Audi Downtown Vancouver

Had a great experience with Hilbert who accommodated my schedule and had great follow up. Would definitely recommend him for your car needs! schedule and had great follow up. Would definitely recommend him for your car needs! More

All good Billy Wu was very efficient No pressure Clean premises Helpful at pickup Thank you pressure Clean premises Helpful at pickup Thank you More

I bought a pre-owned car with Jason and I was very happy with the process and the overall transparency and communication. I recommend! with the process and the overall transparency and communication. I recommend! More

Great service. No hidden surprises. Negotiated over the phone. Honest and up front, got us out of there on time. The car was nicely detailed and serviced. Very impressed. phone. Honest and up front, got us out of there on time. The car was nicely detailed and serviced. Very impressed. More

Have been to many dealerships but Audi downtown Vancouver is one of the best. Had a good experience taking delivery of the car. is one of the best. Had a good experience taking delivery of the car. More

Exceptional service from the team at Audi Downtown Vancouver. They were straightforward, honest, and an absolute pleasure to work with. The whole experience was painless and not what I expected. Th Vancouver. They were straightforward, honest, and an absolute pleasure to work with. The whole experience was painless and not what I expected. Thank-you Arian, Katie, and Jad! PS - The new 2022 A3 is a superb automobile. More

Dropped in to the dealership to check on the availability of any used Q5's. We were greeted by Charles and he showed us the vehicle we had seen online. The initial part of our experience was very good, deal of any used Q5's. We were greeted by Charles and he showed us the vehicle we had seen online. The initial part of our experience was very good, dealing with Charles and the Manager on site for the price. We agreed to the deal and made arrangements to pay and pickup the car two days later. We were informed that evening that an error was made with the information provided by the dealership in regard to the Carfax paperwork that we signed. It was signed off as zero incidents. Charles sent a text to me informing there were two small items that had not yet been updated. These were very small items that I felt did not affect the deal. The dealership recognized that I had signed the Carfax paperwork as such, and had provided a non refundable deposit. The dealership offered my money back if I so desired, but we settled on some complimentary fuel cards. Pick up day did not go so well. The usual time was spent dealing with payment and the tutoring on the cars instrumentation. During this process we noticed that the Navigation was still not working. I was not too happy about this as it was mentioned to them two days earlier when we took the car for a test drive. The car was brought to the service department and my waiting began... Then, the sales manager Jason told me it may not get done by the end of the day and offered a loaner Q5 to go home with. He mentioned that if the car was ready by that evening he would deliver it to my home. Jason was very professional in trying to rectify the situation, and dropped off some Audi swag with the car that evening. I have to compare the pickup portion of our experience with the experience we had at a BMW dealership when we purchased a vehicle for my wife and the new Infinity I took delivery on in 2019. The advice I would offer to provide a better delivery experience with a used vehicle, is to do a thorough final check of the vehicle before a client takes delivery. The interior of the car was not cleaned to my my satisfaction as well. More

Great experience…from the initial test drive to the final drive away, the whole team at Audi Downtown Vancouver is first class. drive away, the whole team at Audi Downtown Vancouver is first class. More

With the computer chip shortage I knew it would be difficult getting what I wanted let alone any car at all. Francis put in so much work to get me my 2022 Audi S5 sportback. He was courteous and kep difficult getting what I wanted let alone any car at all. Francis put in so much work to get me my 2022 Audi S5 sportback. He was courteous and kept me informed every step of the way. More

Great experience with the amazing staff at this location! definitely recommending the location for anyone looking for a vehicle definitely recommending the location for anyone looking for a vehicle More