Attrell Hyundai
Brampton, ON
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104 Reviews of Attrell Hyundai
Good service received for last 17 years I have been very satisfied with service received for my families 5 Hyundai vehicles serviced at Attrell Hyundai for the last 17 years. I would like to I have been very satisfied with service received for my families 5 Hyundai vehicles serviced at Attrell Hyundai for the last 17 years. I would like to commend Service Advisor Michael Wadden for his professionalism and friendly demeanour at all times. More
Poor customer service & safety issues Be very careful here... I have strong reasons to believe that this dealership is crooked. On november 20th, 2018, I went in for a routine oil chan Be very careful here... I have strong reasons to believe that this dealership is crooked. On november 20th, 2018, I went in for a routine oil change and to get my winter tires install, ended up being charged ~ $1600 for a bunch of non essential services they claimed were safety related. To make matters worse, they returned the vehicle to me without tackling the 2 recall notices currently out on Hyundai Sonata vehicles - seat belt Recall 71CA10 (R0128) and air bag Recall 61C023. Update: Nov 22nd 2018 - I am now 100% convinced Manny in the service department lied to me. He claimed my steering made a noise whilst reparking it during drop it off on Tuesday November 20th and that it was a major safety issue. This accounted for $800 in the total $1600 paid. As of today, the steering is still making the same noise. This has definitely soiled my impression of Attrell Hyundai Dealership in Brampton and I won’t be surprised if such an approach to business/service leads to their downfall. Updated Nov 30: received another recall notice from Hyundai Auto Canada Corp ...this time again with the airbag... Recall 81C049 (R0144)...total of 3 thus far outstanding!! Again be careful! More
Poor Service..And bad Exprience. Hold Car for long time.for small job..comman parts they are not Carry.anytime you go neverfind courtasy Car.Too much wait for shuttal car .Aiways staf Hold Car for long time.for small job..comman parts they are not Carry.anytime you go neverfind courtasy Car.Too much wait for shuttal car .Aiways staff come with verious Excuses..Short of Staff .. More
Worst parts and service team I bought new Elantra from this dealership and been doing service from here, reported 100s of issues during use related to viechle, they just ignore ev I bought new Elantra from this dealership and been doing service from here, reported 100s of issues during use related to viechle, they just ignore everytime or do temporary solutions ... iam changing bulbs every month it get fuse.. many times sensor issues they just sold me garbage product...they never take permanent solution during warranty anyways I ll never recommend Hyndai and specially this dealership for service atleast... More
Worst ever experience. Zero customer service and courtesy Called just now for a simple query for an oil change. The call was hung up twice after 6 minutes on hold each time. Finally when it was answered, the Called just now for a simple query for an oil change. The call was hung up twice after 6 minutes on hold each time. Finally when it was answered, the lady was more than rude to talk to... will never go back for service or purchasing anything. So much difference in same organization between hyundai and toyota... thumbs down... More
Worst dealer This place is no good. They quick to sell you a car and warranty but when there is an issue for the car to be fixed theres no interest coming from the This place is no good. They quick to sell you a car and warranty but when there is an issue for the car to be fixed theres no interest coming from them. Its like whatever! You all are liars. You guys need to come off the map...Crawsis place attrell hyundai!!!! (Mike bell dealt with me good but unfortunately hes at a different location he said) More
Attrell Hyundai Brampton: Bad, its amiracle we are alive Dear Manager Hyundai Sales and Service, I was at your dealership to get my tires swapped, I think on 27 April, had to wait for an hour and forty five Dear Manager Hyundai Sales and Service, I was at your dealership to get my tires swapped, I think on 27 April, had to wait for an hour and forty five minutes and yet the Santa Fe had not been assigned, when I ask the reception, they said would look into it and the Santa Fe was brought out in the next 15-20 mins. I was happy to finally get out. I did not drive much during the week, but this Sunday May 6, had to take the Highway and on my way back, had a nail in my front driver side tire, did not realize it but the car was making weird noises, got of the high way, called the roadside assistant, who would take an hour so call ed my friends who came over. When they started to unscrew the tires they were surprised to see that the screws were loose. we then checked the other tires the other tires and too had looses screws, in fact the passenger side front tire did not have the special screw (whatever it is called). The service department had forgotton to put it on and to tighten the screws on all the tires. It is a miracle that we did not have a fatal accident because God was watching over us. My question is that when you sell us a vehicle costing 40K plus, does it all end there? Is service and the lives of your customer not count. I think I should probably file for damages, God's grace that the five adults in that Santa Fe did not end up worse. I think some thing drastically needs to be changed so that the customers lives are not at risk after getting their services, maintenance etc., done at the Attrell Hyundai Brampton dealership service department. I hope this complaint will not be overlooked and neglected because I intend to write again if need be and make the change happen. More
Worst dealership in all Canada First when I bought my car in 2015 they say something different and car was different model when I contact them they said you sign documents. we can't First when I bought my car in 2015 they say something different and car was different model when I contact them they said you sign documents. we can't do anything it's was no review camera in the car it was in mirarr now m trying to contact them for oil change and nobody giving answers it's all management is annoying they not listen to you no responsibility for anything one time they sale car now it's your.dont go there guys More
Bad customer service Brought car in for oil change took 2 hours. Came in for service with appointment 1.5 hours waiting time just to find out they do not have all the part Brought car in for oil change took 2 hours. Came in for service with appointment 1.5 hours waiting time just to find out they do not have all the parts needed to fix even they confirmed on the phone that they did before confirming the appointment. They were supposed to call when the part come in, still waiting for their call it has been a month. More
The worst Dealership I’ve ever Experienced! These people will say and do anything to make a deal after you sign an agreement they forget that you exist!! Robin is the worst sales rep I’ve ever m These people will say and do anything to make a deal after you sign an agreement they forget that you exist!! Robin is the worst sales rep I’ve ever met! I don’t know how he is still employed! More