience very pleasant. I highly recommend Jerry Chi. More

It was fast and David was able to present the payment schemes in a quick and professional manner schemes in a quick and professional manner More

I worked with Elery Herrera on my most recent car purchase. This is my 3rd vehicle from Richmond Audi in the last 4 years. Elery always made me comfortable and ensured that I got the car and price th purchase. This is my 3rd vehicle from Richmond Audi in the last 4 years. Elery always made me comfortable and ensured that I got the car and price that I wanted. He was very patient and made the pick up appointment feel special. Elery is an Audi driver himself and had in-depth knowledge of the cars I was looking at. I would highly recommend Elery to my friends and family. Ariel Bantog, Sales Manager and Jerry Zeng from Finance also made it a stress free experience. More

I am very happy with the service and professionalism of Jerry Guo and Jerry Zeng. They know very well how to satisfy their customer. Jerry Guo and Jerry Zeng. They know very well how to satisfy their customer. More