Audi Kitchener-Waterloo

Wonderful experience with this dealership! Jeremiah was such a good sales person, he wasn't pushy and he answered every question we had. From the moment we walked in to the test drive and afte Jeremiah was such a good sales person, he wasn't pushy and he answered every question we had. From the moment we walked in to the test drive and after he was very knowledgeable, professional and kind. We are an Audi customer and it's very comforting knowing that we will always be taken care of even after a sale. More

Excellent sales experience! I have owned an Audi for the last 4 years and recently purchased a Q5 through Ben. I didn't consider any other vehicles because the service I have re I have owned an Audi for the last 4 years and recently purchased a Q5 through Ben. I didn't consider any other vehicles because the service I have received over the years at Kitchener Audi has exceeded my expectations every time. The staff are courteous, professional and knowledgeable. Ben was very helpful in assisting me with my vehicle upgrade. He worked very hard for me to get me the best deal possible and was always available and prompt at answering any questions that I had. The delivery experience was smooth, professional and overall a great experience. I would certainly recommend Ben to anyone looking to purchase a new vehicle and will definitely continue to promote Kitchener Audi! More

Extremely positive Ben is a very thorough, knowledgeable and passionate professional, who was able to assist us in very friendly and positive manner. The service was spo Ben is a very thorough, knowledgeable and passionate professional, who was able to assist us in very friendly and positive manner. The service was spot on - accurate, honest and extremely personal. Great integrity, attention to details and professionalism. Highly recommended. Separate thanks to Andrea and Lisa for their fair share of the team success in their respectful field! More

Fantastic experience! I just had a fantastic experience at Audi K-W. I was looking for a change from my previous BMW X3 and had been admiring the Audi Q5 from afar. I dec I just had a fantastic experience at Audi K-W. I was looking for a change from my previous BMW X3 and had been admiring the Audi Q5 from afar. I decided to call the dealership for a test drive. I booked with Jeremiah who was prepared to show off the Q5 when I arrived. Jeremiah was confident and knowledgable and well as personable. I immeditely felt comfortable and throughly enjoyed the test drive with the 2 L engine - which surprised me! I didn't think it would be powerful enough but it was. I agreed to lease and we worked out all the details. Jer followed up with me and answered my questions immediately. I have been driving me new vehicle for just over a week and absolutely love it. I don't have one regret and wanted to pass on this great experience. More

Customer Centric Ben engaged me from the moment i entered the dealership and over the next 2 weeks as i decided which model i wanted. It was a very positive experience Ben engaged me from the moment i entered the dealership and over the next 2 weeks as i decided which model i wanted. It was a very positive experience all the way through to taking possession. Keep up the great work Andy More

Great Experience - Second time buyer! I've bought two vehicles from Crosby in large part due to the amazing experience working with Martin Viana. Four years ago I bought a pre-owned A4, an I've bought two vehicles from Crosby in large part due to the amazing experience working with Martin Viana. Four years ago I bought a pre-owned A4, and he treated me like I was buying their top of the line R8! I had the same experience when I recently purchase a Q5. Martin (and the rest of his team) went well beyond the call of duty! They've earned a life time customer. More

Amazing Experience - Highly Recommend! Martin was extremely helpful and patient, and provided lots of information for me (a fairly clueless first time buyer). He went above and beyond to en Martin was extremely helpful and patient, and provided lots of information for me (a fairly clueless first time buyer). He went above and beyond to ensure my experience there was enjoyable, and didn't pressure me in the least. I didn't end up purchasing the car, but I highly recommend Crosby and Martin to other people looking to buy! More

Great experience, no hard sell Just leased 2016 A4 Allroad. Love the car and Ben was great to deal with. I felt like he truly was working with my best interests in mind rather than Just leased 2016 A4 Allroad. Love the car and Ben was great to deal with. I felt like he truly was working with my best interests in mind rather than his. After a poor experience with Victoria Star Mercedes-Benz, this was a welcome change! More

Best experience very recent bought my 2012 A4 , test drove it, and loved it, tried to go to another dealer right after and really bad experience , and I can tell you very recent bought my 2012 A4 , test drove it, and loved it, tried to go to another dealer right after and really bad experience , and I can tell you best sales customer experience I have ever had was with Crosby Audi. Thanks Ben Hoang. More

Easy and Hassle Free Recently bought 2016 Q3. Worked with Audi Specialist Ben Hoang. Great experience. It's great to deal with a specialist that listen to your need and se Recently bought 2016 Q3. Worked with Audi Specialist Ben Hoang. Great experience. It's great to deal with a specialist that listen to your need and sell only what you wanted to buy vs what he wanted to sell me. Crosby Dealership has great environment Taylor, Lisa and Christine help me out as well. I Highly recommend this dealership and Ben to my friends and family More