Audi Downtown Vancouver

Billy was awesome in providing excellent service. He helped with my purchase of the Audi A4. Billy was professional and made sure everything went smoothly. 100% would recommend him to my friends and He helped with my purchase of the Audi A4. Billy was professional and made sure everything went smoothly. 100% would recommend him to my friends and family! More

Very smooth experience, nice dealership. Worked with Jason and got a beautiful 2023 S3 and couldn't be happier! Worked with Jason and got a beautiful 2023 S3 and couldn't be happier! More

I was an out of town walk in customer and was very pleased with the reception I received. Hilbert Wong helped me, and with his knowledge we quickly narrowed down what would work for me. The vehicle wa pleased with the reception I received. Hilbert Wong helped me, and with his knowledge we quickly narrowed down what would work for me. The vehicle was off site at that moment, but was organized to be back to the showroom within minutes. The vehicle was as described, and in great condition. Negotiating a price was challenging as expected, but fair, and Hilbert was always prompt getting back to me. I was pleased with my deal, and very pleased with the attention that I received from Hilbert. Picking up the car was well organized, dealing with insurance was well organized, as well as dealing with warranty extensions. Everyone I dealt with was courteous. Overall, it was an experience I could recommend to anyone. More

"I just leased an Audi A5 Cabriolet from Audi Downtown Vancouver and I couldn't be happier with the service I received. From the moment I walked into the dealership until I drove out in my new car, the le Vancouver and I couldn't be happier with the service I received. From the moment I walked into the dealership until I drove out in my new car, the lease manager Hilbert Wong was friendly, knowledgeable, and extremely helpful throughout the entire process.His assistant Jad was also very helpful and knowledgeable. He explained the car features so well with a smile on his face. The lease deal worked out by Hilbert for my Audi A5 Cabriolet was great and affordable. The car itself is amazing: a true blend of luxury, technology, and design. The features and options available exceeded my expectations and make every drive a thrill. I'm so impressed with the experience I had with the team at Audi Downtown Vancouver, and I would highly recommend them to anyone in the market for a new car. Their commitment to customer satisfaction and attention to detail made all the difference in my experience, and I am confident that other customers will feel the same." More

The dealership consistently provides prompt and efficient service. Combined with a quality product offering, it makes it easy for me to come back and purchase another car from Downtown Audi. Francis was very service. Combined with a quality product offering, it makes it easy for me to come back and purchase another car from Downtown Audi. Francis was very helpful every step of the way. More

From first contact via email ( less than two hours ) we were making a deal on a etron. Worked well picked what we wanted. We picked up and month end , we were first told Thursday but we’re told the car l were making a deal on a etron. Worked well picked what we wanted. We picked up and month end , we were first told Thursday but we’re told the car l was not detailed. We went on Friday . It was very busy which is fine .Car was not detailed well, but we arrangements had to be made for it to be dropped off and redone. Also detailing the inside was not done windshield had sticky residue and few minor things . At this point we were just done with going back and fourth. We had one of the specialists( he was awesome) to drop the car off again to our place as it takes an hour for us to get in and out of Vancouver.Also the car we ordered was not what came in , we noticed the wheels were different and inquired but I think we caught them and felt they were aware of that it wasn’t the vehicle that we ordered in. Everything worked out in the end the dealership did strive to make everything work well and customer service was good. More

I’m so happy to get my dream car at Audi Downtown Vancouver. They are professional and nice friendly service! Vancouver. They are professional and nice friendly service! More

The whole team was very professional and attentive. Exceeded my expectations, would definitely recommend to my friends and family. Exceeded my expectations, would definitely recommend to my friends and family. More

Excellent customer service! They were able to get me exactly what I was looking for. They were able to get me exactly what I was looking for. More

It was Avery pleasant experience. Since the moment I called to make an appointment. Francis was so kind and always willing to offer us the best option (lease or finance). During vehic Since the moment I called to make an appointment. Francis was so kind and always willing to offer us the best option (lease or finance). During vehicle delivery everything was so smooth, all the staff very well aligned with Audi mission and values. Congratulations More